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    Henry's Fork Lodge

    4.3 (9 reviews)
    Ultra High-EndHotels
    Open • Open 24 hours

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    SpringHill Suites by Marriott Island Park Yellowstone - Lobby & bar

    SpringHill Suites by Marriott Island Park Yellowstone

    (42 reviews)

    Mixed feelings! We would stay again though. This is NOT a…read morebudget or cheap hotel. And you're paying for newness, beautiful feel inside and outside, beautiful views. The daily parking fee, bathroom size in the room, and continental breakfast were all disappointing. We didn't know about the $20 per day parking fee when we booked it and they accidentally charged us $75 per day for our 1 dog, when they were only supposed to charge one $75 fee. Thankfully I caught it and called to have them refund us $150. The hotel is new, modern, & beautiful inside and out! Especially the gorgeous view of the river right behind the hotel!! The river is only a couple feet deep at its deepest so a safe place to fish and play with kids. There's great fishing right here! Massive trout!! The room was just ok. The beds weren't uncomfortable. We had 3 adults and 2 kids in our 2 queens and pull-out-couch-bed room. The bathroom/shower was just too small for a room that can sleep up to 6 guests. We did enjoy their free coffee that they have available 24/7. The continental breakfast was 2/5 stars. All the fruit they offered didn't look appetizing, I don't mind powdered scrambled eggs but I just couldn't eat theirs. They only offered sausage other than eggs and it looked very unappetizing. So unless you only eat cereal, bagels, and waffles for breakfast- you might not want to count on eating their breakfast, unfortunately.

    I loved the customer service here. I like the little details too. They had fresh face towels at the…read morefront desk infused with eucalyptus. There was also a lemonade bar. The outdoor patio had a fire pit for everyone to enjoy. The breakfast was great! Room was comfortable.

    Sawtelle Mountain Resort - Family Suite

    Sawtelle Mountain Resort

    (59 reviews)

    $

    Amazing rooms great people highly recommended this place super clean an great breakfastread more

    I made a reservation and ultimately had to cancel due to a family emergency that forced us to…read moretravel back home unexpectedly. I was very disappointed with the level of customer service and management responsiveness I received. On three separate occasions, your customer service representatives assured me that a manager would contact me regarding my concerns. Unfortunately, I never received a return call. Failing to follow through on promised callbacks creates a poor customer experience and leaves customers feeling ignored. During my initial conversation, a customer service representative explained that in an emergency, management would typically contact the customer directly to discuss the circumstances and, when appropriate, consider a partial refund or another resolution. Based on that information, I expected at least the courtesy of a conversation with management regarding my concerns. Instead, my attempts to communicate were repeatedly disregarded. On my final call, the representative answered in a way that made me feel like an inconvenience rather than a valued customer. Throughout the entire process, the manager never returned my calls or spoke with me directly. Regardless of the outcome, I believe every customer deserves respectful communication and follow-through when concerns are raised. Unfortunately, my experience reflected a lack of professionalism and customer care, which is not how a reputable business should operate.

    Henry's Fork Lodge - hotels - Updated October 2026

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