The work performed was on 3-19-26 The company was called to…read morefind a major leak in my home that had caused my water bill to quadruple. I called the company around 2 o'clock that afternoon. I was told that they didn't have anybody available and if they were to show up, it would be emergency service I expressed I had a major water leak and told you dispatcher that it had to be fixed that it was major. The gentleman showed up around six nice guy., as a courtesy I took him down to the crawlspace just to show him you know how to get in and access and I went with him for a little ways only because I didn't wanna hurt my rehab from major surgery The gentleman went about 22 feet. I was showing him all of the condensation showing him that all the pipes were dripping showing him that the air-conditioning ducks were dripping that the humidity was 90%. All the insulation was dripping The technician looked up and said oh it's this valve as pressure regulator valve, it was barely dripping no more than the other pipes were dripping. There was hardly any water underneath that valve. There were several pools of water from the water dripping from other places, but hardly any water under that valve and there was not enough water to cause 5 to 600 gallons a day to be lost in a major leak, I mentioned this to the gentleman I said man are you sure it's a major leak? My water bill has gone up 5X oh yeah this is it I said well OK you're the professional go ahead if that's what you think it is 35 minutes later I paid $751 and was told that it was fixed no more leaks. I was told that the meter showed nothing running. Well, four weeks later I get my water bill and it's seven times quadruple... at this point I have to go into the house. The professional should've looked underneath the house completely all underneath the house but when you only go 22 feet of 100 foot Crawl Space you better you better have the right diagnosis.. because now four weeks later I had to crawl through the crawlspace through the mold through the wetness, got completely sopping wet with 100 feet under the house into 18 inches of crawlspace, mold, hanging down from the floor joist and water spraying everywhere out of a hotline, which is now I've been told is called a steam out which explained all of the problems that was going on. It was hot down there. It was humid. Everything was condensing water everywhere insulation falling down. So when I called them back to say hey, I found your Leak. They said all we will schedule it. We don't have anybody available. I said are you kidding me? Y'all were out here 3 1/2 weeks ago you charged me $751 now you're telling me you can't come out because of your error your misdiagnosis. . I guess they felt my pain and said OK. Well, we'll have somewhere someone there shortly. When they come out, they don't charge me a dime to fix it because they knew they were wrong. The last time they were there they wouldn't leave without taking my money, but they didn't charge me which means that knew that the company had mis-diagnosed They also gave me the name of a mold remediation company, which I called. Who knows how much this bill is gonna be it's at least into the $20,000 to $ 30,000range. If not more I have turned this over to Insurance. My deductible is $4300 , who knows how much more i have to pay . My house is in shambles. They're tearing it up as I write this complaint. I've lost my kitchen my laundry room, my hot water heater my breakfast my dining room room and it's soon to come into the living room. All the flooring has to be replaced. All because of a misdiagnosis.. I called the company and asked to speak to the general manager or the owner. I never got that call. They never called me back. I had to send an email and requested again. I get a sharp message from service manager, stating that they weren't responsible for anything. I called back again. Left another message for somebody to call me. Never heard from anybody. I had to send another email this morning stating to someone please call me back. I get a nasty text from a gentleman named Mike Fitzgerald said we've been trying to call you for days well they have my phone number on record. I don't know who they were calling, but it wasn't me. When I questioned him on that he goes well we had the wrong number so how can you have the wrong number when y'all called me and let me know that your plumber was on the way for the warranty repair and when you're dispatch people called me several times they have my phone number. How could you not have my phone number? You text me on my phone umber . He then started telling me that he would fight me in court to the inch degree to beat my complaint right out of the gate which I thought was terrible customer service.. he then said I know you're in the car business, all your sales people are alike and started degrading my business again the most unprofessional individual I've ever seen that runs of business. He kept telling me

I had a water leak on my side of the meter. I called on a Monday morning and they arrived at 11am!…read moreThey went right to work and were done in an hour. They gave me a veteran discount which covered the credit card processing fee. Use a check if you can! Zach did a great job!

Look no further for a very professional and reliable plumber. Shaunn's Plumbing answered my call,…read moreshowed up on our agreed upon time. Extremely knowledgeable on all aspects of plumbing. Very reasonably priced and extremely courteous. Shaunn answered all of my questins and took the time to explain to me what needed to be done and why. Thank you Shaunn for a job well done!

Needed a plumber ASAP and went straight to Yelp. Saw Shaunn was a local business and minority owned…read moreand decided to call. He didn't answer the phone, but returned my call even though I didn't leave a voicemail. He told me he could come out the same day and he delivered. I was hesitant when he told me what he needed to do to fix my issue, but when he got started I saw exactly why he needed to do what he did. He was professional and knowledgeable. I would definitely use his services again and I highly recommend him.

Offered a fast quote and kept their appointment time to the minute. Did a great job, kept their…read morework area clean and respected my home. The price was good and the work excellent. I will definitely use them again.

Great company, they have become my new heating and cooling company. Very knowledgeable and can't…read morebeat pricing.

I called when my AC stopped putting out cold air. Promptly Meeks came out and found that I had a…read moreFreon leak and could have it refilled or replace the unit. I had an excellent experience both with the sale and installation of my new unit. I could not have had a better experience and felt I was given an excellent price and high quality work. I would highly recommend this company to anyone who has similar or really any Heat and Air service.

Amazing customer service, kind, friendly staff. Anytime there has ever been a problem with my card,…read morethey have not only fixed the issue, but went above and beyond to refund any lost money, get me a new card asap.

This business installed a retro-fit air filter into the trunk line of my HVAC system. Each time I…read morecheck the filter I am re-impressed with the tolerances. What a tight, perfect fit. There has not been noticeable dust in the house since the day that they did the instillation. Kudos.

I would not recommend this company. I called them concerning a warranty problem with a compressor…read more They wanted to charge $1827 to replace the compressor under warranty which I agreed that is fair. The problem is that they wanted to rob me on the price of Freon - they wanted $1950 for 13# of Freon that I just bought a 25# drum for $326. I told them that I would provide the Freon. They refused to do the job. This is really bad business for both them and the Trane Company. i am a retired HVAC and Refrigeration engineer and technician and even asked for them to get the compressor from Trane and I would install it myself. They refused that as well. They are set and determined to rob senior citizens with excessive markups on Freon.

My A/C went out completely and I was in search for a new unit. Everyone tech that came out said I…read moreneeded a replacement so I found Absolute best air. I called and got an initial appointment for a new install quote. The gentlemen came out and gave me a reasonable quote and we were able to get scheduled for install the next day! Jean and the team came out and did a fantastic job and I couldn't have been happier not to have to suffer in the heat another day. Thank you absolute air! Your entire staff were top notch.

We had a great HVAC tech at a different company, but he left and then management started sending…read moretrainees... which was no bueno. so I was on-the-market for a new service firm. I did a search on Mitsubishi's page looking for the top-rated service folks and Absolute Best Air popped up, and hoo boy am I glad they did. Not only did Daniel come out and fix our issue immediately, he was able to give us advice on our other systems as well. And today, Mason came out to service a verrrry told American Standard installation and did a great job troubleshooting and was very nice/professional. In Atlanta, where it gets above, oh I dunno, like 1,000º F on any given summer day it's important to have good HVAC techs on speed-dial. this company is the one to call. I'm now on a monthly service plan and our requests are prioritized and discounted. so glad I found them!