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San Antonio, TX

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Rex Formal Wear

3.5 (43 reviews)
Closed • 10:00 am - 5:00 pm
Updated a few days ago

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I said it once, I'll say it again. Rene is awesome! I appreciate the fantastic customer service and professionalism.

Shawna L.

Thank goodness for Rex formal wear and Esther!!! I own a wedding planning company and Esther is the girl I recommended to everyone. I will never recommend any other place!!!!!!!!

If I could give no review I would!! I would not suggest getting any suits from this place!!!! My Son was in a Quince and we have done several. We couldn't pick up the suit until the day before the event!! I inquired what if something is wrong then how do we get this corrected! They explained that the warehouse was in the back of the store and that it would be fixed same day! If the warehouse is in the back then we shouldn't have to wait day before most place you can get things mid-week in case something is wrong! I take off work and take the boys out of school and the wait is over a hour just to pick up! The floor room was full and workers were leaving the floor and not returning to go eat making the wait even longer!!

This was the suit I got from Martha she helped me pick the vest color and the bow tie antique gold

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4 years ago

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Quincy B.

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8 months ago

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Quincy B.

Thanks so much

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1 year ago

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Quincy B.

Thank You

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7 months ago

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2 years ago

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Quincy B.

Tre we value you as a customer. Thank you very much.

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1 year ago

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Quincy B.

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2 years ago

Big shout out to Mrs. Annie. She was incredibly knowledgeable and patient. We enjoyed the whole visit thanks to her.

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Quincy B.

Pablo thank you very much

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4 years ago

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Quincy B.

We appreciate your business

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5 years ago

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Quincy B.

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3 years ago

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Quincy B.

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3 years ago

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Quincy B.

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3 years ago

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Quincy B.

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4 years ago

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Quincy B.

Thank you so much.

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4 years ago

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Quincy B.

Thanks so much

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4 years ago

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Quincy B.

Thank you very much. We love our customers.

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3 years ago

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5 years ago

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3 years ago

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Quincy B.

Jamal we really appreciate your business. Our customers are our kings.

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5 years ago

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Quincy B.

Thank You

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3 years ago

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Quincy B.

Thanks so much. We love our employees and of course our customers.

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5 years ago

My fiancé and I had such a great experience here. Esther was very helpful and so insightful. Definitely recommend 10/10.

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Quincy B.

Thanks so much

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9 years ago

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9 years ago

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5 years ago

Bad customer service , walked in and I was ignored for 30 minutes and ended up leaving

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Quincy B.

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6 years ago

Needed a tuxedo jacket and went to Rex to rent one. Excellent customer service and friendly staff. Will use again

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Quincy B.

Thanks so much

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4 years ago

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Quincy B.

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10 years ago

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6 years ago

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Quincy B.

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9 years ago

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5 years ago

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5 years ago

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Quincy B.

Thanks

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5 years ago

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9 years ago

Helpful 2
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9 years ago

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6 years ago

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Quincy B.

Thanks so much

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10 years ago

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7 years ago

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Quincy B.

Thank You

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7 years ago

Esther was extremely helpful when we had a black-tie emergency. Highly recommend!

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10 years ago

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12 years ago

Not very helpful over the phone, I asked for a picture of the tux I ordered a while back and they told me to google it

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Quincy B.

New ownership since 2016.

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Page 1 of 2

Ask the Community - Rex Formal Wear

Review Highlights - Rex Formal Wear

“Martha Ramirez made this experience as easy as possible.”

Mentioned in 2 reviews

Read more highlights

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Image Avenue Clothiers

Image Avenue Clothiers

3.9(18 reviews)
3.2 mi
•$$

Do not rent from this place…read more 1. On 1/17/26 I reserved a tuxedo. I was told to pick it up on Wednesday 1/21/26 and that I would get a call before 2pm 2. On Wednesday I called at 3:42, I was told they were about to call me. I had an event at 5 pm at a location at across town. I was given a tuxedo to try on with a shirt that was 3XL. I have never worn anything larger than a L. I was told they could hem the shirt and be ready by 6pm. When I informed them I had to be across town at 5pm the older clerk angrily said "do you want it or not?" I politely said I would pick it up Friday afternoon. The jacket would have to also be hemmed up to match the shirt sleeves. 3. Friday afternoon I had another event that run late so at 5:46 I called them to inform them I would be 8 mins late to pick up the tuxedo. 4. The shirt was still fitting to big but i thought if i keep the jacket during the whole event on Saturday it would be ok. 5. The jacket sleeved were hemmed up about two inches from the mark the young staff member had done. The older gentleman even said it was hemmed up way above the mark. That gentleman was able to fix the jacket sleeves on the spot. 6. On 1/24/26 at 10:01 the event organizer informed all attendees the event would be cancelled due to the deteriorating weather conditions. At 11:18 I called Image Avenue Clothiers to inform them I would be returning the rental. I asked about their cancellation policy the young staff lady informed she would call me in 30 mins because they never had that happen in the past. I did not receive any calls. 7. I showed up around 1:20 with the tuxedo and rental agreement that has a cancellation fee of 50% on it. I was told by the older staff lady that I would not get any refund. Spend you money somewhere were you will be treated better.

I've been going to this place for the past six years and their quality of work has really ,really…read moregone down . I've had to take back three pairs pants because of the hem coming undone. Each time the owner has tried to charge me for their mistake.I took a 600 dollar suit to get tailored , he charged me 117 dollars to ruin my suit . When I told him I was not happy with the way the suit turned out he tried to tack on an additional charge . The owner was super rude about it . I'm sure the business will not go belly up on the count of my bad review , but if you don't want to deal with poor quality and service please stay away from this place .

Photos
Image Avenue Clothiers - This is what was charged

This is what was charged

Image Avenue Clothiers
Image Avenue Clothiers

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JoS. A. Bank - 30.06, 30.07

JoS. A. Bank

2.7(12 reviews)
1.1 mi

I purchased four suits and four sweaters (buy one receive three free) this morning at Jos A Bank…read more Your sales executive Tim Sughrue was awesome. I really dislike shopping and he made the experience seem fast and easy. Please give him the recognition he deserves. Carol, I believe that was her name, was also very friendly and easy to work with when it came time for measuring me for alterations. Great job Jos A Bank! Andrew Jackson

Before you buy a suit from this store, DM me and I will personally call you and talk you out of it…read more Against my better judgment, I decided to give Jos A. Bank another shot. And this store succeeded in one thing. I didn't think I could have a worse experience than I had the first time I wondered into one, but really this one is the worst. Here's some context. MY SON is getting married. I decided that due to the occasion I should add somthing new to the wardrobe. It's a very special occasion. I tried a bespoke tailor but really not enough time. So now I go into this Jos A Bank on a Wednesday. My first instinct when a young man came to measure me was to run away, as he didn't make me confident that he was getting the correct measurements. But I allowed him to continue. Saturday comes around and I get the message to return and pick up my new suit. I return to the store to find my suit had some oily spots on it. I bring it to the attention of one employee and they ask me if I will have time to run it to the cleaners before the wedding. I politely said no honey, I will not accept the $700 suit with oil. I was then asked to return after a couple hours to pick it up again. A couple hours goes by and I return for the 3rd time to get my suit. I am told it's all cleaned up, and so I take it and I also purchase two more ties and an overcoat. I return home and take my suit to my closet to prep it for the wedding. I see many more oily spots, even larger than the first few I saw in the store. Now I have to return to the store for the 4th time during rush hour, with my brand new suit with oil spots. 1 hour of traffic later I get back to the store for the 4th time with the suit. I show the manager and he informs me that there are two options. He can have it cleaned, or take measurements and have a second suit made. It's Saturday and express that im feeling anxious about everything as I need the suit to be ready to fly on Tuesday. I'm assured everything can be ready before. Remember I said fly on Tuesday for the 5th time. Monday rolls around and I call the store, I haven't heard anything. I've had no updates, no reassurance. I leave a message to return the call at my office as I did not have my cell on this day. Hours and no return call. I call again. I get told "the manager is still out, I'm sorry". I ask for someone to call him and ask him to call me. Finally I get a call and I'm told "I called and left a message on your cell". Now I'm getting pissed and worried. I finally get the update: Your suit will be ready to pick tomorrow (Tuesday) at 9am. At this time I needed to be at work before the airport at 11:30. I always communicated and over communicated my schedule and flights and when I needed this suit by. I was guaranteed the whole way through. I had guarantees all the way until it was too late to even find a replacement suit off of the rack. I fly tomorrow and this store had over a week to fix this situation. I'll wear and old suit to my sons wedding day and didn't even get an apology. It's very odd and strange for a store to sell $1000 in merchandise amd them treat customers this way. I ultimately returned everything and will swear to god I will never return to Jos A Bank again. When I returned everything I didn't even get a "hey we are sorry", it was very informal and it even had a guilty feel to it, like I should have not returned what I purchased for $1,000 after all of the failures. If I could give less than 1 star I would. This place ruined a special day and gave no consideration to it being their fault.

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JoS. A. Bank
JoS. A. Bank
JoS. A. Bank

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Penner's

Penner's

4.9(88 reviews)
5.4 mi•Downtown
•$$

I had an amazing experience with Penner's when I needed a suit for my upcoming wedding…read more When you first walk into Penner's you immediately get the impression of a store that knows exactly what it is doing, and trying to be. There is history all over the walls, and you can see this is a beloved family run institution. That immediately made me feel good. Everyone in the store is also extremely friendly and helpful, the service is top notch. I had signed up for an appointment for a fitting, and I had a very specific suit color in mind (dark hunter green). I knew this wasn't the most common color for a suit, and I was a little nervous because I've never been through the tailoring experience before. Matt came over and walked me through everything, he helped me pick out not only the suit that is perfect for what I was looking for but he also helped me find a shirt, tie, belt and shoes. He was with me every step of the way. My suit had to be ordered and altered since it's not a common off the rack color, the team at Penner's kept in touch with me the whole time. I never had any doubt that I was in good hands, and any questions I had were answered fully. The price for everything was also extremely fair in my opinion. I fully endorse Penner's if you're looking for suits, clothes, shoes or anything else wearable. There's a big selection, and it's not just suits they also have just about anything for men's wear. A great selection, and a family owned business. I feel very fortunate to have Penner's in town and I will be back!

Popped in here to look around... and the service and expertise was so dang good I ended up buying a…read moresuit! Looks great with the expert alterations included. Nice place and well stocked- unlike discount stores today. Won't be the absolute cheapest, but fair price for a great suit that hangs right and looks amazing! I am not yet one to wear a lot of Guayaberas, but this place has some top notch ones. Quality!

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Penner's
Penner's
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Rex Formal Wear - formalwear - Updated October 2026

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