In a Bette Davis voice she says; "WHAT A DUMP!" Honestly, for $106.00 plus tax- just for myself...no triple A discounts...my experience here was definitely not favorable.
I booked based on decent reviews, and the POOL. On the last weekend of May, a very HOT day...imagine driving a long way, looking forward to cooling off with a relaxing swim...only to discover - the pool is not filled!! The host at the front desk was standing in for the owners who were away. She was apologetic...but geez, after expressing disappointment - at least offer a slight discount! There is no excuse for the pool not to be open by May 30..sorry. So that was the first negative....next?
I had specifically asked about check-in time, and said I would be there right at 2:00. The room was not ready. The front desk forgot to mention it to housekeeping staff, so I waited over fifteen minutes in the heat - not wishing to walk or drive back down to the office. After the room was cleaned, next discovery? - The odor in the room was atrocious. Though now non-smoking, my sniffer could detect years of ancient, stale cigarette smoke. The stuff lingers in the very walls...top it off with zero fresh air circulating...and you get abominable stink! I immediately went to open the two small windows and one came crashing down on my wrist...it would not stay up with out finding something to prop it - I grabbed one of the dirty bolsters from the bed.
There is a second door in the rooms, leading to a "balcony" - shared by the other rooms, and offering ASH TRAYS- so if someone smokes out there, bye-bye no-smoking room! Anyway, to get a cross breeze going, you have to keep both doors to the room open. I thought this might improve the smell - but I was mistaken. I ended up sleeping with the A/C on to drown out the constant road noise until after midnight. Then I was awakened at 7:00 a.m. by loud banging doors and voices next store (paper thin walls).
I went to breakfast around 8:15. 'Had to ask for more half and half- as the carton was empty. The oatmeal was gone and there was no bread left for toast. So, the option was cereal. No skim milk - only whole. The coffee was good- but how I hate drinking out of Styrofoam cups! Is recyclable paper so much more expensive? 'Went back for more coffee a half an hour later...and guess what? The fridge was filled with yogurt and there were muffins and oatmeal (not quite ready yet) and croissants. I was so annoyed that items had not been restocked sooner.
The rooms here are large, granted, and housekeeping does a good job of cleaning- considering the old stained smelly carpeting, bedspreads, and drapes. And now, comes the final complaint: there was not a single Kleenex in sight! Unheard of. Sorry, but that just slides this review down to one star - and if I could it would be a half star. If the rate had been around $66.00- I might not feel so ripped off. I can say one nice thing about the place: the property is pretty. It is filled with lots of beautiful trees... just watch that you don't step in the dog poop, as they allow pets (some jerks don't bother to clean up after their doggies).
If you don't have much of a a sense of smell (or are a smoker), and do not object to road noise or to hearing your neighbors, you may very well like Heidi's .
I, for one, will not return. read more