Harold and his crew are great, knowledgeable and were easy to schedule. Service was excellent and…read moreHarold is really great at his landscaping craft!

On time, expert trimming work on a big elm tree, cleaned up all the debris wonderfully.read more

Last summer I had to have an old giant Blue Spruce removed so I called Coates. They did such a good…read morejob that I called them again this summer to trim three Elm trees. The team was terrific again. Completely professional throughout. I thought I was going to have to wait months for them to do the job but it was done within the week. I wouldn't hesitate to call them again.

For many years, here in Rancho Viejo South, we've had Coates Tree Service inject the soil for our…read moreaspen and pine trees with tip-moth preventative, and fertilizer. We have always found Coates Tree Service to be prompt, professional and willing to provide information to us as home owners so we can better take care of the trees in our backyard. Today, "Tyler" of Coates Tree Service came by to do injections of fertilizer and tip moth prevention. He was on time, professional, and friendly. What a pleasure to work with him! -------------------------------- Len Magnus of Rancho Viejo South (near Santa Fe Community College)

Fantastic! I'd been searching Yelp for weeks and nobody responded to my messages. I finally let…read moreYelp send it to a slew of businesses of its choosing and I'm so glad I did because it led me to these awesome folks who responded right away. I was able to get a quote and service date in less than a day and they came out a couple days later! I had them weed, rake, and pull a bush. My yard looks great and they only took about an hour to get it all done. Reasonable price, responsive customer service, friendly employees. I can't say enough nice things. Thank you guys sooo much. You really made my day!

I would not recommend as even basic landscapers. I hired them to complete the work started by…read moreprevious landscaper. The work required completing gravel/crusher fine installation. While this was done, they did not trench for water system flexible hose, staple down that hose prior to putting down the gravel. I did not notice until after they left so I'm having to go around the perimeter of the yard to do that myself. They did install metal landscaping edging. However, they installed it on the ground and did not trench it so assure it was not a tripping hazard. I then had them take it up, trench and reinstall, all which they charged my $200 dollars for. The also installed 6 12'x12' landscaping pavers to the tune of $350.00 on top of their original fee. Nice people, hard workers. If you want someone who knows requirements for landscaping, this company isn't for you. If you need someone to haul and distribute/rack gravel, this is your company.

Wow. What a difference local ownership makes! We've used…read moreRoy's Pest Control since 2014. TJ & Matt (owner's sons) have always been responsive, courteous, knowledgable, and fair in their pricing. They deliver quality service and are a pleasure to do business with. Unfortunately for their customers, Roy's was purchased by Plunkett's Pest Control, a much larger, Minnesota-based company, earlier this year, and the customer service has gone down the proverbial drain. On Monday, 7/15, we had a swarm of flying ants. Hundreds, maybe thousands, of ants. After several unanswered calls to the local number and also to the toll-free national number for Plunkett's, leaving messages and asking repeatedly for a return call, on 7/18 (fourth day after our first call) we received a response, which basically said they wanted to discuss our contract. Ultimately, on the 19th, I actually spoke to a company rep. He, unfortunately, was in Illinois. After attempting to direct the blame for Plunkett's total lack of response on the former business owners/managers, staffing issues, and every imaginable unrelated obstacle, he indicated they were "bringing in a team" over the weekend to get the staffing situation under control, and that they were "in the process of hiring and training technicians." Throughout his excuse-laden response, the Plunkett's rep told me "honestly this," and "honestly that" ( said "honestly" at least five times) and, finally actually apologized that Plunkett's had failed so miserably. By the time he got around to the apology, I "honestly" didn't care, as it was quite apparent to me that Plunkett's didn't care enough to adequately staff a new company acquisition in order to meet client demand, didn't want to acknowledge where the responsibility for that failure should rest, and had no chance of retaining my business. Plunkett's may redeem themselves once they get on the ball in Santa Fe, but it was not a good first impression, and, honestly, it will be the only impression we ever have of Plunkett's.

These guys are as good as it gets when it comes to responsibility and reliability , not to mention…read morethat they are unfailing polite and pleasant. We have been clients of Roy's for ten years and have never found a reason to complain. The best in Santa Fe!

I'm amending my review. Theo reached out to me and showed up…read moreto do the work 6 days later. He was quick and efficient.

Rhe website says "extensive knowledge of diseases and pests. This is not the case. Regardless if…read morewhether or not an arborist chooses to treat disease, they should be able to identify it, especially if they say they have extensive knowledge. Lors of talk, and little delivery of much besides feeding and pruning. My time was wasted, along with my trust and goodwill. Taking advantage if a client is bad business. Naive of Theo to think good people will settle for the same tired non-delivery on his word without speaking of that being unacceptable. 4k spent in one year to feed and prune fidteen dicuduous trees, then got a lecture when I spoke of my dissatisfaction of being lied to on the website.

Careless and combative. I'm not typically a review writer, but I thought they were unprofessional…read more They were unwilling to explain their questionable and sloppy procedures. I thought their conduct on the job was inexcusable. There are plenty of quality tree services to be hired in Santa Fe. This one is to be avoided.

Please don't use Capital Tree Service if you value your trees. We asked them to prune some trees…read moreand they ended up pruning too much and killing one of our oldest trees. In addition, they didn't come on the day they were scheduled, did not knock on our door (or call ahead) on the day they did arrive, and did not leave the dead wood fireplace-ready, which they had promised to do. They had to come back several times: to bring back our dead wood after they'd removed it from the premises; to prune where they forgot to prune; and to discuss how they'd over-pruned and damaged our trees. They were overall unprofessional and not easy to deal with. If you value your trees, please call another vendor in town.

Very disappointed with this company! They sent Joe out he gave a quote and a date he would return -…read morenever heard back! I called finally got through to Martin. Then he set up a time and didn't show.

Fantastic company to work with. Workers were through, professional and friendly. Beautified our…read moretrees and made our yard much safer. I would highly recommend them!!

Great job trimming an oversized apricot tree encroaching on our house and overhanging the roof. Our…read moreproperty was nicely cleaned of cuttings. Unfortunately some of the cuttings fell over the fence onto the next property. He did not respond to my texts and calls to come pick up those cuttings. I paid someone else to come pick them up and dispose of them.

Used texting to make appointment, set a time, sent 3 photos,…read moreday of appointment and it's no show, no response, nothing.