In Oct. 2023 Jim installed tinted stamped concrete patio and sidewalk. Looked beautiful. By March 2024 color was missing . Jim looked at problem, said it was the way he had put on sealer. He said he would "make it right." removed color, recolored and sealed it. Again, looked great. By Feb 2025 color was coming off patio and sidewalk, concrete was crumbling on sidewalk. Can only go through his salesman, Bob. Called him repeatedly from first week in March to present. Sometimes he would answer, sometimes not. Said he looked at problem last week and it was "normal wear and tear". We were here all week, he did not come by. When I asked him what day he was here he "could not remember."
So, we spent over $11,000 for a patio and sidewalk made of shoddy material.
Jim seemed to take pride in his work, not sure if he is even aware of this problem since Bob has been stonewalling us. read more