We were told by Ella we were not able to be refunded after receiving nothing for a month after subscribing because we did not call "3 times" in a certain amount of time. Which she never specified. We were then told all managers and supervisors were busy, and it was against company policy to be given a supervisors name, even a first name, or phone number to reach them later. After being denied any recourse for not receiving anything that we paid for and the opportunity to speak to anyone in a higher position, we were rudely told there was nothing they could do a final time and hung up on. DO NOT SUBSCRIBE TO ANYTHING FROM THEM! You may or may not get what you subscribed to and if you do not do not expect them to make things right in any way.this did not seem like any kind of professional business or service what so ever. I am highly disappointed and want nothing to do with anything this company is involved with.
Ella, if that is even her real name, should not be an employee there and most certainly does not need to be in a position interacting with people. This whole experience was disgusting! read more