Amazing selection of watches and a very knowledgeable staff. Ethan spent a lot of time showing me…read morewatches and knew everything about each one of them. I will be coming back soon!

Had a old watch that need service They sent it out and it perfect. Great team that always…read moreappreciate my business. They're friendly and professional. I am ways happy to support local and small businesses.

We have gone here a few times for watch repairs and it's been great each time. Fast service, fair…read moreprices, and good work done. The guy working is always friendly and helpful as well. Definitely worth coming here if you're looking to get some repairs!

Quick and efficient service at very reasonable prices. Will be returning with my smartwatch next to…read moreget a larger band.

Beautiful jewelry store with gorgeous pieces and friendly staff who greeted me quickly and allowed…read moreme space to browse until I had questions (which is super nice). I saw several brands I love including Marco Bichigo, Roberto Coin, Gucci, etc.

Fine selection of jewelry in downtown Annapolis. Beautiful store and great location…read more I bought a nice male bracelet here. Nicely wrapped too.

Came to get my engagement ring sized. I was told the process will take two weeks…read more The staff was professional and friendly. My only concern is the store is right next to the play area in the mall and kids were screaming at the top of their lungs . I don't have mom ears. I need to find a ring for my fiancé and I couldn't concentrate. It's not their fault. The four stars is for the professionalism

i was there at gold & diamond at marley station mall an i bought a 1.00ct soliter lab grown diamond…read morering at only 2100$ the prices was good and sale staf very profesional ... it was a good experience.,

This is where babe got my engagement ring, and we have since been back to get bands. We're still…read morewaiting on his band because it has to be custom-made. But we should be going to pick up mine today actually. He said when he went the lady he spoke with was nice and helped him find exactly what he was looking for as he described it. She gave him a special piece in case the ring was too big for my finger which came in handy during our vacation proposal in New Zealand. Since being back we interacted with another member of the team and she is absolutely darling! I'll have to get her name and update the review. She just always has a smile and is full of positivity and life every time we go in making our time there just so fun filled and exciting! The value and quality of the jewelry is absolutely amazing. I am enamored with my engagement ring and I think my fiancé did a superb job!

Staff at Bowie Town Center are very professional and pleasant. It was a joy shopping there for a…read morebracelet for my daughter's birthday.

One of the best experiences I've EVER had jewelry shopping, start to finish…read more My girlfriend and I had scheduled an engagement ring appointment for the Sunday before Christmas, as you can imagine this is a hectic time for retail stores and just life in general. When I tell you, Brilliant Earth and Zoe knocked me off my feet, I am not exaggerating. This experience from start to finish was exceptional. Zoe was EXTREMELY knowledgeable, professional, friendly, kind, and so much more. She made this experience absolutely amazing for us. Before our appointment, she reached out to touch base about our interests and likes / dislikes. Upon arrival, she was able to point out and show us all the pieces that aligned with our interests. She did show us other pieces as well, just to make sure we were given all of the options and we were able to mark those items off our lists. Any question we had, she had the answers. She did not make us feel dumb when asking even what may have seemed like a small, or silly question. She walked us through all of the steps and made sure to touch base on all of the aspects of the engagement ring buying process, some topics we didn't even think to touch base on before she brought them up. Zoe was extremely patient and so helpful during our appointment. She made sure we felt understood and heard, she prioritized our wants and needs. We were most interested in lab created diamonds for both of our rings, something in solitaire settings, and later on, more intricate wedding bands. She took her time when going through options with the 4 C's and again, answered any and all questions we had with confidence and clarity. Even after our appointment, I had a few follow up questions and needed help clarifying a few things and details, to no surprise, Zoe responded in a timely manner and was just as thorough and helpful through email, as she was in person. I am still so blown away and so impressed with her professionalism and true care and concern for us and our happiness during this appointment. She truly loves her job and takes pride in what she does. Zoe, thank you SO much for the best experience possible. Highly recommend Brilliant Earth for all of your engagement / wedding needs. Even if you're in the market for just some jewelry. Please ask for Zoe! You will NOT be disappointed. I will never recommend anywhere else again!! A++++ 5 star

I had the pleasure of working with Zoe this morning. I had my heart set on a gold round bezel lab…read moregrown diamond as I think they are so elegant. None of the shops I visited have had this style to try on and I felt I was settling for something close to what I wanted. This morning I found my dream ring including a wedding band and it was all thanks to Zoe. She explained the 4 C's to me as well and we found some amazing options. I can't wait to visit again with my boyfriend and get this engagement started!!

Dani was very patient and talked my 14 year old through her second piercing on each ear. Dani was…read morevery aware of things that make folks nervous and offered simple adjustments like not facing the mirror for the actual piercing. We were very happy with the service and the offering of products.

An incredibly disappointing and uncomfortable experience…read more From the moment we arrived for my 1.5-year-old daughter's ear-piercing appointment, I had a feeling it was not going to go well. We arrived 10 minutes early, as instructed, and waited outside while the employee was visibly inside but had not yet opened the door. Her name is Samm. Rather than acknowledging us, Samm looked out and glared at me. When the door finally opened and I walked in for our 10am appointment, there was no greeting, no "good morning," and certainly no attempt to make a mother bringing in a very young child feel welcome. Samm simply looked at me, looked back down at her computer, and said, "Are you the 10 AM?" Unfortunately, that set the tone for the entire appointment. I asked whether tandem piercing was an option and was told that her coworkers had called out and that it was "going to be a long day" for her. Samm then asked my daughter's age, and when I told her she was 1.5, she proceeded to explain why this is one of the most difficult ages to pierce. I understand completely that toddlers move. What I did not understand was why the person entrusted with piercing a toddler seemed intent on repeatedly emphasizing how difficult and undesirable the appointment was going to be. The overwhelming impression was that she was unhappy to be at work that day and did not want to perform this piercing. Once she began cleaning and marking my daughter's ears, my daughter became upset. She is generally a very even-tempered, easygoing child, and of course I expected some tears during an ear piercing. What I did not expect was an environment that felt tense and uncomfortable before a piercing had even occurred. There was no sense of warmth, confidence, efficiency, or experience in working with a nervous toddler. The preparation also felt unnecessarily drawn out. We were doing everything we could to keep my daughter calm and distracted, and I was repeatedly able to settle her, but instead of moving efficiently during those windows, the process continued to drag on while we heard more commentary about why this age is difficult. Eventually, when it came time to restrain her for the piercing, my daughter continued pulling away. At that point I stopped the appointment. I said that we should reschedule because the process was becoming traumatic and that I did not feel things were moving quickly enough to make this successful. I then specifically asked whether there was someone else who was more comfortable piercing young children or whether we could schedule a tandem appointment. Samm informed me that she is was "the most senior nurse here". If that is the case, I am genuinely appalled by Rowan's standard for staffing these appointments. I chose Rowan specifically because its entire model is marketed around ear piercing performed by nurses in a safe, professional, child-friendly environment. For a company built around that premise, I expected someone who was confident and experienced with young children, understood that efficiency matters when working with a toddler, and--at an absolute minimum--could provide basic warmth and professionalism. Instead, we left without my daughter's ears pierced after an unnecessarily stressful experience with someone who appeared uncomfortable performing the service in the first place. I am extremely glad I trusted my instincts and stopped the appointment rather than forcing my daughter through an experience that did not feel right. I would not return to this location, and I would strongly caution other parents considering bringing a toddler here.

7/26/2026 This was quite the experience, first I wasn't…read moreexpecting a business park with lots of parking. The front door is usually unlocked on weekdays but if you do so happen to come on a weekend like we did just give a call and Jasmine will be right down. I went with my sister to get matching pieces and the selection was incredible to say the least. Plenty of charms and bracelet choices we were looking for awhile. Jasmine took her time adjusting to our liking with skill and grace. Price was typical of what you would pay. We might just add this into our routine because I definitely want more! The loyalty card and card wipe was a sweet touch.

This experience was wonderful. The office was set up nicely and had beautiful aesthetics. Jasmine…read moreis very knowledgeable about the different jewelry chain options and the durability of the chains. Her prices are very reasonable (she even accepts Afterpay). I loved her promptness and attention to detail. This was a totally PAIN FREE experience that only takes a few minutes. If you're thinking about getting permanent...DO IT! You'll love your results.