Came to this shop with a leaking brake chamber...... Guy told me it'll be about a hour for delivery…read moreof part and a hour for repair ..... I'm still sitting in their lobby 6 hrs later. This has definitely been the worst Ryder shop I've visited no urgency to get the job done and customer out the door on such SIMPLE JOBS !

Entered and No one was there, waited a good 10 minutes before a guy came out of a office to ask if…read morewe been helped. Finally got a truck and I have to say, wow kind of expensive but at least they had a coupon we could use that we dug through one of their calanders they had there, that they give away. Not offered the coupon, we found it, and the guy dang well knew they had them. Yeah...I think we will hire movers next time cause I think it was way to expensive. Perks that give them the extra star, clean place..

DO NOT PATRONIZE THIS PLACE! They advertise first month of storage unit fee is free! However, I did…read morenot receive my first month free. I tried on several occasions to work with them on rectifying this issue but with no success. Final attempt was when I spoke with a representative and provided all of my receipts with detailed information and was told there was nothing the rep could do over the phone and requested that I bring all of my documentation in person and speak with another person. I scheduled a time to come in. When I got there with all my documentation to show I never received a month free but rather had over paid, I was told unfortunately there was nothing they could do at the facility but I could call customer service at the 1-800 #. So I wasted time coming in person when the rep could have given me the 1-800# over the phone to call. CRAZY!!

i came in to pick up a truck and they had to move me to another location for the 3rd time but they…read morewere sweet and understanding, especially austin who made the process less stressful

The service shop is some of the best I have experienced. The management team and staff at this…read morelocation is some of the friendliest and most professional people in the industry who industry.

Need to fire morning diesel pump operator. Very slow and very lazy. Have to wait 20 min for him to…read morecome out and pump on a slow morning!

Left personal items in glove box and instead of making a courtesy call to get my items...THIEVES!…read moreThe representative says "oh I guys I should start checking the glove box when the truck is turned in." Ohhh please!! Be careful with this one.

The business owner was extremely kind and helpful. The 12' truck I rented did extremely well over…read morebridges on our cross-country move. Excellent shocks saved my glass items.

Great customer service, but the truck was super bumpy. Possibly needs new shocks. Our luggage…read morearrived safely though.

Call before you show up. They have limited trucks. Very friendly staff. Great u-haul not some…read moreghetto shop.