Grace introduced herself and 1st listened, then she patiently explained the products n procedure…read morethey use Very knowledgeable n professional

Very expensive gel x and chipped the next day. The good thing was I did not need an appointment.read more

I used to go to the North Haven location a couple years back when I was auditioning waxers. The…read morewaxer I found (Catherine/Katie) was fine, but the front desk was rude and very unprofessional, so I stopped going there. I needed a Brazilian and my regular waxer was on leave. Given my horrible experiences with other area chains, I decided to pray and go to this location after seeing Jenteel P's review. This location is the best one, honestly. Front desk is nice and communicates like normal people, it's clean and smells nice, you don't wait forever for people to get ready. I can honestly say that Tyasia is the truth, you could fall asleep and wake up 7 minutes (!) later completely done (it is really that gentle) and it lasts. If you have coarse hair it you will not be disappointed, she knows what she is doing and is very thorough. I am grateful for Jenteel's review, and hope you will patronize the Hamden location, they know what good customer service is.

Very disappointed with my results today. I went in for my first ever wax, and chose a Brazilian and…read morelower legs. My waxer was phenomenal, made me feel so comfortable and kept me laughing the entire time! She truly is great, which is why I won't include her name. However, right when leaving I already noticed my legs felt stubbly, and now that I'm home I've noticed just how stubble covered they are, with strips of hair still present. My Brazilian feels more smooth overall, but there are multiple strips of hair left as well. Very disappointed as I definitely will have to shave again before this weekend.

I thought I put up a review but I guess I never finished it. Figures! Last week was my last visit…read moreto that salon. I will never walk through those doors again. My nail technician was always kind and patient and wonderful. My problem was with the people at the front end. More than once I was either not greeted or treated rudely. What happened last week was the last straw. I errored on the time I was supposed to be there. But I wasn't late... I was 4 1/2 hours early! For some reason I had my appointment down for 10:30 AM when it wasn't until 3 PM or 3:30 PM. At this point I don't recall because it doesn't matter anyway. In a very firm and unfriendly tone the owner said to me, "your appointment isn't until 3 PM ". I was in shock and not loudly just said... No it's now. She said no it's at 3 PM. I showed them my phone at which time the lady standing next to her walked back and asked my nail technician. She at that point came forward and said Karen look... She still had the email we exchanged regarding my change of time. I said oh my God I don't know how this happened. The owner flirts out, "well if you would get the text messages this wouldn't happen ". I opted out of the text messaging because it was constant. That and the phone calls and I found it extremely annoying. In the years I have been going there this was the first time I screwed up and there was no reason for them to treat me the way they did. I never asked for a freebie... They are pricey... But I like going so I paid for it as long as I could afford to. As a business owner the lady in charge should know that you treat your customers equally. I sent my Tech a text message telling her what I thought of them and the way they treated me but of course because they are her coworkers and her "friends ", I was given the heave ho. I used some strong language but I think anyone in my situation would've felt the same way. I really should've just let it go but I felt it important to notify the Public. The reason I should've let it go and I will after today is because I no longer have artificial nails and I will now go back to going to any walk-in salon as needed. Or if I'm going to an event. Boy am I saving a lot of money! In fact it pays my cats veterinary bills in full! Yay!

always reliable and lovely experience efficient and timely…read more friendly and convenient clean and efficient

I love how my lashes and my eyebrows looks she is so professional and dedicated Thank you isaabeautyread more

Amazing service! Amber is so nice and gentle. I felt very relaxed after. The products she used…read morefeels so nice on my skin. I can't wait for my next appointment. I booked an express facial and did an add on extraction. I drive 45 mins to get here and I will do it over and over again!

3 of my acrylic nails broke within a week and a half. They put barely any acrylic and do it real…read morethin. The women also rushed my nails and they are all lumpy. I'll never go back or recommend to anyone.

Worst pedicure I have ever had. Polish was horrendous. Nail broke this morning after the filing she…read moredid. Cut way to much with cuticle nippers. Polish is already coming off. And not to mention painful! Never ever again!

They do not know how to do Gel-X. Couple hours after my appointment, my entire nail came off. Went…read moreback the next day to get it fixed. Within 3 days, 4 other nails have fell off. Would not come back for Gel-x.

wonderful service - loved the spa pedicure! I was visiting…read moreNew Haven and found this friend nail salon

After first going to another electrologist, I received a stroke of luck when a friend recommended…read moreCathy. Prior to trying electrolysis, I had waxed and tweezed. I also had some darkening of the skin in the areas where I had been tweezing, which had become quite noticeable and bothersome. While the first esthetician was very nice, I was a little concerned with the little sores I seemed to have after each treatment. After speaking to a friend, I decided to try another electrologist. I must say I was very pleased with Cathy's technique - no noticeable scarring on my face and her concern re: the condition of my skin. She is very sensitive to how you are doing during the treatment and checks-in throughout the session to make sure that you are not experiencing too much discomfort (she is treating individual hairs). While electrolysis does take longer than other methods of hair removal, I will say that it is well worth the wait. After going to Cathy, my unwanted hair is not just unnoticeable - IT IS GONE and my skin has cleared-up entirely. A friend recently commented on the absence of the dark spots I previously had on my chin. The business is in a great, discreet location. And, Cathy is a wonderful esthetician who makes you feel at ease and is really willing to work with you. I love that she is available seven-days per week and that she takes appointments all-day long from the morning until 7pm or so. Also, she is really accommodating - sometimes taking last minute calls and appointment changes. I highly recommend New Haven Electrolysis for anyone who is interested in hair removal.

I've dealt with quite a few hair removal techs over the years and Cathy has delivered some of the…read morebest results out of anyone I've worked with in her discreet and cozy home office. Her skill in the flash thermolysis modality is top-notch and her treatments have been quite effective. I have seen a dramatic reduction in the amount of hair on both my face and and on certain "pre-op" areas. Cathy is also a very welcoming, relaxed, generally knowledgeable, and intriguing person--she's non-judgmental, friendly and probably the first electrolysis or laser tech I've really looked forward to seeing every week for regular treatment for purposes other simply having hair removed. She's become a close friend over the time I've spent going to her for treatment. Scheduling with her is particularly easy, she always seems to have time available and is easily reachable by text message. If you live in the New Haven area--look no further than Cathy if you're looking to get Electrolysis work done, she's good at what she does!