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Herbert's Pharmacy

5.0 (1 review)
Closed 9:00 am - 7:00 pm

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12 years ago

Great service and very helpful & friendly employees. You can get prescriptions filled from Ohio and Pa.

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Van's Photo

Van's Photo

3.0(2 reviews)
39.6 mi

Have used Van's on more occasions than I can count. Printing old photos, make photo books, bought…read moreaccessories etc. HIGHLY recommend!!

I will NEVER do business with VAN'S PHOTO in Mentor, Ohio, and I hope you never will either. Here's…read morewhy: I called Van's Photo (8900 Mentor Avenue) in Mentor, Ohio, to ask how much it would cost to scan to a CD 106 vintage, priceless, and IRREPLACEABLE photo negatives from the 1930's, 40's and 50's. (MY PARENTS' LIVES) I spoke to Heather, who told me it would cost $.95 per negative. She offered (I did not ask her ) to write down that price and place it, along with my name, on a bulletin board for everyone to see because they were in the midst of moving to this location. She didn't want any of the other employees to charge me a different amount. I brought in the negatives and Shawn, the store manager, took the order. He said it would take 2-3 days to complete. It took 2 full weeks, during which time I was given a HUGE "run around." After many, many phone calls, I was told that the negatives were at a lab, or with the owner, Skip Wilmot. They were NEVER at the store. I thought they were lost, and I was VERY upset. Finally, I received a call from Skip, who told me they were ready. I asked for the amount due. He said, "I don't have that information in front of me." The next day I called Shawn and asked for the price. He told me that the order was "not here." At this point I called (and texted) Skip because I was so angry. I never heard back from him. Finally, I got a call that the order was "in house." I then asked Shawn how much I owed. He said, "We don't discuss prices over the phone." I traveled 38 miles one way to pick up the order (I chose Van's on the recommendation from a friend, and because the price was so affordable). Shawn said the total was $310.00 (OMG!!), but the owner (Skip) reduced it by $100.00 because of the "inconvenience." The total should have been $107.50 (including tax) @ $.95 apiece. I was furious. I asked for the negatives back, and Shawn REFUSED to give them to me without payment in full. Heather was also at the store, and she flat out told me that she "didn't remember" the quote (NOT estimate) she had given me. Shawn offered an additional $20.00 off and to print 4x6 hard copies for free. He told me that $.95 was an "old price," and since I brought in the order, there was a new owner. I felt pressured to pay in order to get my negatives back, (at this point I didn't care about the CD), so I charged $228.98 on my credit card. They didn't have the decency to let me know that, before the work was done, the price had been changed AFTER I was given a quote, and AFTER I brought in my negatives??? Shawn was unable to generate an order receipt when I brought in the negatives because of the move and because the computer system was "not up and running" yet. That should have been my first clue

Van's Camera

Van's Camera

3.2(29 reviews)
68.5 mi
$$$

Keith Unbelievable…read moreand terrible business ethics in your part, you contacted us yesterday asking for the laser of the machine , we took your word and order it to Japan without payment , just on your word because you told us you were in a hurry, The payment was going to be first at 6:30 PM and then at 9:30 PM then the next day, then no payment.... After several messages , The first excuse is that we send you a payment request and not an invoice via PayPal and that was suspect of fraud?..seriously?... we have helped you in the past with parts with payments via PayPal. But then we provided with the office invoice as well as the Paypal invoice, and still silence on your part, we know now that by then you had already decided to screw us but you didn't have the balls or the professionalism to let us know immediately. Then after we called , the next excuse was that somebody was offering you six months warranty?, you could have asked us for the same warranty, but in reality, I don't think who you bought the laser from is going to be true to the warranty because it's very difficult to warranty a laser unit and not knowing the rest of the physical state of your old QSS32 furthermore the laser will most likely still come from us, I will be paying very close attention, they probably offer you six more warranty just to make the sale. I'm pretty sure of that. We were also considering purchasing the boards for your E6 machine, but at this point that is not gonna happen FYI , We are now one of the very few companies in the country that deal with old equipment , printers, scanners, film, processors, and everything related to photo finishing and actually have inventory in our warehouse and pretty soon will be the only one as two of the other companies are closing. DoNot contact us ever again, we only do business with professional , ethical people and corporations.

Friendly and knowledgeable employees. They actually develop film here - they don't just send it off…read moreto somebody else like most places these days. I've found their film developing service to be high quality and priced competitively. And you get your negatives back.

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Van's Camera
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Herbert's Pharmacy - drugstores - Updated June 2026

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