Very nice funeral home and wonderful employees. I was greeted by Dawn at the door, I had a few…read moresimple questions to ask about a preneed and she was able to answer them with honest answers and such a compassionate lady who you can tell loves her job!

Mistakes, lies, cover up, more lies to follow!!!! Several families traveled the distance for…read moreclosure to be left with nothing but questions. We were told a burial site could not be prepared in January due to the weather. A spring burial was projected. However June 9th was the scheduled burial date. Once again several families traveled the distance to find closure as we buried my aunt. A few of us arrived at the burial site an hour early because we were given the wrong time. We observed that the grave site was prepared for an urn, and not a full sized burial. A funeral care driven by Randy arrived a short time later. He had a wooden encasing in the front seat used to lower an urn, he also had a coffin in the back of the van. He asked us if we were there for the Military Service. We informed him no, but for the burial of my aunt. He rolled up the window and got on the phone. He then informed us that the grave site was prepared wrong, and that a full size grave and grave site for the urn had been prepared in the wrong places. That my aunts service was at 10:30 and the military service was scheduled for 12:30. I started asking questions. Did they cremate the wrong body? I was told "No" by Randy and that my aunt was in the coffin in the back of his funeral van, (which was not a hearse). I asked to see her to make sure the bodies hadn't been switched. I apparently asked to many questions regarding where she was stored until the burial etc. Randy asked if I had been at the service in January and if so I would recognize that the casket in the van was hers. I was at the service in January which made me take a closer look at the casket in his van. It was brand new and wrapped for delivery. He had just picked it up and was taking it to the funeral home. We were then informed that the burial would take place the next day, which was Sunday. Most of us scrambled to call our hotels and arrange to stay another night. As we gathered shortly afterwards, we were told that the burial would take place at four today (Saturday). A few of us decided to go to the cemetery to see if there was a Military service at 12:30. There wasn't. Nor as we walked the cemetery was there a full size grave site prepared in another area. When we gathered with the rest of the family and my aunts daughter said she was told that they had not picked up her mother and would do so and that's when we would gather back at the cemetery. So at four we returned. There was a casket (the same one I saw earlier in the back of the van), and now a vault, but no grave site. Now another change, the burial would not take place Sunday, but Monday. The coffin was placed in the vault and sealed and left outside. I returned to the cemetery Sunday to make sure the vault was still there. It was, and a grave only three feet deep and not wide enough to fit the vault had been dug. There are no more excuses. If a site was being prepared why hadn't it been finished? We had to return home as the stress of what was going on was taking an obvious toll on all of us. My aunt is in heaven, where her remains are is questionable. But one thing I know, those who lie will always have to answer eventually. I would not recommend this funeral home to my worst enemy to bury their dog let alone a beloved family member.

Strange to give 5 stars to a funeral home but absolutely professional and there whenever you need…read moreto talk. Mom had it all set up so as easy as could be for a funeral.

after my early miscarriage at 7 weeks, I wasn't sure what to do with the remains. i was referred to…read moreReynolds Jonkhoff by another company. Reynolds Jonkhoff is handling the cremation and has been amazing this far. Lindsay's kindness is exactly what I needed. I am so thankful for her and Reynolds Jonkhoff

Mr. Harris cared for my mother in law and my grandma when we needed them. I cannot say enough about…read morehis care and kindness during the removals. This gentleman is a class act.

What can you say about a Funeral Home? They are professional and busy! I used to be and assistant…read moreundertaker in Lansing Michigan.