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    Helm's Inn

    4.5 (39 reviews)
    ModerateHotels
    Open • 7:00 am - 11:00 pm

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    Jim B.

    To be honest, when we pulled up to the hotel, I thought "Holy hell...what have I booked". It looks like one of those tacky motel/hotel you see in Miami. However, once you open your door...you think..."why aren't other hotels like this?". The room we got (104) was huge and refurbished in modern colours and comforts. It's like a mini condo....living room, full size kitchen, big bathroom, huge bedroom. They've thought of everything....even down to a portable fan if you need it. Bathroom amenities are above average. The male working the desk when we arrived was friendly and efficient...explained the hotels layout (it's 3 separate buildings) and where to park. I may never leave its so comfortable here.

    Jody B.

    Stop. Stop scrolling. Stop skimming reviews. Phone this place immediately and keep your fingers crossed that they have a spot, because folks - this best kept secret is out and this "used to be able to stroll in the day of" place is now in high demand. I know it's a bit ridiculous to be updating a review a mere two months after the first, but they've switched into high season and I like them a lot: two reasons why they are worth another 15 minutes of my time. I had the pleasure of bunking out here this past weekend. They were booked solid, so I ended up switching rooms every night. They kept apologizing profusely about the switch-a-roos; I thought, "Yes! Full Yelp investigation in one weekend!" So i've now been in five different rooms here, three different buildings and eight different parking spots. I still have one very big heart on for this little haunt. The rates have gone up - a room will set you back $110-$130 during high season, which is still a steal compared to the spots around it. All five rooms i've been in have been clean, HUGE and yes, there's a kitchen in each. They are basic but two of the rooms I stayed in this past weekend were bigger then my apartment back home. Not to mention, most come with a pull out which means up to SIX human adults could comfortably fit in the room that I paid $120 to stay in.... I shall allow you to do that math. The coffee is decent, the folks are lovely, the location is awesome and you might catch a card game in the lobby. I'm still smitten. But you didn't get this far did you? Because you listened to me in the first paragraph and have already called to reserve right? Yeah. High five to you.

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    13 years ago

    Great location, clean, and warm, welcoming staff. Very good value for the money ($100/night)

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    9 years ago

    Great little hotel in downtown. Completely Updated in the rooms. Friendly staff; Josh went above and beyond to make things great!

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    12 years ago

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    13 years ago

    Nifty place. Very close to what you want. Large, very clean rooms with great kitchens. Super reasonable prices. Quiet.

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    Helm's Inn Reviews in Other Languages

    Review Highlights - Helm's Inn

    “Super location, a five minute walk to the Inner Harbor, less than that to the Royal BC Museum and Beacon Hill Park.”

    Mentioned in 5 reviews

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    Fairmont Empress - Fairmont Empress

    Fairmont Empress

    (507 reviews)

    $$$

    I first stayed at this stately hotel many years ago, when my youngest kid was a baby (so....24-25…read moreyears ago. Wow!). I remember having to order a crib for our hotel room, and how accommodating the staff were at that time. Our family had a wonderful stay here, so long ago. And since then, whenever I've visited Victoria, it's been impossible NOT to pass this gorgeous hotel by, as it sits on a huge chunk of prime real estate, on Government Street, overlooking the inner harbor and across the street (kitty corner) from the majestic Parliament Building. And the hotel itself is quite majestic, reminiscent of a castle, really. I think it is one of the most famous and most beautiful hotels in all of Canada. The hotel is known for its high tea service on the weekends, and for its posh hospitality and service. Of course, one must expect to pay top dollar for all this, plus this prime location, but to many, it is worth it. I recently returned to this hotel for a wedding and boy, I was impressed. The ceremony was held on the south lawn and it was gorgeous. What a fabulous venue, with a view of the harbor and the Parliament Building, with all the flowers and chairs on the impeccable green grass, surrounded by all the well-kept bushes and trees, with the stunning hotel as our backdrop. After we were all ushered through the gorgeous main floor and by the stunning lobby to a ballroom for cocktails and dinner. The room was large enough to accommodate all the tables for us diners as well as a large dance floor, plus room for the live musicians and the dj too. Yet despite the open and spacious configuration of the space, it felt intimate, thanks to the lighting and lay-out of tables. And the hotel staff were unbelievable. Seriously, if you plan on hosting an important and/or formal event in Victoria, you should definitely consider this venue. There is not one aspect of the event or evening I could find fault with. I thought the washrooms were beautiful. I loved the high end shops on the main floor (bummer that they were closed when I was there. I would have loved to check out some of the kick-ass purses and clutches on display in the windows). I loved the hotel lobby with the stunning organic mesh art installation suspended from the ceiling. I loved the genteel wood-paneled, gentlemen's club-like lounge....I really loved it all.

    Didn't stay at the hotel, but paid a visit to the hotel lounge. Beautiful view, historic building…read moreand excellent service (the host went above and beyond to make sure we got the seating we liked in order to watch a sports game. Thank you for the accommodation.!) Two complaints 1) lounge was understaffed. Between services. there were not enough cleaning, and the couch and the table were greasy and dirty. 2) I didn't enjoy the cocktails. Didn't like the gin & yuzu cocktail (too strong and lacked flavor) or the leechy cocktail (too sweet and heavily syrupy). It was a pity that I tried two out of five signature cocktails, and wasn't happy with any of them and they were pricey.

    Abigail's Hotel - Dining room

    Abigail's Hotel

    (80 reviews)

    $$$

    We had a great 3 night stay and do recommend Abigail's. Our stay was quiet, peaceful and…read moreenjoyable. Room 301B was very comfortable, roomy and well appointed. The breakfasts provided are not to be missed. The breakfast menu had something for everybody, and the quality of the food and service was outstanding. Even the afternoon appetizer was really good. The service at Abigail's is one of the main reasons we liked it, with the staff seeming willing to do just about anything to accommodate. Not a hotel for kids and pets, but if you like classy and old school, Abigail's is the place.

    Abigail's Hotel is just so nice! Their extraordinary hospitality began with a phone call we made a…read morefew months before our trip (which was answered by a real and knowledgeable person). I wanted to gut-check our plan to take the ferry from Seattle, use Uber to get to their hotel (and could we please leave our luggage up front since we'd arrive before check in? - to which the answer was, "of course you can!"), and then use Uber all around town. The very pleasant woman I spoke with (those months before arriving) assured me that our plan should work splendidly, and they looked forward to having us. Upon arrival, we were greeted by two of the nicest front desk people, who took our luggage for storage, then found our room had indeed been cleaned as early as possible and was in fact ready for us for early check in immediately! The property itself is reminiscent of a period of taste and attention to detail that seldom exists any more. Our room was beautiful: spacious, with two separate bathroom sinks and a separate jetted tub and walk-in shower, plus a small sitting area and plenty of space! So nicely appointed with everything in its place, and everything working. The entire lobby and library/lounge area was also beautifully appointed, and so homey and inviting. And breakfast - included with the room - was elaborate and scrumptious. Each day features both sweet and savory options; for example, pancakes, or eggs and bacon. My wife and I got one of each and shared them. It was all delectable. And each day's menu, specially prepared and printed for that day, includes a weather forecast for the day - even with temperatures in both Celsius and Fahrenheit! We had such a wonderful stay that we hated to leave. We'd look forward to visiting Victoria again and would definitely choose Abigail's hotel again!!

    Magnolia Hotel & Spa

    Magnolia Hotel & Spa

    (123 reviews)

    $$$

    I stayed one night at the Magnolia. My first ever stay at any Magnolia. I thoroughly enjoyed it. It…read morewas actually better than a similar star hotel I stayed at recently. This Magnolia is conveniently located within a very short walking distance to Victoria Harbor. It's also within walking distance to many tourist attractions, shops and restaurants. My room was very cozy. Loved using the Nespresso coffee maker. They make a great cup of coffee. I slept so well too. Nothing like sleeping on a bed at this quality or star hotel. Overall, I felt it was worth the money. They also allowed me to drop my bags at the coat check room for an hour until I had to check in for my seaplane ride back to Vancouver Harbor. I plan on returning to Victoria and will strongly consider staying at this hotel again.

    My partner and I had a wonderful stay at the Magnolia Hotel & Spa during our recent Victoria…read moregetaway. While The Fairmont Empress might be more well-known, our research told us that a hotel of its size and age would likely mean smaller, less updated rooms and maintenance challenges. The Magnolia proved to be the perfect choice. The Magnolia exceeded our expectations! During our two-night mid-week stay, every interaction was seamless -- from the efficient valet service and smooth check-in process to attentive housekeeping and hassle-free checkout. Rather than dining at The Courtney Room restaurant, we took advantage of Victoria's fantastic walkable dining scene. Our only minor comfort issue was the room temperature -- even with the AC running, we found ourselves opening the windows as wide as they would go for that lovely coastal breeze. Fair warning though: the harbor seagulls are incredibly chatty and apparently never sleep! LOL One small disappointment: our car was returned from the valet absolutely covered in bird droppings -- quite a lot! While I understand the hotel can't control wildlife, it was surprising to receive our vehicle in such a different condition than we'd left it. Would we return to the Magnolia Hotel & Spa? Absolutely! It's the perfect balance of intimate boutique charm while keeping you right in the heart of everything Victoria has to offer.

    Delta Hotels Victoria Ocean Pointe Resort

    Delta Hotels Victoria Ocean Pointe Resort

    (66 reviews)

    $$$

    The Delta is a a terrific hotel located at the Victoria Harbor. As we were arriving, my daughter…read morementioned "that place looks like a castle!" I responded by saying that place is our hotel. We made reservations for 2 nights. We didn't stay for 2 nights as my wife had a serious trip and fall accident in downtown Victoria. My wife and I spent more time at the Royal Jubilee Hospital than she did at the hotel. I only got to sleep 3 hours in the hotel after my wife sent me to the hotel to get some sleep knowing that we needed to get back to the USA as soon as possible. Our room was nice. We used our Nightly Upgrade Awards and were given a fantastic room with a view of the harbor. We were excited to stay here, until the accident. It would've been nice if they had gave us back one of the Nightly Upgrade Rewards that we used but, I didn't think about it at the time of our departure. Service was great. They were very understanding of our situation, knowing that my wife was in the hospital for that first night. The manager gave me a sandwich knowing that I didn't have time to get anything to eat. After talking with him, they allowed me to check out a day early. I was able to go their executive lounge. They provide breakfast and and evening appetizers. Soda and water are always available. It was not the hotel visit that I envisioned. My daughter spent more time here as I gave her the keys to the car so she could stay at the hotel instead of the hospital. They were very helpful and understanding. Even though it was a short visit, my wife is already planning on going back.

    Major points for this location's SIX EV chargers, close proximity to major scenic spots, and…read morebeautiful walking areas. We visited on July 4th weekend, which I would assume is one of the most busiest weekends. Despite the holiday weekend, this hotel provided the best EV charging situation I've ever experienced - there was always at least one available charger in the downstairs garage and there's two available for use outside in the valet area. I loved this hotel's outdoor walking space - beautiful harbor views with lovely landscaping and pathways of varying heights, tons of pedestrian and dog walking traffic. We brought our dog - the designated pet rooms have vinyl flooring. There's pet rooms on different floors, but we unfortunately got the ground floor level, which feels slightly shabbier as you're walking through the hallways (it smells faintly like a restaurant's dishwashing area). My only other gripe is there's three elevators and they run pretty inefficiently but stairs to the lower level (gym, pool, and garage access) were not easily found.

    Helm's Inn - hotels - Updated October 2026

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