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    Henry Schein

    3.0 (2 reviews)
    Closed 8:00 am - 8:30 pm

    Services - Henry Schein

    Cavity treatment

    Dental exams

    Tooth filling replacement or repair

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    6 years ago

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    7 years ago

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    Hi Dental

    Hi Dental

    4.8(17 reviews)
    2.6 mi

    I will first go into Positives - Dentist lady is very personable, Office is very clean, Kate at…read morefront desk is very organized and a perfectionist Am giving it 3 stars because Kate (as being a perfectionist) can also be contentious and derisive in her tone to the patient. Also they stopped taking major insurances (like Guardian and later Delta) dropping their existing customers of years who were using those insurances.

    Hi Dental is located in the same block/main building of The Jefferson of Farmingdale Plaza…read more(apartment complex). Directly surrounding the block are metered spots. There's a free three hour lot off of S Front St between Main St and Elizabeth St as well. Hi Dental is actually considered out-of-network for our dental insurance, but every single member of my family hates the dentist so it was of the utmost importance to find one that we actually do love. I spoke to Kate, the receptionist, about our insurance situation. I stressed that I didn't mind a reasonable cost but that I was concerned about extreme, surprise bills. She got our information, spoke to our insurance, and was able to be very transparent about the charges that we may incur. I also received handy text reminders on my phone before our appointments. The office itself is clean and brand new. We actually lived in the same building when Hi Dental opened and I'd been eyeing it as a potential dentist for two years before mustering up the courage to bring my family. There's a restroom right off of the waiting room that's large enough to accommodate our double stroller and myself. There's also water, tea, and coffee available. My daughter enjoyed the little reading nook and kid's books. There's also free wifi available that was easy and reliable to connect to. As aforementioned, no one in my family enjoys going to the dentist. My young daughter and husband straight up hate going. My daughter refused to even open her mouth up for a dentist up until her appointment with Dr. Im. So that meant she never had a successful dentist visit until now at the age of five. I mentioned this on the paperwork new patients fill out before being seen. Dr. Im read it and had a brief chat with me before they brought my daughter back for a cleaning. I was able to stand in the hallway by the exam room and observe her appointment. I knew it'd be a home run as soon as Dr. Im offered to play something on Netflix for my daughter to watch during her appointment. Dr. Im and Kate explained everything that they were doing before they did it. A positive time at the dentist for my child is priceless because it makes my life easier. For my husband and I, Dr. Im showed us the x-rays of our teeth before doing a cleaning. My husband is an orthopod and seeing our x-rays clearly on the large flat screen tv was just a nice, quiet confirmation that Dr. Im is being honest with her suggestions for further dental care. We both found it easy to talk to her about our respective dental concerns. I also thought Dr. Im had a light, gentle touch when it came to the actual cleaning and Kate was also not overzealous with the suctioning. We got a clear breakdown of the cost of our visits and a bag of dental goodies at the end of our appointments. Dr. Im and Kate transformed our family's negative perception of dentist visits. I'd highly recommend Hi Dental to everyone!

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    Smiles On Wellwood

    Smiles On Wellwood

    3.1(16 reviews)
    4.5 mi

    I have been using Smiles On Wellwood for many years Dr Suri…read moreknows her business. Not only is her work less painful than most others , her kind disposition makes the entire procedure pass more comfortably Bottom line is good results I would recommend Smiles On Wellwood for everyone

    Very Disappointing Experience - Will Not Be Returning…read more This was my first visit to this office after switching dentists. I had to wait approximately one month for an appointment. The purpose of my visit was to have my tooth examined/scanned and to have a filling replaced. I had previously received fillings from my former dentist and had no issues with that treatment. Since I recently moved to Suffolk County, I decided to switch to this dentist. Unfortunately, the experience was extremely disappointing. The doctor came in and, within approximately two minutes, told me in a very rude and dismissive manner that she absolutely could not perform a filling on the tooth. She stated that the tooth was not a good candidate for a root canal and recommended having the tooth extracted. She also stated that even after the extraction, the adjacent tooth could potentially become loose and might also need to be extracted. When we explained that the tooth had previously been filled by my former dentist and that the filling had recently come out, the doctor responded, in a very loud and disrespectful tone, essentially saying, "Then go to that dentist. I'm not doing it." I understand that a dentist may determine that a filling or other treatment is not appropriate. However, the way this information was communicated was extremely unprofessional and unnecessarily rude. Patients should be treated with respect and spoken to in a calm and professional manner, even when the recommended treatment is extraction rather than a filling. Initially, we were also told that there were no treatment options and that there was nothing she could do. Only after we specifically requested medication for the infection and pain did she prescribe antibiotics and ibuprofen. I will not be returning to this office and will be looking for another dentist. I hope the doctor takes this feedback seriously and improves the way she communicates with patients in the future.

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    Henry Schein - generaldentistry - Updated September 2026

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