Easy to talk with, extremely professional and answers all your questions no pushback and found me…read morethe right program for enrollment. 2nd year with the UCLA advantage plan / prestige program. What I like: Primary care physician is awesome! Make appointments easily. Video visits with all providers.. Best Radiology equipment in the SCV! Timely messages answers and never ignored. Office staff friendly and appreciative. Very clean property and exam rooms. Attending PA and medical assistants are well schooled in infection control and chaperone management is well explained and used. Never be afraid to get the best you deserve. Contact Rachelle she cares and knows the best available. You make the choices. Thank you Rachelle!!!

I got really lucky and was paired with an angel dressed in professional wings! If you are looking…read morefor guidance through the Medicare Advantage process, Rachelle Gilmore, is an excellent person to start with and you'll probably end up staying with her. She is knowledgable, responsive, has a delightful personality, and is always willing to go above and beyond! I highly recommend Rachelle.

We are so grateful we found Annie and to have her as a resource for our future health insurance…read moreadventures. Navigating the labyrinth of insurance options as a family seeking coverage outside of a traditional employer path is a reliable headache, and we had never before felt like we were making a fully informed decision about what path and plan would actually be best for us -- because it's virtually impossible to do that with the way insurance info is essentially presented in a different language. Annie is the translator we've always wished we had. We will be relying on her knowledge and thoughtful guidance for every future insurance decision, and if you're in a similar scenario and finding yourself overwhelmed by the mess of insurance info in front of you, I'd strongly suggest reaching out to her to do the same, too.

Annie is phenomenal! She is knowledgeable and above all, an excellent communicator. I have been…read moreusing her brokerage services for my law firm group health insurance for two years now and I could not be happier. I highly recommend her. She is always so patient, quick to reply, and very organized. She's exactly what stellar customer service should be. 10/10 Annie!

As my 65th birthday approached, the stress from knowing I would have to switch to Medicare…read moreincreased because I was having such a hard time finding proper guidance. Adding to the stress was the fact that I could be financially penalized if I did not switch to medicare in a timely matter. Then, I was referred to Alison Gordon, the insurance mom. She sent me one email that demystified the entire process. From there, we had one phone call where she clearly explained all my options. With that, a giant weight was lifted from my shoulders and life was good again. I found Alison to be knowledgable, experienced, thorough, kind and witty. I highly recommend her.

Where do I begin? To…read moresay my experience with this broker has been frustrating would be an understatement. I was originally enrolled in my health insurance through her back in 2017 by my former partner. After our separation, I needed to explore more affordable options since my financial situation had changed. Naturally, I contacted my insurance provider, Anthem, directly to discuss cancelling or modifying my plan. To my surprise, I was told I could not make changes through them and would need to go through my broker. That's where the difficulty began. When I attempted to contact Ms. Gordon, I was met with a voicemail stating that I needed to provide my credit card information just to speak with her. She would not answer questions via email or text--only through a paid phone consultation. This immediately raised concerns for me. I was trying to cancel my plan and transition to a different provider, Kaiser Permanente, and did not feel comfortable sharing my credit card information in that situation. Given today's environment, I believe it's reasonable to be cautious about providing sensitive financial information--especially when I was not trying to make a payment, but simply cancel a service. Interestingly, my former partner--who originally set up the policy--confirmed he was never required to provide credit card information just to communicate. It seemed that once my intent to cancel became clear, the process became significantly more difficult. Eventually, after I informed her that I had already secured new coverage independently, she reached out to me. During that conversation, she attempted to get me to state that she had enrolled me in the new plan, which I declined. At that point, I had deliberately chosen not to work with a broker due to how complicated the cancellation process had been. To be fair, when I spoke directly with Anthem, they were helpful--until they realized I had originally signed up through a broker. That experience made it clear to me that consumers can enroll directly with insurance providers and may have more control by doing so. In hindsight, it felt as though there was little incentive to assist me in cancelling, especially given that brokers often earn commissions tied to active policies. Whether intentional or not, the process felt unnecessarily obstructive. I'm sharing this experience as a caution to others: if you work through a broker, your insurance provider may direct you back to them for support--even for basic account changes or cancellations. That can create an added layer of difficulty when you're trying to make decisions about your own coverage. As a client for over seven years, I expected clearer communication and more flexibility--especially during a time when I needed to make a change. At the very least, alternative ways to communicate (email, basic support, or a receptionist) would have made a significant difference. Due to this experience, I plan to file a complaint with the California Department of Insurance so the situation can be reviewed.

Great customer service! Robert and Chantelle both provided straight to the point information and…read moreanswered all questions and clarifications I needed answers. I called just on the busiest day and I asked too many questions almost interrupted them frequently but I did not hear any frustration or annoyance. I appreciate the way they handle and treat customers. Thank you and I definitely will recommend your comoany to anyone I know who needs alternative healthcare coverage.

Here's a flash that probably won't surprise many, but it's still worth making public for those of…read moreyou that are unaware. Healthy Halo Insurance (affiliated with Healthcare Marketplace aka Obamacare) is abusing their affiliation and participating in [possibly illegal] shady insurance practices. How they operate is abusive of the system and should not go unnoticed. Healthy Halo Insurance (Los Angeles, CA) has grown through their affiliation with Obamacare. There are always shady companies that benefit from government subsidies, while the rest of us pay for their abusive practices. In the past couple of months, Healthy Halo Insurance has sent me more than 250 email solicitations, none under their legal name of Healthy Halo Insurance. I have spoken with the President and Vice President and had them reimburse me for insurance purchased through their unprofessional and poorly trained staff last year. Even after they gave me a reimbursement they continued receiving the commission through Anthem Blue Cross Blue Shield for insurance Healthy Halo claimed wasn't through them. I was later able to track down their connection to Anthem BCBS and how they signed me up a second time even though I had severed (and confirmed) that they would no longer represent me or receive commissions from my insurance. For the past ten weeks, I have continued to receive email after email from this dishonest company, even after they told me I don't exist in their database. I can evidence over 250 emails in 10 weeks for anyone who would like to view them. Do not patronize Healthy Halo Insurance. They will oversell your insurance needs and not give the customer support you deserve. The staff will never be honest, and management always backs up the mistakes. AMENDMENT DATED JANUARY 5, 2018 As of the above review, Healthy Halo has continued sending [17] emails regarding my canceled policy with Anthem BSBC. This company is abusive, unprofessional, and should be compelled by the Federal government to stop using the HealthCare.com email system. If anyone has the same or similar situation I would be happy to collate our information and pass to the appropriate state and or Federal Agencies. Readers might find it interesting that Healthy Halo Insurance marked this review as "funny." I don't think it is funny when you [Healthy Halo Insurance] abuses the system, morever, the consumer.

Located In the heart of the motion picture industry.read more

Horrible service. A woman named Melliston could have been more condescending and rude. I was under…read morethe impression that SAG employees work the the best interest of the member not the other way around. She should be fored

If there is an Zero, I would like to have it. This insurance carrier is definitely terrible! You…read moremay need to appeal your claim every time. The stuff here is irresponsible for their job.

When my husband was diagnosed with Acute Myeloid Leukemia (AML), I was completely overwhelmed…read more Normally, he handled our insurance matters. Naama and her team--including Dyanne and Omar--literally held my hand through the entire process, switching us to the correct insurance plan that allowed us to keep our house and our business. Throughout a six-year battle and countless hospital stays, Naama was always there--even giving me her personal cell phone number to call whenever I had questions. I could not have done this without this amazing team. I cannot express enough gratitude for their guidance, compassion, and lifesaving support.

Thank you Dyanne Weiss at A plus insurance . Fyi she went…read moreabove and beyond helping me find a new insurance provider as things have become more scarce in the insurance world . This was a big help for my aging Dad who has Medicare in La . Finding a ppo is tough within certain medical groups so hopefully it will keep us in network for a while in 2026 . Thanks again Dyanne

I'm so happy to have my store insurance with Paul . Elsa…read moreEscobar took an extra mile to pick up my check. I really appreciate her extra effort.

I have been a happy Paul Diaz customer since 2013. Elisa…read moreDavidson has been my Account Manager for the entire time and I really enjoy working with her. Not only do I get really good service from her specifically, but Paul Diaz, in general, can find extremely competitive rates. I have both Auto and Home policies through Mercury and also insurance for rental properties through Safeco. Rates do go up yearly which seems to be uncontrollable, but overall I am happy and would recommend them.