My mom is in memory care at Cadence Millbrae and it's amazing. The care staff are attentive and…read moreknowledgable (Karla is the director). The activities are great under the activities director-Marilyn. The food is very good. It makes it so much easier knowing that my mom is getting such great care.

Beware shady and dishonest business practices! I never even heard of them or interacted with them,…read moreyet one of those "senior living advisors" shared my info with them-- which they proceeded to exploit by telling the hospital that they had a referral for us. I NEVER CONSENTED TO ALLOWING THEM TO SHARE MY INFO WITH THE HOSPITAL. The only reason I found out about it was that the hospital thought we'd made arrangements with them. If they need to LIE to the hospital and waste the precious time of customers who are already struggling with a loved one's decline, they clearly must not be doing good enough business through honest work. DO NOT TRUST THEM! P.S. There are additional negative reviews (from 2025) for a duplicate listing of Cadence Millbrae in Millbrae CA. Read them all to make sure you get a fuller picture of their business.

BV gave unconditional love and support to both my significant other and myself for 7 years. The…read morestaff treat you like family and make every effort to make sure any question or concern is addressed immediately. The building itself is aged, but what you find inside is unmatched anywhere.

Burlingame Villa is the kindest most wonderful assisted living establishment that anyone could hope…read morefor. The residence are treated like family in the most caring environment possible. My brother was a resident for over 8 months and he very much enjoyed making friends and joining in with the daily activities, the good food and snacks. A safe, peaceful and happy place. While visiting almost every day I witnessed exceptional acts of kindness at all times. Special thanks to Ana, Maria and Madeline for providing their patience and exceptional dignified care for those in need of assistance.

This is a senior elderly care home. It is operated-ownered by a Nurse, and managed by people who…read moredo not speak English. I was looking for a home to place my father, but was very diappointed with this home. It didn't smell 'clean'. I found old people sitting around not doing anything. The staff all were non-english speakers, and it was difficult to understand them. I didn't notice any activities. Meals didn't look that attractive. I would not recommend this home.

My mother became in need of 24 hour care around 4 months ago. My sister and I looked at three…read moreresidential homes in the area to bring my mom to when released from skilled nursing. Portola Place was the first place we looked at and we both had a good feeling right away. The house and rooms are very nice and clean. The food is fantastic and the staff is remarkable. Kind, caring and always there to give my mother the best care at all times. The house has a really family sort of feeling with sons, daughters and various family members visiting making for a very comfortable feeling for the residents. I know my mom is always happy when I visit or call to talk to her. Kenia, the adminstrative manager is there nearly every day and oversees that everything is running smoothly. She does excercises with the residents keeping them active as often as possible. Much care is given to each and every resident to be sure everyone is safe and content. Portola Place has been the answer for my mother for sure and for her children who love her and want the best for her. I would recommend this home to someone looking for the same sort of care that we need for my mom.

Our brother has advanced dementia. He has been with Silver…read moreOaks Memory Center for nearly 2 years. During this time he has had 2 strokes and at 84 years old he just beat pneumonia only because administrator Rosie had the quick savy to send him to the Stanford ER. This is the 2nd time she saved his life. We love her and the staff! They treat our loved one magnificent and as a family we feel blessed to have him there for this difficult time in his life. Viva Silver Oaks Memory Center!

We put our 89 year old mother at Silver Oaks Memory Care last January 2025. She has been diagnosed…read morewith dementia and it was getting to be challenging and a struggle taking care of her at home. So far, Silver Oaks has done a very good job in taking care of my mother. The Caregivers have been patient and have given her the love and care that she deserves. Joshua Lambengco's Care Team is great. The staff calls for any situation whether it may be for my Mother's health condition, Medication and or Vaccination. I also like the regular fun activities that Silvers Oaks offer to the residents. They even have a monthly Birthday celebration for the residents. I would recommend Silver Oaks Memory Care to families looking for assisted living for their love ones.

My mom has been at Mills Estate for a while now and I am quite happy with the facility, services…read moreand people providing assisted living to her. The staff is supportive, aware of whatever medical issues she may be dealing with at any given moment and timely with attentive to her needs as they arise. Very satisfied overall.

The quality of care is excellent! Everything about Mills Estate completely exceeded expectations…read more Ami and her staff were kind, welcoming, efficient- everything you'd want for your parent or family member.

DO NOT BRING YOUR FAMILY AND LOVED ONES HERE!!! I worked…read morehere for a month, and I seen how mistreated they poor elderly get, they don't get the attention they need, they get ignored when complaining about pain or something they feel, they hit them one elderly had gone to the hospital because a caregiver got annoyed and hit them in the face and they put the excuse of the elderly falling down when walking around. They feed them cold food and yell and then when the elderly don't listen it is unacceptable, I tried to talk to the owner about the situation and since they noticed I kept complaining about the care they decided to terminate me without a notice they will be getting a lawsuit for unfair termination, if you really love you people and care about how they will spend the rest of there time PLEASE DO NOT LEAVE THEM IN THIS HORRIBLE PLACE!!!

After living at home until she was 98 I moved my mother to Bayview Villa after a hospital and…read moreskilled nursing facility stay. She was not happy about it but the staff assured me that it was not unusual and that they would help her acclimate. And they did. After about a month she not only was acting as though she'd been there 20 years but had befriended another lady who she had all her meals with. Bayview is clean and safe and while not inexpensive is about half what you would pay for 24/7 care at home by licensed caregivers. I owe a big debt of gratitude to the staff and administrators who made this an easier transition, not only for my mother, but for me as well so that I did not have to worry any longer about an independent nonagenarian still living at home by herself. Staff was caring and attentive and always available. The facility itself is very well kept up and during holidays always decorated. Highly recommend.

My 93yo mom was in a SNF and I was told insurance coverage would end in 2 days, so we scrambled to…read moretour a few facilities. I found Westborough Royale on Yelp, toured that Saturday and moved her in a few days afterwards. The things we liked most are: It's very conveniently located (1 mile away from home) The cost was extremely competitive compared to all the other facilities we toured The longevity of the staff. The few times that they've had to call me, they've always started the conversation with "Your mom's OK". I'm sure they understand the concern when you see Westborough Royale on your Caller ID. If you're looking for a super modern, locked down facility, this is not for you. But if you're looking for a "homey" feel, Westborough Royale should be one of the first facilities you tour. The only negatives are: Depending on the time of day, parking can be a bit tough. There have been times where I've had to sit in the parking lot up to an hour waiting for a spot to open up. There's usually street parking on Camaritas if you don't mind a short walk. And if you're coming here for the first time, you might not notice the front entrance. At this point, we've been there for about 6 month now. The staff and residents are all very friendly. I'm very fortunate to have found Westborough Royale.

Wonderful staff and facilty! My Dad loves the food. He is so grateful for the outdoor patio where…read morehe likes to spend time looking at the breathtaking views especially the flowers. We as a family could not be happier for our Dad to spend his twilight years at Westborough Royale.

There are absolutely not enough words to describe my moms experience at Atria at Foster Square. My…read moremother was one of the first people to move in and was blessed to have 10 years at Atria. It has changed our family in so many ways! Atria gave us a place to meet and also a place to watch my mother thrive. We miss Atria so much and cannot say enough about the staff. Thank you to Freddie and everyone.! We miss you ALL so much!!! Ps The dogs really miss coming to see you all!

2024 Review We…read moretoured several assisted living facilities and chose Atria, primarily for the "quality of care" and Parkinson's support promised. A few months in, the nightmare began. Having a parent with a neurodegenerative disorder is stressful enough, let alone having to continually stay on top of the care team and ultimately take time off work to meet with directors. Medication management was poor. I was contacted multiple times (to call the doctor) to help with prescription refills. Med techs almost never delivered meds on time despite time sensitive needs. My mother's "off periods" and symptoms increased with the inconsistency. She became very ill. Call button response was insubstantial. Wait periods were up to 45 minutes for transferring, toileting, ect. There were times when no one responded. These services were part of the care level package. Meeting with the executive director addressing quality of care concerns, fell on deaf ears. Instead of acknowledging the problem, (weak leadership, staff shortage, employee retention) my parents were blamed. They were accused of "not using the call button correctly" and "being inpatient". They were paying for services not received and being told THEY were the problem. Last straw was telling us that my mother was no longer allowed to eat in the dining room claiming no caregivers allowed to help with feeding - despite this being standard. Why didn't they just move out? They eventually did but easier said than done in our nuanced situation. Initial tour and interior aesthetics are deceiving. Proceed with caution folks.