I had a scheduled appointment for 12pm today with a stylist by the name of Monique. I was there 20…read moreminutes early, signed in and asked if Monique was in because this was my first time there and had no clue who she was. I asked where to sit and was told to sit on the bench outside by the salon. The stylist never came out to say she was running behind or anything. I left after one hour and twenty minutes. What is crazy she never called to see if I was in the store shopping or anything because my number was down on the sign in sheet. I drove 50 minutes for nothing. UNACCEPTABLE!!!!

Asked for a few inches cut off they cut off 15 inches and had to get it cut two more times now even…read morewith shoulders and she was big pissed be