Really helpful staff, honest and full of good advice. I found these trustworthy and def the best…read moreestate agents in Barry!!

This is one of the newer estate agents in Barry. Nina, her husband and a team of experienced staff…read morework hard to give a really personal service. They give honest, straightforward advice. They go the extra mile to try and get a property sold and do their best to remain good humoured even in a difficult property market. They have recently added a lettings department to their business which seems to be doing well. They mainly deal with properties in Barry and Barry Island, but occasionally have some houses in other parts of the Vale of Glamorgan. Their fees are similar to their competitors and the location of their offices makes them very visible to potential customers.

If only we'd used this estate agent last year when we had a bad experience with another (see my…read moreClee review) and were unable to sell our home. Although a quarter of a percent more expensive than their rivals, every penny extra was well worth it. From our initial phone call to the home visit by Shaun, to regular communications by phone and email with Shirley, Sarah and Stefan, we could not be more pleased with everyone's helpfulness, friendliness and professionalism. As soon as the process had begun, Phil, the representative from their legal team, telephoned to explain all costs and the procedure to be followed. He too was highly professional and friendly. Because the paperwork was started straightaway, there were no delays, which made the whole sale as smooth as possible. This is a large firm with many branches and offices in other locations so do check if they are in your area of South Wales. From the offer on our house, to our completion and move in only seven weeks (!!!) there was fantastic service all the way through. Highly recommended without hesitation.

Not a single thing to report wrong with this business. We found a listing for one of their houses…read moreon Gumtree and, liking the look of it, called the landlord. The landlord and the letting agency seem to work together closely. Everything about our experience with them was completely acceptable, from organising viewings, to the actual viewings themselves. We met with the landlord, who was extremely friendly. Every house that we viewed she attended with us and spoke to all of the people in the houses. She knew everyone! That really put us at ease, and you quite often go to places where the landlord clearly has nothing to do with their inhabitants. In the end, the houses that they offered weren't for us but that's not because the service wasn't good enough or because the prices were too high. We simply found a different house which we decided we loved more.

from my experience BSS have been really great. I have several flats with them and they always seem…read moreto find tenants quickly and at good rents. They've often gone above and beyond for me to ensure that problems are sorted out and I have no complaints so far in the time I've been with them.

Jeff Hopkins comes highly recommended. Throughout the whole process of selling our house, Jeff and…read moreAlison provided us with excellent service through their professional, friendly and honest approach. We knew our house sale was in safe hands and any potential buyer would have great personal service. All enquiries and viewings were handled by either Jeff or Alison and all communication very speedy. Thank you so much, we really appreciate all your help and recommend you to everyone in the area.

Michael Jones & Co. are an independent company based on a busy commercial street in Cathays…read more Whitchurch Road is home to a number of professional companies including firms of solicitors and Chartered Accountants, both of which are to be found next door to Michael Jones & Co... which, it has to be said is all very handy! Michael Jones & Co. provide a number of services including property sale and valuations as well as offering a lettings service. It is for the latter that I know them. I registered with Michael Jones & Co. on-line when I was looking to move over a year ago. The form I completed was pretty exhaustive, but was quick to complete as all I had to do was provide contact details and tick a few boxes. I didn't end up renting through Michael Jones & Co. but I was pretty impressed by the level of service. They sent me information on several rented properties that they had on their books, all of which were appropriate to my needs. Updates were regular, but not excessive. I would have been happy to commit to renting through them had I not found an ideal place through a friend in the end.

Michael Jones were typical bad letting agents when we rented from them. The house was filthy wen we…read moremoved in - had to scrub everything, especially the kitchen down, despite it being a condition of us moving in, that they clean the house. There was also a socket hanging off the wall, which we had to ask them to re-fix, a health and safety issue hat they actually put on the inventory! The freezer drawers were jagged and broken, another h & s issue that we phoned up about several times and ended up having to take them directly to the agency for them to agree to replace them. They couldn't as there was no serial number on the fridge freezer. There was lots of rubbish left in both the front & back gardens, which we had to ask to be removed. The contractors only removed some of it and when we asked them to come back, the receptionist was rude and arrogant, suggesting we'd left it there. We had to threaten photos from when we'd moved in along with environmental health before they'd send out more contractors. They tried to get contractors to go in with a key without us being there and let themselves in to do a viewing without us there, even though we'd agreed to be there to let them in 5 minutes later! This is classed as trespassing, by the way. We never got a formal apology for this, the reaction was 'none of our other tenants have ever complained'! Probably because they don't know their rights! The receptionist was always rude and arrogant towards us and once Jenny Jones realised we weren't going to take any c*ap from them (I do know my tenant rights as a housing officer) she was also quite rude. We left the house spotless, but on inspection, Jenny wouldn't acknowledge this at all. It was just as well we'd kept accurate photos of when we'd moved in, or it would have been much harder to get our deposit back.

We used Exmoor Properties as a local estate agent to sell a tricky property in 2014 in the lovely…read moretown of Lynton. Greg and Sharon were very appraochable and knowledgable about the market and the type of property we had to sell. They were re-assuring when they needed to be and communicated extremely well with ourselves at all times; responding really quickly to those niggly details that need to get resolved before and during the sale. We appreciated their calmness, professionalism, realism and especially their local knowledge. They would go the extra mile - no really - and ensured that all parties had the information about the property that they needed. Sharon and Greg were so easy to work with and this left us with a confident feeling about the process and great result for all concerned. They clearly love the Lynton and Lynmouth area and have that passion for buildings and people too.

This is a long-estalished family run estate agency in the centre of Penarth whom I have dealt with…read moreon two occassions both buying and selling a property. The staff I have dealt with have always been thoroughly professional and helpful and have performed that rare task of phoning back when they say they will! From start to finish of selling our house they were very helpful and friendly and their offices are comfortable and well presented. The website is also extremely well designed and easy to use. Highly recommended and I will use them again in the future.

Cannot recommend Harry Harper highly enough! Being a first time landlord with no idea on how to get…read morestarted renting my property, they were and have continued to be super informative, supportive and always on hand to reassure & answer any questions I have. Even when the pressure was on with a tenant leaving early, they somehow managed to find a new tenant & have contracts signed within 24hrs of listing. Outstanding service from the team! Thank you again for all your help & support :)

Harry Harper Estate Agents is tucked away inside the Wellfield Court Arcade, which is an ideal…read morelocation for an estate agent that generate most of their revenue from property management and private lettings. They also sell residential properties and offer auction services, but the rental market forms the bulk of their current operation. This is a very professional business that likes to keep things simple. It takes care of both the tenants it signs up and the property owners alike. Everyone is vetted before they are formally accepted, and contracts are signed. All aspects of business practice are covered in plain English on the Harry Harper website. There is a set fee of £995 for the sale of a property, with a no obligation free quotation.