Rex Formal Wear is absolutely EXCELLENT! I have never been fitted for a suit in all my years. Rene made it comfortable for me and is very knowledgeable and helpful. It was a great experience! He is matter of fact, doesn't beat around the bush and doesn't waste time with nonsense small talk. Perfect for getting things done and making your vision come true. Go see Rene! You will be thankful! read more

If I could give this place zero stars I would.... I used these clowns for my wedding and it was nothing but an absolute mess. Literally one of the crappiest experiences in my life. To start, they closed down a store where a good amount of my groomsmen went to get their stuff and didn't tell anyone. Not me, the wedding party, no one they found out when they went to the building and it was closed. I then had to track all this stuff down that was scattered between FW and San Antonio 2 days before my wedding with no warning. To make matters worse some were mis sized and some hardly fit at all. Not only did Rex formal wear San Antonio and Fort Worth not really take any responsibility for this mess. They expect me to pay full price for all this "great service" lol Hellen Keller partying at a screamo concert is more organized than these clowns. Don't use these people they will try their best to ruin your special day and then expect you to return these pieces of crap within 48 hrs they really organized about getting their stuff back the first min they can. Bunch of clowns. read more

For starters, communication was very poor, I set our reservation 5 months prior they told me everything will be ready Two days before. it's two days before and they don't have anything ready and when I call to confirm they woman on the phone didn't even ask for my information just told me it was not ready and I need to check tomorrow. just heads up to those whole read reviews if you want a place that's is serious don't chose this one.. very unprofessional. Wouldn't use if my life depended on it. read more

I said it once, I'll say it again. Rene is awesome! I appreciate the fantastic customer service and professionalism. read more

Rex Formal Wear - Formal Wear Near Me - San Antonio, Texas

Big shout out to Mrs. Annie. She was incredibly knowledgeable and patient. We enjoyed the whole visit thanks to her.

Update from last rating in which we gave a 1 star review. This was mostly for Customer Service. However, Quincy reached out to us and made us whole. I also believe he understood where processes could be improved. Hopefully our situation was truly a one off. We'll definitely consider using Rex's again, if needed. The suits were nice. read more

Thank goodness for Rex formal wear and Esther!!! I own a wedding planning company and Esther is the girl I recommended to everyone. I will never recommend any other place!!!!!!!! read more

Rex Formal Wear - Formal Wear Near Me - San Antonio, Texas

Terrible. Staff was unfriendly when we we picking out suits. We waited for a hour to get 1 person of a party of 3, sized properly. Ordered everything on January 15 for pick up on March 25. PAID IN FULL. Received a call on March 22 that they didn't have the sizes. Instead of offering an apology or another option they just said they couldn't do that order. That left me with an emergency to find 3 tux in 3 days. This company is unprofessional, rude and if I ever see them at another bridal event I will be sure to tell everyone what a terrible company they have and they they treat their paying customers like completely garbage and have no sense of decency for wedding parties. DONT USE THIS COMPANY. YOU WILL NOT BE HAPPY. read more

Rex formal wear offers an exquisite selection of tuxedos, and Reńe's expertise and attention to detail made the entire experience truly exceptional. I highly recommend it. read more

If I could give no review I would!! I would not suggest getting any suits from this place!!!! My Son was in a Quince and we have done several. We couldn't pick up the suit until the day before the event!! I inquired what if something is wrong then how do we get this corrected! They explained that the warehouse was in the back of the store and that it would be fixed same day! If the warehouse is in the back then we shouldn't have to wait day before most place you can get things mid-week in case something is wrong! I take off work and take the boys out of school and the wait is over a hour just to pick up! The floor room was full and workers were leaving the floor and not returning to go eat making the wait even longer!! read more

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Rene at Rex Formal Wear made the tuxedo sizing process a breeze! He walked me through the different styles and colors, and helped me pick out the perfect tux for one of my closest friend's wedding! I highly recommend Rex Formal Wear for any formal events, and ask for Rene if you want top-notch service. read more

Our first time here. Our son is standing up in a quinceñera and we came for the first fitting. They were very busy(which is good for them) but very helpful. Martha helped us out with our son. She great! Very helpful and very informative. Looking forward to coming back. Prices are great. They have an assortment of styles for men and little ones too! They also have have some nice belts and sell some clothes for men. Will definitely keep them in mind for anything in the future. Thank you Martha! read more

Martha Ramirez made this experience as easy as possible. We came in on a Sunday and we're able to view our outfits and pick the pieces for our wedding. This place has everything you could possibly need. The staff is also beyond helpful! I highly recommend coming here for all of your wedding needs. read more

We chose Rex because they were recommended on a San Antonio area wedding Facebook group, but we were sorely disappointed. They took on way more business they could handle for our son's April wedding because it's also prom season. We waited an hour to be helped and then even though we went in a month prior to be fitted, at least three of the tuxes for the wedding party did not fit properly. They simply did not have the sizes that they wrote on the tickets when we went for the fittings, which we drove 3 hours each way for and took two hours for three people to get fitted to make sure pick-up was smooth and everything fit well. One person was given a stained white shirt and a few did not get the bow ties or buttons. It was a fiasco and it stressed everyone out even more on an already stressful day. Oh, we were also told that the tuxes would be ready 2-3 days in advance, but they were scrambling to get everything together the day before when we came in from out of town. Do not recommend! read more

Came in to pick up my tux for my wedding and René knocked it our of the park with his customer service. From start to finish he was there to help and alter any little thing I asked for. Made me feel very comfortable to get what I needed accomplished. Very satisfied with my visit and my suit fits perfect. Thank you to the whole team for all your help, Mr. René keep knocking it out of park with your excellent customer service and attention to detail! read more

This is the worst place to get a tuxedo from. I paid for my rental over a month ago and when I went to pick it up it took over two hours waiting to pick up. They were understaffed and they have a paper notebook to sign in on that they go by to see who's next. There was a wedding group who continued to add peoples names next to there's and the staff continued to service them even though they saw them walking and had not been in line waiting. I would not recommend them to anyone ever. read more

My fiancé and I had such a great experience here. Esther was very helpful and so insightful. Definitely recommend 10/10.

If ya need a suit or tuxedo - this is a great spot to visit! They had a great selection and the tux sized, tailored & ready to go in less than 24 hours! My son looked sharp for his Senior Prom. Thanks a ton, Rex Formal Wear! -The Domingo Family read more

Make sure you try on everything you rent. The initial fitting sizes didn't come close to what they gave me. Pants would stay 'sized' from faulty closures. If you're going to wear a tux more than a couple of times, buy one on eBay. Much cheaper and a better fit. read more

Bad customer service , walked in and I was ignored for 30 minutes and ended up leaving

Needed a tuxedo jacket and went to Rex to rent one. Excellent customer service and friendly staff. Will use again

Customer service was not good at all. We had an entire groomsmen party ready to order and it was so unpleasant we left. It was extremely unfortunate to feel so scolded for asking questions and feeling excitement for this day. read more

Rex's Formal Wear has been extremely courteous and friendly during the planning of our wedding. From the fast email response from the owner to the gentleman, Raymond, who helped us out - they've all been very helpful. Raymond welcomed us with open arms and hooked us up! Thanks Rex's! read more

Esther was completely rude and dismissive. Didn't bother to take us seriously at all. Just totally and blatantly blew us off and went to help other customers, never coming back to us at all. We went in ready to buy, and left upset and purchased elsewhere. read more

Stopped by to pick-up my son's tuxedo and we received the worst service. Location was full of customer waiting for a while. Only one employee was assisting customers but taking her time. Additional employees were just standing around working on minor tasks instead of assisting customers. They need to better stream their process. read more

Greedy people! Sent my son for his prom. He is no doubt a Slim, but they said "oh no ur a regular". Most likely because that all they had. Sad when they screw up what the do for a living a know better. Greed. read more

Brittany was fantastic to work with. I came in fully expecting to not have a suit ready in time with a one week notice but they can do it. She was very kind and patient and even offered some great suggestions. I placed an order but unfortunately had to go in a different direction due to some requirements for the wedding I am going to be a part of. Nonetheless, she was still fully willing to help with canceling my order and continued to provide excellent customer service. I know where to go in the future for any rental needs. read more

I was in need of a tuxedo for an upcoming event and decided to bite the bullet and buy an outfit. Rex Formal Wear turned out to be the perfect solution to my needs. The sales consultant Esther was very helpful and accommodating. She recommended a tuxedo that will serve my purposes perfectly. When I have future need for formal wear, Rex will be my first choice. read more

We came in looking for tuxedos for our wedding we dealt with Vickie she has excellent custom service and answered all our questions. I recommend anyone looking for great customer service to come here. read more

My husband has rented many suits and tuxes. The suit he rented from Rex was the best one! I could not take my eyes off of my husband of 31 years! I never wanted him to take it off! Go to Rex! You will not be disappointed! Especially you ladies! read more

Extremely disappointed after my friend left in tears because she & her fiancé had an appointment scheduled today, two months in advance!!! The whole party of ten showed up & the employees claimed they didn't have them booked anywhere in their books! AFTER the owner called her a week before to confirm. She showed the employees the email confirmation, mentioned the confirmation call, & the employees said basically "oh well, the owner isn't here now." On top of just that, they were extremely aggressive when interacting with my friend & the party & did not apologize or seem sympathetic at all. My husband is the best man; I joined them in this event & seeing how sad & disappointed the bride was, was heartbreaking. NO wedding party should go through anything like this. read more

Esther was extremely helpful when we had a black-tie emergency. Highly recommend!

Excellent customer service! Very quick to help us pick out a tux for our son's First prom. Very knowledgeable, great quality and prices. Measurement and order process was quick and they will tailor to fit correctly. Would highly recommend. read more

Not very helpful over the phone, I asked for a picture of the tux I ordered a while back and they told me to google it

Amazing customer service!! Raymond has been such a help to us while shopping for our wedding party suits!

SUCKS!!! This place has the absolute worst customer service and I'm not a picky customer. I used them for my wedding and the day my groom and groomsmen went to pick up the suit they gave them LIME green pocket squares which in no way matched the vest and tie which was a very light pastel green.When we asked for the correct color all they said was "that's all we have" that was not at all what we picked out and we were not told that they couldn't find our color. Although I doubt they even tried. UNACCEPTABLE for a tux rental place to give the wrong color a day before our wedding. We had problems throughout the process which I would have overlooked but that was completely ridiculous. read more

This store has no customer service and the employees have took no accountability. I used this store for my wedding because they offered a discount through the wedding fair. I went in and ordered the tuxedos a few months before the wedding. We picked out the colors and styles for the tux, vests and ties. I got a call 2 weeks before the wedding telling me that the ties I ordered would be an extra $10 each. I told them that was unacceptable because they had already agreed to give me what I ordered for a certain price. I called every day for a week and no one could give me an answer about correcting my order. I finally spoke to the manager lady Jay who was very rude and called me a liar but said that i would get the ties I ordered because the lady who took my order made a mistake. When we went to pick up the tuxedos, we did not receive the correct ties, my dad's tux was dirty and was the wrong size. They sent the wrong size jacket for the groom so my dad had to go back the day of the wedding to get the correct ties and jacket. We ended up buying shirts from K&G for my dad and the groom because the ones provided by Rex were so worn out and dingy. And after all of that they charged my credit card for an extra $90 because they said a vest was missing, even though the vest was returned. It took them 4 months and being reported to the Better Business Bureau before refunding my money. read more