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    Hello Insurance Solutions

    5.0 (1 review)
    Open 9:00 am - 5:00 pm

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    17

    2 months ago

    Always very helpful for my parents! I highly recomend them for medicare plan options, they don't charge and they are very knowledgeable

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    Independent Group Agency - logo

    Independent Group Agency

    (2 reviews)

    Woodland Hills

    This is the worst agency I've ever dealt with! 1. They can't…read morewrite new policies anymore because they got dropped by insurance carriers for writing crappy policies. 2. They waited until less than two weeks before my policy expiration date to send me an email saying that they can't write anymore policies. Leaving me scrambling to find a new one ASAP. 3. Customer service is none excitant. They are completely clueless and useless.

    The lady Cristina in the office is so sweet! But the agent, I think his name is Fred?? Can't…read moreremember, he is so rude. I called up with some questions about my policy he wasn't explaining things in a way where I understood him so I asked him to rephrase it because I'm not understanding, and he told me that he doesn't know what I'm talking about that he explained things perfectly fine and how he can't rephrase it. Then continued to ask if I knew that my insurance was through his agency in a smart A** way and I was very confused because why else would I call asking about my policy if I didn't have one there in the first place?? Every time I have called the office he has always been so rude. I let him know how I felt about him being rude and said that he doesn't know what I'm talking about because he's never rude. I was getting frustrated because he had 0 interest in hearing me out or changing his attitude, just kept saying he doesn't know. I asked him if there was someone else I can talk to other than him since he was being VERY rude and he wasn't helping me by answering the questions I had, he then said that I can't be helped by anyone else just him and how I can feel free to find another agency to work with because I wasn't needed there and he in no way helped me find another agent or recommended me to another one and said oh well that's your fault if you can't find an agency I'm not helping you with that, and continued to YELL at me through the phone saying how he's done with me and the business I do there and how he doesn't need me saying how rude I think he is. Me being a manager myself, know that this is not the way you talk to people when they are asking for help! The way he was acting is VERY unprofessional and would not recommend this place at all!!

    Joe Montague Agency

    Joe Montague Agency

    (52 reviews)

    Canoga Park

    I have been working with Joe Montague for nine years, during which he assisted me with enrolling in…read moreMedicare, Blue Cross, and prescription coverage. His expertise made these complex processes much more manageable. Over the years, I have lost count of how many friends and family members I have referred to Joe. His reliable assistance has consistently impressed those close to me. Joe is incredibly knowledgeable, even when navigating what can be a complicated process. This year, we reviewed all my plans to ensure I could receive my prescriptions by mail and have access to Telemed appointments, which is especially important since I live in a very rural area. He is always patient and makes the process easy. Joe even initiates three-way calls with insurance and Medicare so he can be on the phone with me, answering any questions and ensuring everything is explained clearly. His approach makes the entire process simple and fast. This year, after reviewing my policies with Joe, I was able to save nearly $200 a month while maintaining the exact same coverage and deductibles. His guidance has made a substantial financial difference for me. Throughout every interaction, Joe has consistently demonstrated exceptional professionalism and expertise. His unwavering commitment to providing the highest level of service truly sets him apart. Each time I have relied on his assistance, he has proven himself to be the best in the business, delivering outstanding results and ensuring my needs are fully met.

    Oh health insurance !!! We all need it but they sure as heck don't make it easy to understand…read more I had the same insurance for years just cause I had no idea how to navigate health insurance. I mentioned it to a friend that I wanted some insurance of a different nature and she said to reach out to Joe and he would be able to help me sort out all of it. And to his credit, he did all the hard work and just sent to me decisions to make. He made it so easy, I would recommend him again and again.

    Hello Insurance Solutions - healthinsurance - Updated May 2026

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