Honda of Laurel is at best unprofessional and does not mind wasting your time. I called for a price…read moreon changing tires on a bike, took the bike to the shop the next day, and was told that it would be a 4 week wait. Really, I understand first come first serve. I also understand courtesy. You could have told me about the crazy long wait time when I called. The only thing they did was waste my time and patience. I would not recommend this business. I would rate this business 0 out of 5.

Best prices in Mississippi. Friendly staff. Quick service. Call ahead of time and they will have…read moreyou out with a new bike in a matter of minutes

Went in with my daughter last Friday to buy a new Indian Chieftain Power Plus Darkhorse. Looked at…read morethe Indians for about 10min unable to decide between 3 bikes. I was thinking, surely some savvy salesman will smell blood in the water and help me decide which bike would best suit my needs. But nothing. Walked around looking at other brands until eventually looking at literally everything in the entire store. Went back to the Indian bikes about four times in the process and still, no one approached me or even said hello. Weird. I drove 2.5hrs for a bike I could have gotten at Hattiesburg Cycles (1.5hrs closer). I was there about an hour and no contact of any kind from the staff- well, one guy that was helping another person gave me a very quiet, unenthusiastic, defeated 'hi'. I mean, if he would have said 'hey I'm tied up right now but I'd love to help you.' Or maybe 'hey I'm tied up right now but can I GET someone to help you.' I would be writing a 5-star review with a bike I've wanted for a few months now. Just. Weird how this place operates. In the process of carousing their products and making myself known and available I began to think this place is probably too rich to bother selling me a $30K bike lol. So I slowly made my way to the door, looked back just in case there was a human trying to make a living and calmly walked out. Sucks for you guys. I will not return for any reason and am inclined to tell everyone with ears to avoid your establishment. I'm not bitter but all the other reviews seem to be consistent with my observation of an overarching tone indicating unprofessionalism, laziness and incompetence.

drove 3 hours to buy a bike possibly 2 because i liked another bike so much,, but the one i went to…read morebuy which should have been good to go according to PJ? the salesguy,... bike was in the back on a lift awaiting a part . told he supervisor and he just look dumbfounded . I left with my cash as salesguy followed me out to my truck stating come back in they will make me a deal. no give me 65 in gas and 8 hours back of a waisted day for me! i wont be back in that store ever! sad as the store looked nice and had lots of stock.. sales team reminds me of a Texas car lot where all of them are hustling and bustling but yet nothing getting done....

Salesman was very good, parts department very good and helpful service department lied to me and…read morecost me an extra 900$

No not recommend Hattiesburg Cycles had leaking valve cover gaskets replaced among other leaking…read moreseals that warranty paid Hattiesburg Cycles to repair and Hattiesburg Cycles refused to bring oil level back to normal was pleased with this place until this happened will be buying a new. Side by side from a different dealer I would recommend buying from a different dealer

Wow. I knew this place was bad, but I went anyway without reading any reviews. What a clown show…read more Impossible to tell employees from customers because it's all old men shooting the breeze while ignoring anyone who walks through the door. I'm 67, retired, and the youngest guy in there. Eventually, I found an employee and asked a question anyone would know on their first day on the job (price of oil and filter change). He seemed to have no idea and be irritated at the question. As I left, a guy came in to talk to the mechanics in the shop. The woman at the desk, instead of getting off her chair and saying "right this way" or "come with me" (the shop door was right next to her), she gets on the PA! and says HOMERTHERESACUSTOMERHEADINYOURWAY. Unprofessional in every way, they do not even pretend to care. No reason to ever return.

Clutch blew out on my travel through this area. Towed in when they opened. Homer immediately went…read moreto work on diagnosing my PA. While we couldn't get parts same day, he was able to contact UPS driver and explain the situation and had them at the store at 0915 am with bike all back together by 1215 pm. Also, while I had been waiting James and Mike kept me entertained in the front of the store and even took me to get some lunch.

I bought a new motorcycle from them. The fuel pump went bad 2 months after owning it. They replaced…read moreit under warranty. The bike had the same symptoms of a failing fuel pump when I got it back. I notified them of it and they were going to call when they could get it in. They said that they reported it to kawasaki so it would still be warrantied after warranty ran out. The fuel pump went bad, left me stranded again. I took the bike to them. They held it for 3 months and never fixed it. I got the bike back and am fixing it myself. Kawasaki said they never reported it. I would never use this business. They are unprofessional and dishonest.

Very nice people , The service used to be great however it has dramatically gone down over the…read moreyears .this is the most unorganized place of business I have ever been to , Getting follow up service on your lawn equipment is 1 at best .They kept my mower for over two weeks and didn't even touch it, I had to pick my mower up and take it to a local Lawn equipment dealer that didn't even work on this particular lawn equipment manufacturer .If you want timely service on your lawn equipment that you purchase from them I would look elsewhere,This will save you a lot less downtime on your equipment and certainly lower your level of frustration