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    Henderson Association Management

    1.8 (8 reviews)
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    Services - Henderson Association Management

    Homeowner association

    Property management

    Buyer's agent

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    Invitation Homes

    Invitation Homes

    (303 reviews)

    My review to express my disappointment regarding the condition of the home I recently rented…read morethrough Invitation Homes at Olive Coast Street, Charlotte, North Carolina. During the onboarding and move-in inspection process, several items were identified that required repair or attention. Although my lease began in April and rent was paid for that month, I did not move into the property until May. Given that the property was vacant during that time, I reasonably expected that the identified issues would have been addressed before my move-in date. Unfortunately, when I moved into the home, many of the outstanding items had not been completed. As a result, I was required to take time away from work shortly after moving in to accommodate maintenance visits and repairs that could have been completed before occupancy. As a tenant, I believe it is reasonable to expect that a home is move-in ready at the start of the tenancy, particularly when concerns have already been documented and there was ample time to address them before occupancy. The inconvenience of coordinating repairs after moving in, combined with the need to miss work, has been frustrating and disruptive. I paid rent beginning in April, and I believe the property should have been inspected and prepared for occupancy before my move-in date. Instead, I was left dealing with issues that had already been identified, causing unnecessary inconvenience during what should have been a smooth transition into my new home. I respectfully request that Invitation Homes review this matter and consider an appropriate accommodation for the inconvenience and time I lost from work while facilitating repairs. I would appreciate a prompt response outlining how these concerns will be addressed. Thank you for your attention to this matter. I look forward to your response. Sincerely, Cheryl Ann Snyder-Samuel Charlotte, NC

    My repairs were done very quickly and at a great time. The technician was also great!!read more

    CSI Property Management

    CSI Property Management

    (14 reviews)

    We are new to condo living, and have found the staff at our Admirals quarters group to be very…read morehelpful and attentive any time we have a question or concern

    This company has had a long line of jokers that have been placed on our property to "manage it"…read more They are stuck in the 1980s in some cases but trying to be in the future in others. Here's why they suck. Their owner is not really a full-time owner. This is an investment business for them. He's a lawyer who has a side hustle and wanted to make a jobs program for people. Which is great, except when I don't get the service that I pay for with my condo fees. We have had a WhatsApp group for people to communicate for 5 years and not once have either of the property manager or their other folks actually hopped on to see what's going on. Then they have implemented two different payment platforms and two different portals during the time in addition to the perfectly good BuildingLink system we had. Just like every other property management company. They don't want to do what we have, they want to standardize because they think in their less than infinite ineptitude ( meaning have a tiny tiny amount of aptitude that I'm giving them credit for), they are all technologists if they just buy some tech. So now we have a useless AI that does nothing. Nothing happens. It talks back over text and says "You're right" "Fair," but doesn't actually do anything. So I have to text, email, and call people. Why the heck are we paying for a system that doesn't work, and why aren't they just on the whatsapp community to engage with everyone. Also, they threaten people with collection notices and going to court for assessments that were piss poorly communicated . Instead of communicating regularly, they waited until the last minute to browbeat people with threats. I called them out. You can't tell people one month before bills due that they are going to be taken to collection. Bad practices. Bad management. Reflects... bad people. Fear: They can't be held accountable in a forum where they can make mistakes. They can control their inpetitude in board meetings, where 2 people show up, but cannot be infront of 100 on a whatsapp channel.

    Henderson Association Management - realestatesvcs - Updated July 2026

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