Awesome customer service and techs! called on a broken skylight and it was diagnosed and repaired…read moreat my campground in less than 4 hours from the original call!!! excellent work JTS staff

Honest, knowledgeable, Greg the owner told me what he thought the problem was with my RV's hot…read morewater heater. I was trying to buy an expensive part and he said, "you don't need that, just clean out the burner pipe". He was right, small spider nest inside. It now works perfectly! I'm from the Ann Arbor area, but if I'm ever camping in Pentwater again, I know who I can trust to help me with any RV problems. Steve

Very pleasant man came and said the stretching would be difficult and said what they could do…read more Called them back twice and emailed them to set up a date. Never responded. I would rather he would have just said he did not want to do it.

Highly recommend!! Showed up did a great job . On time and now our carpet is wonderful !! Even…read morefollowed up with a phone call to see if we had any concerns about the carpet

Very responsive and did a great job for us. I would highly recommend Eric for critter removal.read more

Requested an estimate back in march to identify and remediate points of entry on one of our rental…read moreproperties. They went out, left a voicemail that found openings, but provided zero estimate or plan of action on remediating the problem. I did however receive a professional estimate from a local competitor that was professionally written and accepted. Three months later they sent me an invoice for $100..... no estimate and no work performed. Expect to pay for nothing from these guys

Did a great job installing a 2" well on our vacation property. Very reasonably priced, too. Other…read moredrillers I talked to were not even willing to install a 2" well and wanted to charge me big $ for a 4" well that we didn't need. Dan did what he said he would do for the price he quoted. Very pleased.

Had this guy look at our well at our cabin. He drove over the dry well now that has to be repaired…read more He never did replaced the motor and point on the well which he agreed to do. Every time I called him to ask about the well he assured me he would get the job done. We are 3 hours away and thought we could trusted this guy, what a mistake that was. Wouldn't recommend to my worst enemy.

We had a sewage back up in our rental property. Pro-Master did an outstanding job remediating and…read morerestoring all of the affected areas of our home. They very quickly removed all of the affected tile, hardwood flooring and sub-flooring and installed replacement flooring. This was a major remediation and I was amazed at the speed and expertise that went in to the tear out and replacement of the affected areas. I highly recommend Pro-Master!

We were referred to Jason at Pro-Master by a local contractor to evaluate a problem in a vacation…read morehome with a strange lingering odor that we noticed. We did not even meet him; he met with the contractor who recommended him. He came out, looked the place over, provided some brief verbal information, indicated we had some issues, said he would call us with recommendations. This was weeks ago! We called the office, our contractor called the office, were assured by the person who answers the phone there we would get a call back.....never happened. Neither us nor our contractor heard a peep! Weeks have passed waiting for a response. We could have gotten another company to come in and address our issues, but unfortunately, we waited on that call. Needless to say, if this is how we were handled before any work started, I should consider myself lucky we did not put ourselves in a position to have hired this company, and had something like this happen. The nature of the work requested is well within the scope of services offered by Pro-Master of Scottville. I am left to wonder why we and our project were simply disregarded. How cool would it have been for these folks to simply say "thank you for calling, but we can't address your needs on this job" as opposed to "ghosting" us. I consider this, not only bad business, but a very serious character flaw. This behavior cost us weeks we could have been moving forward with another service provider. Very disappointing! We wanted a local company and to keep our business in the community. I only wish I understood what we did to receive such treatment. I did reach out via email before posting this review, just for the sake of full disclosure....no response.

West Michigan Well Drilling provided immediate, professional assistance for a major issue. Our…read moreelectrical drive to the well broke down. Jim provided emergency service, prioritized our problem, and fixed the problem (after driving to obtain the new part). West Michigan Well Drilling should be the #1 choice for your needs.

At a difficult time, Herbert Funeral Home really made a huge difference in handling my brother's…read morefuneral arrangements. They answered questions promptly, gave us information regarding VA and SS benefits, and were willing to wait for payment until we received insurance benefits. Always helpful and extremely courteous.

Extremely poor customer service. Very rude receptionist. Trying to take advantage of a grieving…read morefamily. I always held this business in very high regards until actually having them take care of my mother-in-law's funeral. Highly unprofessional business - should be avoided.

Requested a Septic Tank pump out for a residential home. I was given a date and time and the…read moreservice was completed on that date and time. I am 100% satisfied with the service and value was reasonable. I was asked if I wanted to dig the hole to access or they would for a fee. The employee was professional and courteous.

We have used C&W for several years for birthday parties and holiday celebrations. They always…read moreprovide clean port-a-potties with appropriate amounts of toilet paper and they lasts smell fresh! We like to get the handicap ones for the extra space inside and in case any elderly or disabled people attend the events. You can expect great service and a very reasonable price with these guys!