Need a tech company? This is the one. Great response times and always fixes our issues…read more Understands how a business works and can get your office/network running smooth.

ITS Techs are Superhero's ! Highly recommend . After arriving home from a weekend visit to NYC we…read morediscovered that all photos somehow disappeared from camera card. It took ITS Tech less then 48 hrs to recover most of the images thus saving the day!

I have never used a computer repair service that offers pick up & delivery and who works out of…read moretheir home shop. I was a bit leery but like to support local businesses when I can. Glad I took the chance. Rick works on both PCs and Apple laptops. My Macbook Air had a virus which was beyond me. My Mac is an older model but I hoped to get another few years out of it. Rick picked up the laptop, was able to remove the virus, install a new browser (at my request), and do a tune-up. He also was able to add the print/scanner software I needed for my all-in-one office equipment. Good price for the services, personable, & professional. Will use again.

I kind of contacted Rick a little late in the afternoon and he returned my call within 30 minutes…read more He came by the next morning and picked up my laptop. He brought it back to me about 3:00 that day--fixed! He is very knowledgeable and very easy to work with. If I need any other work done on my laptop I will call Advanced Computer Diagnostics first.

Great work. Anthony got my laptop up and running. Works like new. He drove out to me as well which…read morewas very cool. Anthony will definitely be our IT guy for out future problems. Highly recommend.

In the same week, both my iPad and MacBook decided to glitch. Anthony was able to quickly surmise…read moreand fix both issues. He's very fairly priced and attentive. I gladly recommend and will definitely come back to PSI Promoted Software for other issues if and when they arise. Thank you so much Anthony!

Definitely do not recommend for repairs, parts, computers, or anything. "Got a great deal" on a…read morelaptop that was supposedly one of many refreshed office equipment that a local business had replaced during a tech refresh, so they were being sold at a steep discount. The laptop had an issue with the battery within days of buying it, so they agreed to replace it. Took forever, but they finally gave me one. Got it home, opened the package and the thing was clearly NOT a new battery - dented and looked like someone had tried to pry it out without unlatching it. It did work, though so I let it slide. Turns out the OS and office software was not legit though and after a while it continually prompted for me to activate Windows. Which of course was impossible no matter how many times we tried to do so because we didn't have a true product key, etc. Still functioned, but unable to use many Windows functions. The laptop they sold my son was an even bigger sham, claiming to have some super duper drives and video/sound cards, but it turned out to be a poorly cobbled together hunk-o-junk, too. By the time we discovered all of the above, they were no longer at the same location and we couldn't find listings for them anywhere. We file all of it in the "Live and Learn" folder.......

I'm on the fence about this place. I've been back far too many times and the third trip I finally…read morejust did a trade in on the desktop I had and bought one from them. Of course, this one too is having problems. I use my computer for work, no gaming, no video streaming, there really isn't any reason I should be having all this trouble. Today will decide the fate of this business because I'm not coming back and I'm not paying any more money either.

Doug is amazing! He diagnosed the problem, replaced some defective capacitors, and had the…read moretelevision hooked up and working in 45 minutes! Thank you!! Great work and beats recycling the television. Good guy! Knowledgeable and friendly!! Thank you - and reasonably priced!

TV was repaired a week earlier than expected and took under an hour. The tv works just as perfectly…read moreas it did when I got it. This guy rocks!

Diagnosed and installed a new power supply in short order for reasonable fee. Would go back anytime.read more

I took my mom's desktop tower here for an upgrade and he did a wonderful job and quickly. I'd…read morerecommended highly if you're having any issues. Great service.

Took 2 PC's refurbished by someone else in to get checked because they were not working correctly…read more After a few hours in the hands of David and Robby, they are both like brand new computers. Even more, the price for the service was extremely fair. Will definitely be taking all tech products here in the future.

Went in knowing my AIO need fixed cause my CPU was hot. My pc would crash's and only run for about…read more2 - 3 minutes also knowing my 2 front fans was not working either asked them to diagnose to see if what I thought was correct they also said it was going to cost 50$ for the diagnose. they called and I came up there and they said what I already knew that my CPU was hot and my 2 fans did not work also added that if they wanted to look more it was going to cost an additional 29$. I proceeded to pay the 50$ for something I told them when I went in. As soon as I went to leave they keep telling me they make a living on this stuff and that I'll be back. At the end of the day I got nothing and walked away know the same thing would not take ur stuff there if you want ur time wasted

Perfect service, fast and knowledgeable. Customer service and cost effective. Highly recommended…read morehim.

Might be one of the only genuinely helpful tech repair places in Nashville. Went to 3 others first…read morefor a fairly simple fix and they gave insane quotes and asked me to leave my Mac for multiple days. I brought it here and they fixed it in just about an hour for way cheaper. Great spot and will be using for any future repairs