One word: AMAZING!…read more
And I must say, after reading the reviews on here and Google, I was more than TERRIFIED to say the least. So, I went in with the "reviews" on my mind.
I have been a patient of Care for Women [primarily at the Kingwood location] since 2008 after moving back to Houston, and my experiences with both locations have been nothing less than professional, warm, caring, and courteous. My first doctor [Dr. Feuer, the unbelievable gentleman who ensured my health with the greatest of care throughout my entire pregnancy to delivery of my daughter to all all-woman exams] recently retired -which, for anyone who knows the agony of 'letting go' of familiarity can be devastating. But, he and his assistant were always amazing, and our family will always be grateful to them.
After learning of his retirement, one of the assistants at the Kingwood location highly recommended Dr. Turco to me as his replacement. I'm one who is always skeptical to change about any and everything, and hate having to choose from too many options...you should see me trying to decide on a restaurant for a dinner out...LOL.
[I digress]...at any rate, I said okay...did some research and kept my appointment to meet my new OB/GYN. (Fingers crossed) Upon entry to the Atascocita location, since it was the only location that had the time I appt. time [8:30AM] I needed, I was warmly greeted by the receptionist. She gave me the documents I needed, answered my questions, and assisted me quite efficiently. The wait time from arrival to being received to an exam room couldn't have been more than 10 to 15min. Perfect!
Note: I observed the other patients in the waiting area -some who were noticably expecting, others who appeared to be post-menopausal...all of who were just as pleasant and comfortable with the services as I was.
On to the visit: Stephanie, Dr. Turco's assistant...incredibly kind and patient. She told me who she was, took my blood pressure, and informed me the doctor would be in monetarily. [Great CUSTOMER SERVICE to a patient [me] who is still a bit nervous to meet the new doctor.
Moments later, in walks a smiling, happy, and insanely PROFESSIONAL Dr.Turco! In nutshell, Dr. Turco was AMAZING! We spoke about my medical history, talked about how great Dr. Feuer was as well as how much he is missed, and completely dismissed ALL of my anxieties about my visit. Well-woman exams are awkward enough when you know there's a medical expert "seeing" all of you better than you can, but Dr. Turco made the visit comfortable. She answered all of my questions, sent my BCP prescription sent to my pharmacy, and had me leaving the facility happy!
To close: The cashier was kind...settled my account and I was on my way back to summer vacation! All in all, as an educator and former employee in the retail industry, I am all about excellent service and knowledge. This office staff and doctor delivered on all accounts. I look forward to my next visit when the time comes for my [future] husband and I to have more children.
Every experience, physician, staff team member, patient, etc. may be different. But, I am happy to say that my experience on Monday, July 8, 2019 was nothing less than amazing. Best wishes to all Yelper's as well as those who read this!
Thank you Dr. Turco, Stephanie, receptionist (my apologies for not remembering your name), and Care for Women!