Have been using Dr. Kimball for almost 15 years and nothing but great service. She talks in terms…read morewe can understand and ensures we have everything we need before leaving. Will continue to do business another 15 or plus years.

I have seen Dr. Andrew Mann for several years in Beaumont with very satisfied experiences. My…read morecondition requires checkups every 3 months and each appointment gets 5 stars! He is very informative and answers any question thoroughly. A friendly atmosphere for my whole family that's highly recommended.

Dr. Andrew and Dr. Sandy are both absolutely amazing!!! I have been wearing glasses/contacts for…read moreover 30 years and I've never had an optometrist that has been as eager to help find my the right contacts for my eyes!!! They have both been very kind to me and my family every time I have made an appointment. I have a crazy schedule and they are always willing to let me go between the Beaumont and Nederland office depending which one is easier for me to go to. Would recommend these awesome doctors for anyone!!!

Treated very professional, and compassionate. Quality work from a very good staff and Dr. Excellent…read morebusiness. Will definitely use them from now on.

I've been a patient of Dr Lu's for many years and have always had a great experience with her. I…read morewas so sad when I heard she was leaving Boston and moving to Texas. :`( Dr Lu was always gentle. I didn't come from a medical or dental background, so some things definitely go over my head, I appreciate when Dr Lu takes her time to explain all my options in detail. Her and her staff demonstrates professionalism and is always friendly too. Sometimes there's a little bit of a wait at the office but it was well worth it. I highly recommend Dr Lu's service!

We used to have excellent service at this dental clinic with Dr. Lu. We have been their customers…read moresince we moved here to Texas almost three years ago. However, lately we have some frustrations regarding our bills. My wife was given a quote regarding her implant last year. She did not have it done due to the amount needed. Early this year, she was given another quote since she was told that the tooth beside here vacant tooth might be the cause for her toothache as it started to lean towards it. However, because it was a necessity and due to the participation of the insurance as expressed in the quote, my wife paid the total amount of the procedure even though it has yet to be done January 20 in the amount of $1291.50 thinking that it is all that we have to pay. Then she was scheduled for the molding of the implant after a week or two. She went to the cashier to ask if there is any patient responsibility she has to pay and was said she's good. Then she got a call for about three weeks so that it will now be installed however she went there 1 week after the call due to the availability of her time. She again went back to the cashier to ask if she must pay anything but was told she is good. Then March came and we received a bill that the insurance has paid their share and we must pay $1185.20. We were so shocked on how big the balance is. We tried to call but no one responded so we left a voicemail. Perhaps, of the COVID lock downs. We understand. Then came Monday of this week; since we did not expect the call, we were not able to pick up. Yesterday we called back, no one answered but left a voicemail. Earlier today, they called, and I picked up. I asked them why? The person told me that the insurance did not cover a certain amount because the lost teeth that had the bridge on had been extracted long before. The insurance only covers if the tooth was extracted by the time we are in that insurance. With this situation, we told them that it was not our fault since they are the only one who knows about the policies of the insurances and they are even network with that insurance. If there must be somebody to pay for this, it would be the cashier of this dental clinic or the insurance agent whom the cashier happens to talk or quote with. Else they will forego this bill since this is clearly not the patient's fault and they always have buffer funds to fill in with. If this is the case, any clinic can make these quotes just to have the procedure done especially if it entails a lot of money neglecting their patients. We have been good patients to them, and we are paying our bills on time despite we need to spend our money on some other expenses. We even have just spent almost $3000 for the procedure of our 3-year-old baby who was referred by this clinic to look for a child dentist due to her cavities but was advised to have her teeth crowned through a hospital procedure by the child dentist. However, they really want us to pay for it and the least they can do is giving us a 30% discount in which we will still pay $800.00 and that still is a lot. If we could have known that this is going to happen to us, then we would not have the procedure done. We verified this matter with the insurance, and they said that the clinic should have discussed or noted with them about when the tooth was extracted so that they were able to give the right estimate or whether they cover them or not. So, with this, we are left still hanging in the air and we are looking forward to move up from this if this will not be settled.

Great people and service. Doctors are very nice and helpful. Place is neat and clean.read more

Terrible place to get glasses. Beware they have a new doctor, Dr. Mays. Previous customers are…read morenot told they are seeing a brand new doctor who was certified this year and just started working as a doctor. He was very friendly but he does a terrible job of prescribing customers for glasses. He completly missed that I have an astigmatism. I went back for a recheck and my prescription was still wrong. Same thing happened to my daughter and coworker. We all had to go back and fight with them for a refund. Save yourself the hassle and go to a place that has a doctor with more experience. A glasses prescription needs to be precise or its not worth having. I think he thinks if he gives you a prescription that's almost ok you should be happy. When I was there for a recheck there was another lady complaing her contacts prescription he gave her the day before was so strong she became nauseated while driving. Overall terrible experience. It took 4 to 5 weeks to deal with them and in the end they charged a 20% restocking fee even though it's the doctors fault the prescription was still wrong.

Very good patient care Nice and clean facility…read more They gave service with a smile. The staff handled there self with the highest integrity. Fast and speedy service

I arrived a few moments early. I was greeted with a smile. They took all my information and called…read moreme back for ultrasound. I was in and out within 20 minutes of arrival.

we used him when our child was very ill in 1992. He was referred to us by Dr Fawcett. We loved Dr…read moreAtaya and his office staff. He was compassionate and friendly and so intelligent. I fully trusted him with the care of our child

Excellent staff, and Doctor!! Love this office, staff and doctor. Never a long wait like the…read moremajority of the doctors offices in Beaumont. I'm totally impressed with the over all experience whenever we come to the office.

I spoke with Jane today, she was very professional and personable. I pleasure speaking with her…read moreand the office team is amazing. I will refer the office to my friends and family. Kristina B.