I have not encountered such lackluster and flat out rude service in a long while. I rarely, if…read moreever, leave reviews but the owner needs to know that her teenage staff would rather stand around and gossip than assist customers or even offer a welcome. I said hello when I walked in and was stared at as if I had 3 heads. When I asked if the dressing room was open I just received a nod. I asked if they would hold the gift items I had chosen at the counter while I tried on a dress. They were literally snatched from my hands with one falling to the countertop. No apology. After, there was no , "Hey, did that dress work for you?" I walked up to the register to check out, again, no words, no thank you for your purchase or for coming in. Complete disinterest in me or the customers right before me. For a higher end gift shop this is unacceptable and will definitely lose customers.

Very clean and colorful little store. Found some cute clothes here, one being half off! The cashier…read morewas very friendly and professional. The dressing room was cool too, I dig the fluffy pink carpet.

Ok went back yesterday....granted it was about 45 minutes before closing time. A different…read moregirl...she heard the door open and came from the back. She said the obligatory "hi" but little else. I could almost feel her saying "leave...I want to go home...get out of here..." So I did.

Very friendly! always willing to help you find items. They also have very good prices compared to…read moresome other boutiques in the area. If you haven't been - you should def check it out!!!!

Riffraff is a very popular apparel store, and I never leave there empty handed - even if I didn't…read moreplan to get anything. They always have trendy, high quality outfits, and their staff has always been incredibly helpful when I've had questions. Their in-store experience has always been top notch. I have never ordered online, so I can't speak to that experience. Riffraff also offers really adorable and trendy home goods as well. They have a lot of Arkansas (hooray!) and Texas (noooo!) goods and apparel so you can show off your home state pride. The reason I'm giving Riffraff four stars instead of five is that there is another business in Fayetteville with a similar aesthetic that offers more affordable options. The clothes at Riffraff are quality but a bit pricey.

They sent me a completely different product. I ordered a tank top and they sent a sweater that is…read morelegit fug. wtf. no returns only store credit. Wish I never was a customer here, such a hassle

I absolutely love Whimsy Whoo! the location is great because you can get your nail, lashes and hair…read moredone all at the same tIke!

Whimsy Whoo is defiantly one of my favorite boutiques in Northwest Arkansas!! They have their…read moreprecious boutique inside Midtown Mall and it is FULL of trendy clothing! Not to mention there is an entire Razorback STORE full of clear cross body bags and Razorback T-shirt's cute Razorback sweatshirts, and Razorback accessories! They have SO many sweaters for this crazy Arkansas weather. If you haven't been you should go!! Such a fun experience in Springdale!!

The nicest staff/owners and a gorgeous store. They offer a great selection of super reasonably…read morepriced fair trade items. I can't say enough good things about this store. I purchased bubble bath and some adorable coat hangers as gifts and I am sure the recipients will love it!

From the owner: t.h.e. avenue nwa provides customers with quality products from all over the world. Our store sells…read morea large variety of clothing, jewelry, accessories, home goods, and unique gifts made by artisans who receive a fair wage. You can find something for everyone in the area's newest fair trade market.

Great customer service! I ordered a Hobo purse online from them, but it was lost by UPS. The…read moreBellis employees, especially Amanda, were so kind and understanding. They held the last purse in stock until the claim was resolved and quickly sent another one to me. I would definitely buy from them again!

A little off the beaten path located on Wagon Wheel Rd with not very many businesses in the area…read more(except gas stations, farm equipment stores, etc.), this is a cute boutique which offers a seemingly 50:50 ratio of clothes and home decor. Accessories & decor: the largest selection of Hobo wallets in one place that I've seen in this area. I saw wristlet purses but did not see large handbags. Large selection of Corksickle, Swell bottles & Yeti (ramblers/tumblers & small coolers) also for sale. Jewelry: not very impressed: Rustic Cuff was the main brand (mostly "Emerson") which to me, are chunky & gaudy. There are some mini. Wish they sold Gorjana for people who like thinner, more dainty accessories. Tag, Magnolia Lane lines are here. Clothing: cute t-shirts, a lot of flowered tops & kimonos & WAY too much leopard print. One piece of leopard & zebra is enough. Large selection of "Blowfish" canvas sneakers. Sales rack had mostly expected outlier sizes (XS & XL) but 50% off. Nice staff. Convenient and plentiful parking. Check it out!

I hardly ever post reviews but I feel this shop needs a little constructive criticism. I love…read moremasons and everything they sell. But I worked for a retail company that thought their products sold themselves for almost a decade. But I am a huge believer that great customer service is what really attracts the money. Today, my mom and I shopped here, we were the only customers in the whole store and no one helped us. At one time my mom was trying on one of the sample shoes and a red head girl asked, "those don't fit?" My mom responded, "unfortunately no." And the sales girl replied, "aw that's too bad." Do I need to say more? What a perfect opportunity for her to say, "oh well let me grab one in your size!" And that's even just the basics. There was about 4 employees in the store who could have easily made a sale from us. We looked at everything. We were ready to buy more than just the $18 sunglasses we got. But our interests soon expired since their interest in us didn't seem exist in the first place. Mason, I'm disappointed. I encourage the management to take a higher interest in the customer service of their employees. Customers need to feel not only welcomed, but wanted.

I've never shopped here in person, but have had amazing customer service via email and phone…read more I'd found a bubble necklace online and was told that Masons sold it in store. Since I'm a bit far to drive up just for a shopping spree, I emailed the company to inquire about the necklace. Liz emailed me back immediately to describe the situation: they were out of stock, but would try to see about getting the necklaces from another source for me. Not even a week later, she emailed again to let me know about new stock that had arrived, even sending pictures along. I asked her to set aside one in Teal and one in Salmon. She replied, asking me to call Cassandra at Masons' mall location, who would ship them out to me the same day so I wouldn't have to wait over the weekend. And when they arrived? They were paired with beautiful earrings that I wasn't expecting and even a personalized thank you note from Liz just for shopping with Masons. I love it! Extremely delightful people to work with and I'm so happy with both necklaces and earring sets. If I'm ever in the area, I'm definitely stopping to shop with them again!

I am so excited that my favorite upscale thrift store Beautiful Lives has finally opened an outlet…read morestore! They have a great selection, kind employees, and suport wonderful causes. The only down side is the outlet is it is nothing like their other stores. They carry the items that did not meet their standards to sell in their upscale stores - so more Goodwill quality. Some items are very worn and have holes and stains. They have A LOT of merchandise -men's, women's, and kids along with books, toys, and housewares so you do have to do a lot of digging and browsing. Most items are sorted and hung but some are just in bins. I do wish they had carts or bags to shop with and fitting rooms. Even pop up fitting rooms like they use at events would be nice. The pricing is OK here, it is by weight which can get expensive. Kids toys are $1 a lb and books are only 50 cents a lb which is awesome! But clothes and shoes are $4 a lb which I think is quite high unfortunately for the quality of items. Both times I went with my kids I got a few items -a pair of jeans, a skirt, and 3 tops and it was $24! Not what I expected for sure since I pay that at their regular stores for nicer brands/items. However, they do have frequent sales and a rewards program so you can save money that way! It's definitely worth checking out and you are supporting a non profit and their local causes.

Shoutout to Drew at the Fayetteville location. He's always on top of his game bring the best…read morecustomer service possible. Great store with better employees.

We had a short, yet incredible experience here. My fiancé and I were hoping to get me fitted here…read morefor a suit for our wedding. We were greeted by Matt, who was so incredibly friendly and didn't charge us a thing. The owners of this establishment were so kind and intentional about their business and local customers, we would recommend this place to anyone!