This is probably the third time we've had this company to our home for different plumbing issues…read more We have American Home Shield and the plumber is very knowledgeable about what the contract will cover and he communicated with us the entire time he was working to solve our sewer stoppage issue. We have old copper and cast iron pipes with barnacles growing in them. He showed us the blockage and let us look into the cast iron pipe. We learned a lot about our household plumbing and how charmin tp is a no for these old pipes. No surprise charges, trustworthy and gets the job done right. He won't sugarcoat your plumbing issues, tells you how it is and what your options are. Only because of what the one reviewer posted am I putting this here. We are an LGBT family and had no problems with this company. Both my wife and I were present.

Excellent, professional service. Rightway replaced a leaking garbage disposal; they showed up…read morewithin 24 hours of initial service call and phoned when they were on their way. The team was in & out in 30 minutes. Highly recommend.

Austin and Eli installed a new hot water heater for us. They did a fantastic job, very efficient…read moreand professional. They are wonderful people to have work done. The cheapest pricing in the area. If you need any plumbing work done please call Austin, you will not be disappointed. I highly recommend this business!

Great service, efficiently there the very next morning, all up and running again in less than an…read morehour.

Asked for a new pump replacement and he installed an undersized pump that would not work. Had to…read morehave another plumber replace because he refused to make right.

I have had a drippy bathroom faucet for over 2 years. Wasn't bad in the beginning, but around…read moreChristmas it became a constant flow. Water bill reflected it as well. I also have been struggling with the toilet tank "guts" thanks to Martinsburg's hard water. I'd bought a new faucet and parts for the toilet, but after watching YT and assessing my space and my own abilities...chose to hire someone. Mark of Mountain View Plumbing gave me a quote based on labor/time for each of these. He's the owner/operator...something I like to support when I can. We scheduled for 9am, he called as he was arriving EARLY! Two hours and both problems fixed with parts I had bought to do it myself. He even fixed my tub/shower diverter stem I was starting to have issues with. We discussed a few hacks to get some more life out of the toilet as hard water is doing what it does. I then asked about my kitchen sink/drain and he verified that I can get RO and a disposal into that space. Now I just need to budget! As for his hourly rate, it is totally fine for skilled and licensed labor. He didn't nickel and dime for the little things he used (tape, etc). I appreciate that. I also know as a former business owner, he's covering travel costs, insurances, taxes, etc. with that rate. I will be using him for more projects as my own budget permits.

So impressed! Kris came out on a Saturday afternoon and spent 4 hours trying to figure out my drain…read moreproblem . He was not giving up. My drains are now clear. Ultimately there is more that is needed so he will be back again but I was very impressed with his professional attitude and work ethic! I am glad I found a reasonably priced plumber!

The well water in my house started smelling like sewer. Kris said the smell is from minerals. He…read morewent into the crawl space and discovered the pressure tank that takes the water from the well into the house was gushing out water. I had no idea how long that was happening. I am elderly and can't get down under the house to keep an eye on things down there. I asked if he could put a sensor on the replacement tank that would alert me when there was a problem. He came up with a MUCH BETTER idea! He put the new tank in a closet up here in the house so I can monitor and turn off the water supply any time I need. I will also be able to change the sediment filter and UV light bulb. And I can purchase those supplies from Kris so I don't have to go out to the store to get them. All the sediment that was stirred up by the constant water flow also affected my hot water heater. Kris and his assistant replaced that too. They both are so knowledgeable, hard working and great problem solvers. I now have peace of mind that I don't have to worry about what's going on under the house. Thank you Kris! Leslie T.

We had a badly clogged kitchen sink. Shane & Noah came EARLY for our appointment, found the…read moreproblem instantly, and were out the door in very short order. They were pleasant & polite & have great sense of humor. We've used Mann Plumbing for 15 years and highly recommend them!

I found they over charge you on parts and labor. They don't keep you informed of the status of your…read moreproject. When they do get your parts they do not notify you they are in. They will send a supposed technician but don't know what he is looking at. You end up buying expensive parts that were not needed. Everything that was to be done isn't. They are very prompt at getting the bill to you. They will put ruts in your yard 50 feet from the work area.

My Problem: Last Thursday, I spent $100 to find out my 10…read moreyear old Trane compressor fried. The starting repair costs would be almost $4,000, however my usual HVAC company said the whole thing needed replacing. AWESOME! Just what I wanted to hear when we're expecting a foot of snow. Even better, he said Trane didn't make a model anymore that would fit in the existing closet. Solution: My Dad just had his entire system and duct work replaced about a month ago by Larry & Sons and they did a great job. So he told me to call them and see what a new system would run. Moe, the Sales Rep, came out that afternoon. He said he could fit a new system with the base models and the high efficiency ones. After going through the house, seeing what I had, didn't like currently, and what I wanted to have, we decided on one of the high-efficiency models, and got a final price worked out. Moe said they'd be here at 8:30AM on Wednesday. Problem Solved: Wednesday, right after we got a foot of snow, they showed up at 8:30AM (exactly) and went to work. They even brought in several heaters for me. These guys went above and beyond in every aspect of their work. They managed to do what Trane said wasn't possible. That evening, the foreman came up and told me they would have to come back and finish up the next day. They made sure we had plenty of heaters and cleaned up after themselves. Considering they'd been installing an all new system, in the freezing cold, and trudging through a ton of snow, you couldn't tell they'd been there. The next day they showed up again at 8:30AM promptly to finish. When they finished, they walked me through the house to make sure I was completely satisfied with each segment. They'd taken away all my old stuff. They'd dug my old cement pad out, where the outside fan sat, and built a new beautiful pad with about a foot of edging all the way around, surrounded by thick wood border. Next he showed me where they had installed some of the pipes and wires along the side of the house. It was well placed, and they even put a casing over the whole length that matched my vinyl siding. Then he showed me the closet where the main unit is. I couldn't believe my eyes. They'd removed all of Trane's equipment and connecting ducting. It looked like a laser had just gutted it and everything was new. He showed me how to change the filter, and where there was a light that kills anything that makes it through the filter. He showed me the return vents they enlarged upstairs to move the air better. Then he programmed the new LED thermostat, while showing me what he was doing so I could change it if I ever wanted. He turned the new system on and it was blowing nice and strong air; you could barely feel it before. The outside unit was just humming quietly. The past four days have been an amazing difference. The fan automatically adjusts how much air to push. It's even learning how long it takes for the temperature to change so when it comes to a time it's supposed to change (like being warmer in the morning), it actually starts the change gradually so it uses less power, and less noise. I'm sorry for such a long review, but I've never felt that just "It's great!" gives me any useful information. Larry & Sons did a fabulous job for my family. They put down floor protectors and wore booties over their boots, so when they were done, my house looks the same... plus a lot of well installed equipment.

I was disappointed with the lack of transparency regarding pricing. When I initially called, I was…read moretold the consultation fee would be $50, and that if we had multiple issues within the same category, we would only be charged one consultation fee rather than separate fees for each concern. We specifically called because our electric water heater had clearly caught fire. We even had photos showing the damage, so we weren't looking for someone to diagnose that it had burned up--we needed help with replacement and recommendations for the underlying tank issues. Instead, we were charged for a plumbing diagnostic, a water heater diagnostic, and a water sampling test, bringing the total to $150--three times what we were originally told. At no point before the technician performed these services were these additional charges explained or approved. I understand that diagnostic testing and water analysis have value, but customers deserve to know the costs upfront so they can make an informed decision. Clear communication and transparency about pricing would have made this a much better experience.