There was 30 minutes before the store closed and we have been last minute prom dress shopping. This…read morewas the last stop of the day, again, there was 30 minutes before closing. My daughter walks in and finds THE dress. She was so excited to try it on and while standing waiting the lady at the front CRUSHED her dreams and with the NASTIEST tone and attitude said " The fitting rooms are actually closed for the day." She had 1 singular dress in her hand to try on. I hope that lady gets fired for her TREMENDOUSLY poor costumer service. We will NEVER be back and if i could leave 0 stars...I WOULD.

Bad custom service there was 2 lady's working there and kept following me around I've been looking…read morefor a prom dress and came along this store I went with my boyfriend who was the one making the purchase I grabbed to dresses to try them on and one of the coworkers who was a fat lady if I recall had glades on legit told me we don't try on dresses for fun here my boyfriend jumped saying we're planing on buying she then goes on saying it's only if you have a special account ocasión which I have no reason on telling her what it's for but I proceeded to saying for prom left her dresses there and never coming back here again could've made $500 today

Update from last rating in which we gave a 1 star review. This was mostly for Customer Service…read more However, Quincy reached out to us and made us whole. I also believe he understood where processes could be improved. Hopefully our situation was truly a one off. We'll definitely consider using Rex's again, if needed. The suits were nice.

Rex Formal Wear is absolutely EXCELLENT! I have never been…read morefitted for a suit in all my years. Rene made it comfortable for me and is very knowledgeable and helpful. It was a great experience! He is matter of fact, doesn't beat around the bush and doesn't waste time with nonsense small talk. Perfect for getting things done and making your vision come true. Go see Rene! You will be thankful!

This place is horrible -- total scammers! There were bugs crawling all over the floor, and…read moreeverything is so unorganized. It took two weeks just to get a vest, and they didn't even order the one we paid for. Then they tried to give me a different color, claiming it was what I picked! The management here is awful and seriously needs to be replaced. The vest they finally gave us wasn't even the right size -- way too big! I wish I could've gotten a refund. If you plan to order anything from here, do it at least a month or two in advance (but honestly, I wouldn't recommend coming here at all). 0 stars from me!

From the owner: We have quality formalwear for a very affordable price in town, we also offer alterations in house…read more, embroidery, custom made and great custom service .

Brought my sister here prom dress shopping after going to a handful of different places. She found…read morean amazing dress, the staff is very helpful. The owners dad is the cutest

My wife came in with dress and child for alterations but they said they only had a seamstress on…read moreFriday and Saturday nights from 6-9, which is odd in and of itself. So my wife made an appt with the clerk for 6 pm on Saturday. We showed up and not only did they not have an appt for us, they said their seamstress doesn't even come on til 7:30. We weren't going to wait 90 min to see if we could possibly be seen. The clerk had no idea what was going on, never offered to speak to a manager, and never offered any concessions or discount on the anticipated service. Their attitude indicated that they clearly had sufficient business that they did not need to concern themselves with us or our time. This was a horrible experience with non-existent customer care or support. We will not be using them in the future. If you desire alterations, make sure you confirm at least 2-3 times and get something in writing as it appears they take nothing less than that as proof of an appt.

I was looking for an affordable sports jacket and, after doing a lot of research, I came across K&G…read moreFashion. I decided to check it out since they seemed to have a wide selection. As soon as I walked in, I was honestly overwhelmed by how many suits they had. I walked around for a bit trying to find someone to help me, but either the associates were busy with other customers or didn't acknowledge me. Eventually, I approached one associate, and after explaining what I was looking for, he was very helpful. He found my size, the color I wanted, and was informative throughout the process. I was also happy to find out they had a special. It was actually cheaper to buy the full suit than just the jacket alone. So I ended up getting a full suit for the price I originally planned to spend on just a jacket. The issue came with alterations. Since they offer tailoring services, I asked the associate to have the suit tailored to a slim fit. He told me the jacket was fine as is, and that only the pants needed hemming. I trusted his judgment since I'm not too familiar with how suits are supposed to fit. A week later, I picked up the suit, and I wasn't thrilled with how it looked. After trying it on again, I noticed the jacket felt too big. A different associate helped me this time and agreed it needed further tailoring. I had to pay an additional $56 to get it adjusted properly. Overall, K&G is a great place to find a suit at an affordable price, but be cautious with tailoring. Don't be afraid to speak up or ask for a second opinion to make sure you're getting the fit you really want.

The store was the bomb When I was visiting For my family reunion Now that I'm back in Rock island…read moreI'm going to try and shop online

To all those men in need of formal wear, whatever the occasion…read more Joel and company made this such an easy and enjoyable experience. I have been in the hospitality business for over 40 years. Special Occasions hits the mark and surpasses. Everything was ordered properly, explained and even final fitting ahead of time to make sure event went off just right. They certainly have my business and I will certainly be recommending to all my business colleagues. Thank you and be blessed

Great service! We rented a tux for my son's senior prom. Julia helped get him fitted, was so nice,…read moreknowledgeable and helpful. The tux fit great! Easy process and reasonable price! Thank you!

Eduardo runs the store, he is in his 90"s and has got to retire, the service he provides is very…read morellimited, Forgets what he is doing, is very unkind and harsh to staff and doesn't let them do their job right. He can be very rude with customers and you can tell none of them will return....

Didn't really want to sell me a dress since my wedding was "too far away". Owner said that three…read moretimes as did the other lady. It's 6 months from now and I wanted to try on some dresses but then they said I could only try on 2. I couldn't stay to try the TWO on but was planning on returning w my wedding party but now I think I'll skip. Not helpful people. Not a good experience.

Thank you Rex! I had a hard time looking for a zoot suit. When & if I found them they were $3k and…read moreup. Nothing cheap or affordable. I found out Rex rented out a zoot suit. I didn't have much faith but wow, I loved it! Got lots of compliments too. I supplied my own shirt & Stacy adams.

If you expect fast service don't come here if you expect good personal caring service definitely…read morethe place to be I came in on a Thursday right before prom trying to schedule for a sweet 16 for 10 boys I quickly noticed they were very busy and agreed to come during the day the following day as soon as I got there Irene greeted me and she was so nice so worth my time and effort to go back glad we decided to she took her time with us even though there were people waiting she made sure we were happy before leaving no complaints only thing I can say is if you're planning on going during a busy season go early most of the high school kids go after 4 PM.

I mean how often does one really rent a tux but when I need to, I know this place will have what we…read moreneed. I've had to use Al's twice, once for a quinceañera about 2.5 years ago and most recently for a high school prom. Both times, the staff was friendly, helpful, professional and knowledgeable. With multiple locations, we were able to get sized when and where it was convenient to us and return to any location, which is huge plus to us since it will need to be returned in another city. I had no idea how much it was to rent a tux and it' s pricey. I was basing the price from the quinceañera which I didn't think was that bad, don't know if they got bulk discount or because it was over 2 years ago but the price on the most recent tux(basic black nothing fancy, black tie and matte black shoes) was at least twice as much, if not more.

My friend was looking for a last-minute suite for an event after his rental at men's warehouse fell…read morethrough. The service, efficiency, and products were exceptional!! Reyna helped us out and was extremely helpful and so so sweet!! I couldn't recommend this place enough!

Rene was extremely helpful. Our first experience getting a tux for prom was pleasurable. There…read morewas a great variety of tuxes and men's formal wear. The price was also reasonable. We will definitely return.

I was the best man at a wedding and we wanted to rent here because of a special they were doing. We…read moreordered three suits months before the wedding and was told that it'll come in a week or two BEFORE the wedding date with the furthest being the DAY BEFORE THE WEDDING. Getting to two weeks before the wedding we started calling because we wanted to make sure it would come in on time and wanted to know if it would fit and have time to fix it. Nope. After calling around 5-6 times before the wedding we were either told that it would be on the truck arriving that day, or it wouldn't even be transferred from their warehouse until the day before the wedding. We were at a rehearsal the day before when we got the text that the suits were ready to pick up. This was after annoying them. We get there she wants the rest of the payment before i can even try it on. Which... i guess makes since? But after waiting for so long i'd like to know it fits. And it didn't. too tight yet i dealt with it because guess what? it was the day before the wedding and after the service time i knew i wasn't getting it fixed. Their reasoning for the time being so late? Prom season. So i asked if this is their usual turn around time and they said YES. But after asking why it took so long when we ordered it in advanced, they said we could've PAYED more to have it arrive a couple days earlier. So if you want to be anxious about suits all the way up until the wedding, i suggest this place! Not to mention they wanted it back the very next day but said if we couldn't do that just call and it would be a fee