1. Hotel Grand Pacific

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Victoria, BC

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Hotel Grand Pacific

4.0 (167 reviews)
PriceyHotels
Open • 6:00 am - 5:30 AM (Next day)

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Balcony view.
Jesse G.

Really nice experience at this hotel. Amazing location - directly across the street from the Clipper. Really nice staff - they were able to check us in earlier than we thought and went out of their way to be discreet about a surprise wine and chocolates plate I bought for our anniversary. Lovely view - every room has a balcony and ours had a peekaboo view of the water. And we had the best night's sleep I think I have ever had in a hotel bed. The hotel is a bit older and more dated than some other hotels around, but it's got character and fun quirks. I would definitely stay again.

Iris M.

Stayed over the BC day long weekend. My sisters and I took up 3 suites on the 7th and 8th floors. One suite had a big balcony with incredible views of the Empress hotel, Harbour and parliament building. The other suites were right on top of each other and had views of the fireworks. Definitely recommend harbor view room for a place as picturesque as Victoria. Love love love that they accept fur babies here. However, our room wasn't supplied with the doggo food/bowl/bed as noted on their website. Didn't bother to ask as we brought our own food and they slept on the bed anyway. The underground parking is quite tight. Beautifully located next to the parliament building. Enjoyed the pool and hot tub. The shower head was terrible.. was shooting water in every direction all at once. The shower gel and shampoos smelled divine. Service was good. Enjoyed our stay and would stay again.

Steamship terminal
Paul R.

Located right beside James bay, the views are beautiful. Does get a little noisy with the emergency vehicles, but easily ignored. Pool and spa were closed when we visited, but a newly renovated restaurant is gorgeous. Hotel offers EV parking and is within walking distance of many popular restaurants and entertainment spots as well as sight seeing destinations. Friendly and helpful staff made our stay enjoyable and easy while a beautifully kept and maintained hotel made it so comfortable.

My "harbour view" from the main window.
Jeremy C.

Very disappointment in my experience with the hotel, its staff and the website description versus what I actually received.  Photos attached are from the room.   let's start with what the website tells you and reality.  We booked the Signature Harbour View King Suit.  Which states "Step Out Onto Your Private Balcony To Take In A Gorgeous View Of Boats And Floatplanes In The Harbour."  Our balcony overlooked the backside of the fountain.  Which to me looked like I was looking at the backside of a trash can area of the hotel.  So we didn't use the balcony which was what I was most excited about.  Sitting out having coffee in the morning and looking out at the harbour and at night with a glass of wine.  And a harbour view suit should not be on the 3rd floor when you hardly see the harbour and is so close to the restaurant patio that you don't have any privacy when opening you curtains.  It says 3rd floor but felt like 2nd floor.  Now the inside of the room.  The bathroom is not what's pictured on the website.  The website layout is completely different and more functional.  You can reach the towel from the shower in the photo but in reality it's on the opposite wall and can't be reached from the shower.   The shower grout was disgustingly dirty and moldy looking.  The sides of the shower/bathtub are very high.  I'm 6' and the sides went up to my knee.  I'm 45 and had a hard time getting in and out.  So this would not go well for kids, the elderly or anyone with a disability.  The towels, I didn't even want to use them.  They were so worn and crusty.  I expected soft plush towels and that wasn't the case.   Same with the bathrobes, the website mentions the bathrobes are plush and they are not even close to plush or soft.  The website also mentions slippers which I always use in hotels, and there were no slippers.   The layout of the room in some areas didn't make sense.  There's a lounge chair in the bedroom that prevents you from opening all the drawers of the dresser on one side.  And it's a couch chair so it's not that easy to move out of the way.   There was no trash can near the coffee station which is where you would want to use it.  No complimentary water bottles each day like I would expect even from a hotel half the price.  There is a fridge but no mini bar.  I've never been anywhere that doesn't have a mini bar.  Maybe it's a Canada thing but I've traveled to many other countries and they've all had mini bars.  You can hear your neighbors.  The walls must be pretty thin. We could hear people talking and kids yelling in the room next to us the entire time.  Not relaxing.   I went to Fathom one night to grab a couple desserts to bring up to the room.  The room service menu didn't include half the desserts on the menu so I grabbed them to go.  The gentleman at the host stand looked at me like I was an alien.  Repeatedly asked me if I was ok walking the plates myself to the room.  I mean that's what taking something to go is like.  After that I tried speaking to him twice, once thanking you him and he literally ignored me and didn't say anything back to me.  He wouldn't even look at me.  He turned his back to me.  It was horrifyingly rude.  When you walk in and out of the hotel throughout the day, none of the staff says high. They make eye contact and 80% of the time don't even smile.  This was for a milestone birthday and I was so embarrassed.  You pay this much per night for a room you expect high quality.  You see pictures and read descriptions for the room and expect your room to be that way.  Your hotel and room choice is based on these things. I regret not booking at the Empress like many, many friends had suggested I do.  Now I'm out hundreds of dollars for a hotel that was more like a 3 star hotel.  A hotel that falsely advertised the room I would get.  A 50th birthday celebration that included conversations about how awful the hotel was which was again, embarrassing and shouldn't be a topic when you're trying to celebrate a milestone birthday.  I suggest you think twice before booking this hotel.  The only positive is that it's in a decent location to everything and the people of Victoria were so nice everywhere else.

King suite

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Reviews are generally positive. Many highlight the convenient location, friendly and helpful staff, and comfortable rooms. The pool and sauna are also appreciated.

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2 months ago

Great location with lovely pool and sauna facilities. The onsite restaurant was good and the beds comfy. Really enjoyed our stay here.

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Page 1 of 5

Review Highlights - Hotel Grand Pacific

“stayed there as part of a vacation package from seattle on the victoria clipper.”

Mentioned in 8 reviews

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Fairmont Empress - Fairmont Empress

Fairmont Empress

(512 reviews)

$$$

It's a great location right in the heart of downtown Victoria and if you like historical buildings…read morethen this is a beautiful place to stay. The standard rooms are on the small side and have been renovated so they are bright and clean. However our headboard had a big hole in it right where your head would rest if you're sitting up to watch tv and there was some hair on the floor which made me question the cleanliness of the room. The usb charging outlet on the desk wasn't working but a plug in adaptor was fine. Service is great, staff are all very friendly and helpful. I think for the price it's a bit steep and there needs to be better attention to detail like fixing/replacing worn or damaged headboards and clean bathroom floors are a must! The elevators are also pretty worn as are the carpets in common areas. The public spaces like the lounges are beautiful and I'm happy to see the original mouldings and furniture still in place.

I first stayed at this stately hotel many years ago, when my youngest kid was a baby (so....24-25…read moreyears ago. Wow!). I remember having to order a crib for our hotel room, and how accommodating the staff were at that time. Our family had a wonderful stay here, so long ago. And since then, whenever I've visited Victoria, it's been impossible NOT to pass this gorgeous hotel by, as it sits on a huge chunk of prime real estate, on Government Street, overlooking the inner harbor and across the street (kitty corner) from the majestic Parliament Building. And the hotel itself is quite majestic, reminiscent of a castle, really. I think it is one of the most famous and most beautiful hotels in all of Canada. The hotel is known for its high tea service on the weekends, and for its posh hospitality and service. Of course, one must expect to pay top dollar for all this, plus this prime location, but to many, it is worth it. I recently returned to this hotel for a wedding and boy, I was impressed. The ceremony was held on the south lawn and it was gorgeous. What a fabulous venue, with a view of the harbor and the Parliament Building, with all the flowers and chairs on the impeccable green grass, surrounded by all the well-kept bushes and trees, with the stunning hotel as our backdrop. After we were all ushered through the gorgeous main floor and by the stunning lobby to a ballroom for cocktails and dinner. The room was large enough to accommodate all the tables for us diners as well as a large dance floor, plus room for the live musicians and the dj too. Yet despite the open and spacious configuration of the space, it felt intimate, thanks to the lighting and lay-out of tables. And the hotel staff were unbelievable. Seriously, if you plan on hosting an important and/or formal event in Victoria, you should definitely consider this venue. There is not one aspect of the event or evening I could find fault with. I thought the washrooms were beautiful. I loved the high end shops on the main floor (bummer that they were closed when I was there. I would have loved to check out some of the kick-ass purses and clutches on display in the windows). I loved the hotel lobby with the stunning organic mesh art installation suspended from the ceiling. I loved the genteel wood-paneled, gentlemen's club-like lounge....I really loved it all.

Abigail's Hotel - Dining room

Abigail's Hotel

(80 reviews)

$$$

We had a great 3 night stay and do recommend Abigail's. Our stay was quiet, peaceful and…read moreenjoyable. Room 301B was very comfortable, roomy and well appointed. The breakfasts provided are not to be missed. The breakfast menu had something for everybody, and the quality of the food and service was outstanding. Even the afternoon appetizer was really good. The service at Abigail's is one of the main reasons we liked it, with the staff seeming willing to do just about anything to accommodate. Not a hotel for kids and pets, but if you like classy and old school, Abigail's is the place.

Abigail's Hotel is just so nice! Their extraordinary hospitality began with a phone call we made a…read morefew months before our trip (which was answered by a real and knowledgeable person). I wanted to gut-check our plan to take the ferry from Seattle, use Uber to get to their hotel (and could we please leave our luggage up front since we'd arrive before check in? - to which the answer was, "of course you can!"), and then use Uber all around town. The very pleasant woman I spoke with (those months before arriving) assured me that our plan should work splendidly, and they looked forward to having us. Upon arrival, we were greeted by two of the nicest front desk people, who took our luggage for storage, then found our room had indeed been cleaned as early as possible and was in fact ready for us for early check in immediately! The property itself is reminiscent of a period of taste and attention to detail that seldom exists any more. Our room was beautiful: spacious, with two separate bathroom sinks and a separate jetted tub and walk-in shower, plus a small sitting area and plenty of space! So nicely appointed with everything in its place, and everything working. The entire lobby and library/lounge area was also beautifully appointed, and so homey and inviting. And breakfast - included with the room - was elaborate and scrumptious. Each day features both sweet and savory options; for example, pancakes, or eggs and bacon. My wife and I got one of each and shared them. It was all delectable. And each day's menu, specially prepared and printed for that day, includes a weather forecast for the day - even with temperatures in both Celsius and Fahrenheit! We had such a wonderful stay that we hated to leave. We'd look forward to visiting Victoria again and would definitely choose Abigail's hotel again!!

Delta Hotels Victoria Ocean Pointe Resort

Delta Hotels Victoria Ocean Pointe Resort

(66 reviews)

$$$

The Delta is a a terrific hotel located at the Victoria Harbor. As we were arriving, my daughter…read morementioned "that place looks like a castle!" I responded by saying that place is our hotel. We made reservations for 2 nights. We didn't stay for 2 nights as my wife had a serious trip and fall accident in downtown Victoria. My wife and I spent more time at the Royal Jubilee Hospital than she did at the hotel. I only got to sleep 3 hours in the hotel after my wife sent me to the hotel to get some sleep knowing that we needed to get back to the USA as soon as possible. Our room was nice. We used our Nightly Upgrade Awards and were given a fantastic room with a view of the harbor. We were excited to stay here, until the accident. It would've been nice if they had gave us back one of the Nightly Upgrade Rewards that we used but, I didn't think about it at the time of our departure. Service was great. They were very understanding of our situation, knowing that my wife was in the hospital for that first night. The manager gave me a sandwich knowing that I didn't have time to get anything to eat. After talking with him, they allowed me to check out a day early. I was able to go their executive lounge. They provide breakfast and and evening appetizers. Soda and water are always available. It was not the hotel visit that I envisioned. My daughter spent more time here as I gave her the keys to the car so she could stay at the hotel instead of the hospital. They were very helpful and understanding. Even though it was a short visit, my wife is already planning on going back.

Major points for this location's SIX EV chargers, close proximity to major scenic spots, and…read morebeautiful walking areas. We visited on July 4th weekend, which I would assume is one of the most busiest weekends. Despite the holiday weekend, this hotel provided the best EV charging situation I've ever experienced - there was always at least one available charger in the downstairs garage and there's two available for use outside in the valet area. I loved this hotel's outdoor walking space - beautiful harbor views with lovely landscaping and pathways of varying heights, tons of pedestrian and dog walking traffic. We brought our dog - the designated pet rooms have vinyl flooring. There's pet rooms on different floors, but we unfortunately got the ground floor level, which feels slightly shabbier as you're walking through the hallways (it smells faintly like a restaurant's dishwashing area). My only other gripe is there's three elevators and they run pretty inefficiently but stairs to the lower level (gym, pool, and garage access) were not easily found.

Hotel Grand Pacific - hotels - Updated October 2026

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