I spoke to Tammy to setup Online payments, She was very kind, efficient and helpful! She set it up…read morewithin seconds!! i checked it online in minutes, I'm all set!! You go Gurl! Yay Tammy!! Shalin Salins

Terrible customer service. They know you have nowhere to go but them, so they don't even try. Zero…read moreempathy. my husband paid the bill @ dinner time last night and I called to see when the gas would be turned back on this morning...office lady said she doesn't know. I told her it was in the 20's last night and i have three kids in my home. (My home is freezing right now!) She said "well it was shut off cause it wasn't paid on time". Unbelievable lack of human decency or compassion. Would give a 0 star if I could.

Paid the bill on July 7, it was $125.00, checked it on the Combined Utility app on July 18 it had…read moregone up to $225.00. The week it went up so high I was in Florida for 7 days, no one at my house. I don't use the stove, if I cook I use the air fryer, instant pot or crock pot. I'm not at home most of the day because I'm at work, Monday through Thursday, I disconnect anything that might be using residual energy. I called the office and asked why my bill was so high, the response was "It's been so hot you should set the air on 78"(that's what I keep it on) she also told me that ceiling fans use a lot of energy. Checked it on August 16, it's now $249.00 I haven't used my washer or dryer, because it's cheaper for me to go to the laundromat. I would hate to see what the bill would be if I had been using those two things. My niece lives in Simpsonville in a 4 bedroom 3 1/2 bathroom 2 story house and keeps the air on 70 and hers bill runs about the same as mine( make it make sense).Seems like to me they're charging whatever they want to charge, then try to pacify you with that explanation of " it's been so hot", mine went up even though we had a week of cooler weather and my air never came on because it was 72 degrees in my house. The other reviewer is right no competition!!!!! I can say the Combined Utility app is a decent thing to have downloaded. PRAYING FOR COOLER CONDITIONS and for all customers dealing with this same issue. The 2 star rating is for these high power bills!

No show on my appointment, no response to my calls and texts. If they can't handle basic courtesy…read moreand arrive for booked appointments then what would their plumbing be like.

In June 2025, my water heater unexpectedly failed. I contacted Sweet's, and Tad responded…read moreimmediately--he came out the same day to provide a quote. Tad offered several options that fit my budget and needs. Even though it was late, he arranged for the replacement and ensured everything was brought up to code the very next day. Importantly, Tad worked directly with me on financing the project--there was no third-party financing involved, which made the process much simpler and more personal. I highly recommend Sweet's and Tad for their professionalism, expertise, and outstanding customer service. They went above and beyond, and I couldn't be more satisfied with the experience.

Echols delivered fuel to greenville dog show for rvs who needed fuel or gasoline @ a very fair…read moreprice. The driver was very frendly and polite. The price was about 10 cents higher than packing everthing up and traveling to a fuel station Thank you for your service.

Echols Oil Company saved me! I woke up this morning freezing. Apparently my furnace ran out of oil…read morelast night so it was about 50 degrees inside. I called my normal oil company to schedule a delivery and was told it would be 2 weeks before I could receive anything! That's when I called Echols. I received 100 gallons of oil within 2 hours and was charged 90 cents less per gallon. Wow! I am just amazed! I have found a new oil company with fast amazing service and super nice employees! Nicky, the delivery guy, was the best!

The plumber (Owen) was very helpful, professional, friendly, and knowledgeable. He gave great…read morerecommendations and solved a few questions and replaced a pressure regulator valve at an affordable cost and high quality and efficiency. Thanks for the great service!

Quick response, good work, and fair pricing. We had a leak at our main line under our lawn. They…read morewere out quickly to dig up and diagnose the leak. After providing an estimate on the spot they got water back to the house fast. They'll be my go to if I ever have another issue.

Water heater leaking. Came right out. Stopped leaking. Kind, informative as well as professional.read more

I would not recommend Five Star. They tried to sell me a mid-tier system at a significantly…read moreinflated price, marketing it as a "top-tier" unit. On top of that, they never performed a Manual J calculation, which is standard and critical to properly size an HVAC system. This felt misleading and scammy. I strongly suggest that anyone considering doing business with them do their researchfirst -- their prices are far higher than comparable options elsewhere.