Damaged all the buttons on my suit and jacket, and did not care at all saying it is my responsibility. The wedding was the next day so no solution. They did not care to help find a solution in the evening or even give a refund so i could have it done somewhere else. It s incompetence. They should have mentioned that those buttons were more fragile and that they do not recommend doing the dry clean. And it show a big lack of customer care and will to give a good service read more