I have been using Cannock library since moving here 5 years ago. At first it was very inviting with…read morehappy smiling and helpful staff. In recent times the library has been modernised with self service machines and fewer staff and in my opinion this is not a progressive move for the library. The few staff that are left spend their time chatting to each other without regard for library users and no longer give the impression that they are there to help. The books are not returned to the shelves correctly and often the alphabet restarts some way along which is annoying. The self service machines are shut down early so that staff go home on time and yesterday when my husband and I visited the library we were told that we couldn't access the adult area as they were preparing it for redecoration. I feel that again this could have been done outside library hours and not in library user time. On the whole Cannock library no longer gives a personal service to its users and is not welcoming.

Very friendly staff helped my children to use the library for the first time letting me sit back…read moreand watch. Great choice of children's books and multimedia and computer access upstairs for those who need it. Good opening hours with two late nights and Saturday opening too. Good occasional book sales as well.

Burntwood library located in sankeys corner is a nice relaxing place to go. It has had a refurb not…read moreso long ago and now is looking really nice. If you into reading this is the place to be fantastic range of books from children to adult. The staff are really pleasant and always willing to chat. I would recommend going to the library as they also have connections with the job centre and places like that so if you are in need of a job this is also the place to go to. It is like the centre of the community.

Great children's area with their own computer access points. Lovely seating and different areas for…read morebook storage encourage young children to choose their own books too. Good use of space both upstairs and down with plenty of study space for those who need it. I have found some staff to be a bit abrupt with me as I use other libraries too but most are very friendly.

A crashed computer sent me over to this public library for the first time since my school days…read more Without access to the internet, and feeling a bit lost, the staff here were brilliant in explaining how the system works. You'll need to be a registered member of Birmingham Libraries first, but once you are, the staff can set you up with access details and then it's as easy as 1,2,3. Be warned - there are time limits to your browsing, but if you just want to check your emails or do a little bit of research then this is perfect. Situated by a huge car park, the convenience is second to none. It's also perfectly accessible from Four Oaks train station. The library also houses an impressive selection of books, audio-books and DVDs to hire. There are also plenty of chairs dotted round in case you just can't wait to start reading your book before you get it home. They also have a small section of books for sale for those reads that are just too good to give back!

great library plenty of choice and parkingread more

Excellent public library with a vast selection of books plus a reasonable range of DVD's and CD's…read more Superb computer suite too. However, more effort could be made to keep the books in some semblance of alphabetical order on the shelves.

Located in the centre of town, Walsall Central Library is home to adult/children's books, CDs/DVDs,…read morea reference section and computers. Helpful staff are on hand to help out if you can't find what you're looking for. They also put on homework clubs and children's activities