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    Helms and Son Grading & Excavating

    3.0 (2 reviews)
    Open 7:00 am - 5:00 pm

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    9 months ago

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    2 years ago

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    McCollum Trucking & Grading - River rock 7/8

    McCollum Trucking & Grading

    (3 reviews)

    What a great find here in Monroe. Knowledgeable, informative, and quick to deliver. During our…read morerestomod of our property, McCollum has delivered tons of stone, yards of mulch, and bales of pine straw. What I have enjoyed most is their willingness to answer questions and advise what might be a better solution. Cool. And competitively priced, too. McCollum has earned my business and I suggest they'll earn yours, too. Has my "Give 'em a Whirl" meter firing up the diesel to deliver some more. Buy here.

    Horrible customer service. I sent one of my dump trucks to McCollum trucking and grading to grab a…read moreload of red mortar sand. I called the office to place the order and make the payment. Spoke to Amanda, (very nice girl ) and told her my truck is there to get 15 yards of red mortar sand. She said ok no problem and charged my card for the sand. She told her loader man to load my truck with 15 yards of red mortar sand which is what I ordered and paid for. Once my driver delivered the load and dumped it out at the clients jobsite he sent me a picture of a successful drop as he does with all the loads he delivers. Upon closer inspection I noticed it was NOT RED MORTAR SAND, but red mulch instead. I call Amanda and ask her what I paid for? She responds: 15 yards of red mortar sand ". I tell her: well my truck just dumped out a load of red mulch. She responds and says: well I told my loader to load him with red mortar sand, idk what went wrong, let me transfer you to my boss man Ronald (the owner of the company). I asked him what we can do about this as his employee and loader man clearly cannot follow instructions nor does he know the difference between red mortar sand and red mulch. Keep in mind that the red mulch is double the price, and he can possibly loose a lot of money if his loader keeps loading trucks with material that is double of what customers pay for. Simply because his loaders don't follow instructions from the office and can load trucks with whatever they feel like even if it costs double the price!?!. Ronald proceeds to tell me that my driver, should know better with what he's getting loaded with, when in reality his loader should know better and load the correct material as the loader man does this everyday for a living. (My drivers do not get out of trucks for safety reason, especially around big loaders that would crush a human with anyone even noticing) COMPANY POLICY. The only way my driver knows what he's loaded with is after he or she dumps the loader out. Once again, for safety of my drivers. In conclusion, Ronald told me it's my problem and I'll have to be once again paying for a load of sand for the second time due to his employees incompetence. I told him I will be buying another load of sand, but not from him. You sir (Ronald) did not only loose out of a load of red mulch for the cost of red mortar sand, but you also lost a trucking company as a ongoing and future client due to your horrible customer service and untrained employees mistake. Little do you know that call was recorded where Amanda, and you admitted your loader made a mistake and I will be passing that on to my credit card company once I file fraud charges to get a refund. Do better next time. I Hope this review will help someone else from getting treated this way.

    Visions Landscape Supply and Design - Clear 90 from People's Choice Organics adds 90 different minerals and beneficial bacteria to al your landscape and turf areas.

    Visions Landscape Supply and Design

    (3 reviews)

    I got to work with Gary to get supplies for my DIY backyard patio, and had one of the best customer…read moreservice experiences I have ever had with a company. He was completely transparent about prices, benefits and drawbacks to different materials, and lead times for different materials. No trying to upsell me, just completely straight and to the point with every question I asked. He seemed to genuinely care more about me getting exactly the patio I wanted rather than trying to get as much money out of me as possible, even to the point of recommending a couple other vendors I could look at for certain materials (I ended up going with Visions for everything in the end). When it came time to purchase and get materials delivered, the process was very smooth and efficient, and everything was delivered on time. All materials were high quality and securely packaged. From start to finish, this was a very low-stress, straightforward, and enjoyable purchasing experience. Quite simply business conducted the way it should be. I will absolutely be going with Visions again for any future projects. Thanks, Gary!

    Visions always meet my every need. My mother in law introduced me to them in 2020 during the middle…read moreof Covid, when I picked up some compost for her. My first experience was paying for 3 yards of compost. Well my truck could only hold 2 1/2 cu yds without a tarp and after going back in to speak with the young lady at the table, she wrote on my receipt for me to be able to come back and get the remaining compost with no hassle. The compost was of great quality. And my mother in law was very impressed. The reason this was such a surprise to me because I live literally 5 minutes or less away from another company like this in Matthews. I thought they had the best prices until my MIL showed me the price sheet for Visions. Fast forward,now I drive 15+ mins to Visions to get my black mulch at about $35 a cu yd when I was previously paying $40ish cu yd for less quantity and quality. The mulch is nice and dark and it last a lot longer than the previous store I was getting it from. 2 weeks ago I was spreading mulch and ran out maybe a half of a yard short. While not having much time to get back to Visions(about an hour before the closed) i decided to go to the company right down the street from me. I walk in and ask the lady for 1/2 cu yd of black mulch. She informed me that they were out and for some reason no one in the area could get black died mulch in stock due to covid. Now this was funny as I literally just biut some some Visions a couple of hours prior. Needless to say, I waited until Monday and went back to get another yard. I would definitely recommend Visions as I have already to my neighbors.

    Helms and Son Grading & Excavating - masonry_concrete - Updated May 2026

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