This McDonald's location is on the edge of Chinatown in Milan, on Via Paolo Lomazzo 6, I was…read morepleasantly surprised about my experience here which was much better than McDonald's back home in the UK, visiting for lunch in the mid-afternoon in that awkward period where many restaurants are closed (local culture with eateries closed between lunch and dinner service), I ended up here.
I was able to order my food via the ordering kiosks, as they had an option for multiple languages including Italian and English, so it was relatively straightforward to find and select what I wanted to order. This location has table service, so after ordering, I was able to relax, find a seat and wait for my food to be presented.
After a couple of minutes, a staff member came over and asked me to confirm that I selected "No bread", I like how they checked with me, rather than presuming it was a mistake.
When my food was presented, I was pleasantly surprised, they wrapped my Double Cheeseburger in fresh lettuce, making it easier to eat, this lettuce had a beautiful, vibrant green colour, it tasted and looked fresh, and is nothing like what I'd get back home in the UK. My burger was hot and pretty good by McDonald's standards.
At their best McDonald's fries are the best fries you can get - this location got them at their best, they were piping hot and seasoned fairly well, they were fresh right out of the frier, and didn't get the dry sogginess you get after they've been reheated. They were fresh.
My guest also complimented the food and mentioned the temperature of the food and freshness being nothing like she has experienced before at a McDonald's, and I would agree.
I was surprised that the large drinks were both served without lids or straws, perhaps this is to do with their environmental credentials, as this did seem common at McDonald's in Italy, as did charging for sauces that are usually free in the UK.
4* - I was impressed with my lunch overall, Italy might just have the best food in the world but if disaster strikes and you end up at a McDonald's, you could do a lot worse than this one.