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    Hernandez Party Rentals

    4.1 (76 reviews)
    Closed 9:00 am - 6:00 pm

    Services - Hernandez Party Rentals

    Audio video equipment rental

    Inflatable rental

    Party equipment rental

    Hernandez Party Rentals Photos

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    Recommended Reviews - Hernandez Party Rentals

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    Original order
    Kayla B.

    I've rented equipment from this company twice prior, but this will be our last time. I originally texted and made a deposit for a list of equipment that I needed, a few days later I made an adjustment and requested that two items of $65 be taken off and an additional table of $8 be added on. Never received a text back but when they came to set up the night prior they delivered what was requested. One of the men offered lights and just started hanging them up, never mentioning it was an additional $50. (I even texted my sister while they were setting up, screenshot included) They came to pick up the day after the event and we paid what was agreed upon and they then tried to tell us we still owed them more. I feel as though this was a conniving way to try and get money back from the other items that we canceled. Update: We sat outside the entire time they were setting up to make sure everything went smoothly. You were not on the phone with them, because my husband tried to call you and you texted him back saying you were on the phone with a customer (which is also in the screenshots.) When he got in contact with you it was about getting the Jumbo Jenga, not lights. To that request you responded "I usually don't make changes this late but if I'm able I will call at 9 am." For you to lie and try to cover your self instead of saying "ok this could've been a miscommunication," because there absolutely was a language barrier is ridiculous. You should tell your drivers not to offer/upsell items if they don't know the price. You don't have to worry about us trying to contact you, rental businesses are a dime a dozen. But you will not receive business from anyone else that reads your reviews.

    Marna P.

    Money hungry extortionist that will threaten to cancel your reservation at the last minute to try and ruin your event you don't pay undisclosed higher fees. Don't risk your event, book elsewhere. The peace of mind of dealing with an honest business is worth more than the cheap prices of Hernandez Party rentals. This place is running a fraud business. Not only is their customer service horrible, but they have no regard for the people they affect by their bad business. We prepaid for our rental and made some changes (2 weeks ahead of time) because we didn't need as many items. The owner (who is not listed on the business registration by the way) did not send us an updated invoice for weeks. 4 days before the event (after many texts and phone calls) he sent us an invoice with added "travel fees" to bump back up the price. When we disputed the fees, he said he would just cancel and refund us (knowing that we would be forced to get another rental last minute at higher prices). When we agreed to cancel he delayed giving us a refund so we would not be able to book anyone else. He is running a scam business. He is not listed on the SOS business license for this company. He has no license to run this business and he treats customers like crap with no regard to the consequences. Fraud! Check the 1 star reviews, he has a habit of bumping up prices when he thinks the event is more upscale. This business is run by a money hungry extortionist that will threaten to cancel your reservation of you don't pay undisclosed higher fees. Don't risk your event, book elsewhere. The peace of mind of dealing with an honest business is worth more than the cheap prices of Hernandez party rentals.

    Leyda A.

    I give it one star because the older man that came to set up the items rented were great. The person that collects the payment and help with the rental reservations and deliveries is SO RUDE. I was at the point to ask for my deposit back and just find someone else to rent the canopy, tables and chairs but my big brother said it was too late and to just NEVER use this company again. I reached out to this person months ago, and gave the deposit on time. A week of so before the event I reached out to him Victor I believe his name is and asked if he will be coming to do measurements to make sure the canopy will fit and he responded so rudely. The way he talks to customers is just so rude like if we are asking for a freebie or something. I mean I am the customer and I should ask questions ...I AM PAYING not asking for free. So, I asked at what time will they come to set up the canopy etc and he said from 4-9. I arrived at the house where the event will be at 3:45 to wait for them, 4:30pm comes and nothing so I texted him and he texted exactly this " Guys still working, they won't be there for a few hours" I replied " Can you please let me know when you are heading here, I will go do some errands since you guys won't be here anytime soon" he texted back with "should be about 3 hours" . I left and told my brother to be there because my daughter was sick and I need to go home. 8:30PM my brother tells me they are not there yet. My sister then called me and told me that these older men were finally there 10 min to 10PM setting up everything. I am definitely NEVER using this company for next events or recommend them. I love supporting small business but this one I won't anymore. Learn how to talk to your customers. Do BETTER! Sharing the whole conversation! Thanks for the advise to post the pics =) ** Trust me I don't need free service and like I said read everything carefully. Thank you again.

    Ady G.

    Reserved the jumper on 3/29 for 4/6 for 1pm through text. I asked in advance if he would cancel if it rained he said yes. It was forecasted to rain 4/6 but it only sprinkled by the time of the event there was no rain and no message cancelling my reservation. I called twice around 2:12p no answer, sent a text inquiring about my reservation and got a phone call. He said that he had deleted the messages from his phone so he didn't have my reservation but he could drop off the jumper in about 20 minutes. I agreed since I needed the jumper for the event. Got here around 3pm which was 2 hours later than what reserved and picked up the jumper around 10pm. He was late yet was not willing to give us a discount. So my issue was the lack of professionalism. How long I paid $125 for didn't seem reasonable I felt cheated when he came late plus if I hadn't called I would have been left with no jumper and for all of that he wanted to just give us a $5 discount which we had to ask for. He was very quick at setting up the jumper and also quick to ensure the money was in his bank account. But not to deliver great service. If you want to rent from him ask for how long you are renting and times of pick up and drop off and I guess confirm yourself so you avoid any issues. Reply: Yes it would have been great to get a message or phone call that morning officially cancelling, part of the professionalism I am speaking of. No we did not have the jumper for 8 hours. The jumper was set up and ready to go by 3:30p, pick up time was 10p that's 6.5 hours! Yet we were charged as if we had the jumper for 8 hours. We asked for the jumper at 1p for a reason sun goes down kids go inside. I hope you understand my frustration. At the end of the day you got paid $120 for 6.5 hours. But WE DID NOT GET THE SERVICE WE EXPECTED FROM YOU. We wanted the jumper at 1pm not 3:30p. We wanted 8 hours not 6.5 hours. That's why we are upset.

    Text Exchange that you requested I post

    I will absolutely post the exchange cause if that was indeed the case you should've told me no. So I will indeed post the conversation.

    Dirty chairs

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    Photo of Robyn M.
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    6 months ago

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    10 months ago

    Hernandez Party Rentals were easy to work with, had a good inventory and delivered and picked up on time as promised.

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    10 months ago

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    8 months ago

    Timely pick up and delivery, good prices, and friendly service. This is for a wedding related event a McNear's Beach in San Rafael.

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    2 years ago

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    3 years ago

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    2 years ago

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    3 years ago

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    3 years ago

    I have used Hernandez Party Rentals a few times in the past, and will continue to do so due to prompt reply and great prices.

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    5 years ago

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    3 years ago

    Very good price and on time. Also very quick with communicating. Highly recommend this place.

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    3 years ago

    Love these guys! They communicate via text and they are always reliable. I highly recommend them.

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    4 years ago

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    3 years ago

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    Photo of Willie W.
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    4 years ago

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    3 years ago

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    3 years ago

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    3 years ago

    Going to rent again soon!!They were very professional and efficient! Thanks guys!! Rent

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    3 years ago

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    3 years ago

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    8 years ago

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    4 years ago

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    8 years ago

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    Page 1 of 2

    Ask the Community - Hernandez Party Rentals

    Review Highlights - Hernandez Party Rentals

    Even though they were busy for the super bowl weekend, victor made sure to deliver the items on time.

    Mentioned in 13 reviews

    Read more highlights

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    Hernandez Party Rentals - partyequipmentrentals - Updated May 2026

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