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    Hern Motors

    1.0 (1 review)

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    10 years ago

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    BNM Auto Group - BNM Auto Group Street View 2015

    BNM Auto Group

    (3 reviews)

    BEWARE!!! I recently bought a car that 12 hours after getting it home, would no longer start or…read moreturn on. Yazan Sharif, my sales rep, has ignored my calls and hung up on me when I was finally able to get ahold of him, and refuses to restore the car to working condition.

    I spoke with Willy and Talal Al-Sharif on the phone today. On 4/20/2023 I bought a 2010 Toyota…read morePrius from Talal I was assured had no problems by him. Before purchasing I noticed water in the glove compartment and asked Talal about it. He said it was cleaner from having the car detailed (the car has not been detailed) and an employee of his stuck his fingers in the water smelled them and said "lemon" Talal did the same and said "yes it's lemon". On the way off the lot I found a bad connection with the rear window controls in the driver seat, Talal looked at it and showed they worked from the back, and to call him Saturday to order the part. After an hour drive back to Akron I discovered that Talal's employee had slashed and scratched the window tint in both of the back windows attempting to remove adhesive after I purchased the vehicle likely with a razor blade. Last night at around 7:30 I was driving and noticed the check engine light had come on, after further inspecting the vehicle I noticed RAIN WATER WAS LEAKING IN THROUGH A PART OF THE UPHOLSTERY ON THE ROOF CONNECTING TO THE PASSENGER DOOR INTO THE AC VENT AND FILLING THE GLOVE COMPARTMENT! After calling this morning I spoke with Willy who told me he'd have Talal call me when he got in as he was the car owner. Talal called back promptly and after explaining the problems I've been having with the car he told me that I needed to bring it in Friday as that would be when he could have it worked on, adding "it's no problem". Talal told me he's been here 30 years from doing honest business when selling me the car. May update review at a later date.

    Hern Motors - car_dealers - Updated May 2026

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