I have been a patient here for 3 yrs when I first came to Dr. Wheeler she did a complete work up on…read moreme and everything was off, she began sending me for test and X-rays and she got me together now my blood work looks amazing

Very difficult to get anyone on the phone at this office. When I finally reached someone to…read moreschedule an appointment for a specific issue, I was told I had to book a physical first and schedule two separate appointments--both a month out. I asked if the doctor could address both during the same visit, but the front desk said no and then hung up on me. Very frustrating and unprofessional experience. My complaint is mainly with her front desk staff.

Dr Supkay, her nurse, and the staff at Brushy Creek Family Physician are top notch…read more Dr. Supkay is a professional & compassionate doctor. She is thorough and proactive with her healthcare approach. She also stays current on the healthcare industry to ensure you get the best care and most current protocols based on ethnicity where relevant. This sets her FAR apart from other physicians in the area. I would drive a million miles to see Dr. Supkay. Setting up appts, request of refills, insurance is all an ease due to the excellent attentional to detail & communication. They also have an amazing patient portal which makes communication with Dr Supkay & her nurse very easy. You can also make refill requests & get lab results from the portal. I absolutely LOVE that Dr Supkay does NOT keep your lab results hostage. As soon as CPL completes them, Dr Supkay allows us to see them. And she follows up to discuss of course. The convenience of CPL being located on site makes any follow up labs easy breezy. Highly recommend Dr Supkay as part of your medical care team!!! Thank you Dr Supkay & staff for the continued compassionate care!

I have been a patient for over 15 years, along with my 2 daughters. Our provider left and they…read moredidn't assign another provider or give a recommendation. So now I have no doctor. Not a kind way to treat a patient of so many years. Unbelievable, actually. Would never recommend.

I am so very disappointed in this practice. I saw Dr. Chikkala for a couple of years from about…read more2019 to late 2021. I liked her a lot. I came to get my medications renewed and my pharmacy sent them to be ordered from the office. When I returned to the pharmacy they said they never got a reply. I would call the Dr.s office and it would go to voicemail and I would never hear back. I called quite a few times. I figured they closed or moved. I felt very betrayed at the time. I had to see someone else and then they moved. I recently went on Yelp to find a new doctor and saw that Dr. Chikkala was still at the same place!?? WT? I left another message, again, no response! I drove over there today and only the nurse was there. I told her about all this and said she would have someone get back to me. So Dr. Chikkala's husband (who runs the front) Just now called me. He was very rude to me. He said that because it had been almost 2 years that she was no longer my doctor, (well of course she wasn't). I wanted to go back to see her. He wanted to go round and round about when he "said" he called me back a long time ago and it was ME that never responded. LOL really? I DID call, MANY MANY Times! No one ever got back to me. Very irresponsible for a doctor's office. So, I said I would like to get in to see her. Then he tells me that I have to find another doctor because she won't have any information from the last 2 years?? Well, they can get that information from the last group I was at. He proceeded to then just make up stuff and it got ridiculous. He made no sense, I realized he was just being an ass. I really do not wish to deal with people like that so I will find a new, better, more communicative, and responsive doctor's office.

Dr. Chikkala was amazing. She was very thorough. She knows her business. The front desk personnel…read morewas also very helpful. The office was clean and organised. Looking forward to seeing her again. I have faith in her.

Such a welcoming environment. All of the staff are fantastic... Very, very happy with my experience…read moreand look forward to a long relationship...

I was a patient there for several years. I had previously recommended multiple people follow me…read morethere- and they did. While the doctors are fantastic, the administration is extremely difficult to deal with. They frequently scheduled unnecessary follow-up visits-sometimes as often as every three weeks-to monitor basic, long-term medications that were not controlled substances. This felt more like an effort to pad their schedule and billing than provide necessary care. Furthermore, they showed a profound lack of ownership, becoming defensive, even aggressive when asked to correct their own errors , instead always blaming others- which on multiple occasions impacted my ability to attain necessary medical services

Family first healthcare is an affiliate with the Ascension medical group…read more I chose this medical office because of the ability to make an appointment as a new patient within a timely manner. I got in within two weeks of my phone call. The office is clean and there are lots of seats. Our appointment was with Dr. ALBA. She is a family medical doctor so the type of care she provides is vast. She was superior. She deserves 10 stars. She was knowledgeable, she was kind, she was sufficient, she answered all the questions patiently. She listened to my 85-year, old mother patiently. I'm very happy I chose this doctor. The reason for the four stars instead of the five is because of the front desk and the check-in procedure. It's extensive to the point of being a bit unreasonable. One hour before the appointment time, They emailed me a very large amount of computer work to be done. I had to do it while my husband was driving. When we got there, they gave us the same information again in paper and we had to fill it out in paper. This is not a first time patient procedure. This is an every time procedure. There was people in there, complaining about these procedures verbally at the front desk while I was there. Since I find this medical doctor to be exceptional, I will fill out any papers that I need to every time I bring my mother to this doctor. If you're looking for a great medical doctor, Dr Alba is a good choice, but be ready for the front desk, it's quite a challenge.

Doctor Diallo is amazing! She listens to every concern you have and checks off every box to make…read moresure you are well taken care of. Best doctor I've ever had. However the person who was doing the bloodwork was honestly the worst phlebotomist I've ever had. She was rude. She didn't communicate. Didn't make sure I was good to stand before telling me to do another test. She took several vials without even checking in even though I already felt like passing out. Didn't check in or anything. Zero stars for her. It was the most painful blood draw I've ever had.

Having a Masters in Health Care, I am extremely picky when it comes to the facilities and providers…read moreI chose to care for myself and my family. Opening just a few weeks ago in the Leander area, this practice is well staffed, high tech, able to provide necessary testing / labs on-site. With the office closing at 5pm, I was worried my needs were going to have to wait until Monday morning due to problems on my end. Dr. Pham and his entire team stayed late with me on a Friday evening to make sure all my needs, concerns, and health questions were fully cared for. If you are looking for a provider & medical team who truly cares about your / your family's wellbeing, look no further. So thankful to have come across such an incredible provider so close to home.

Having gone through a fair share of disappointing doctors with poor bedside manner, I finally found…read morethe type of care I was looking for at Austin Primary Care. The doctor in question I've been seeing, Dr. Sandra Ordonez really helped me put my health back on track for the last half year or so since I started seeing her. When I came into Austin Primary Care a few months ago I was suffering from an uncontrolled case of Type 2 Diabetes and going through a rough patch, and over the last few months she helped give me the tools and most of all encouragement to get my levels back to completely normal (As of today!). I couldn't be happier with the care that I got, the healthier lifestyle I'm embracing and I really appreciated the online portal that APCC uses to keep in touch with your doctor free of charge if you have any questions. I sincerely got the feeling that the doctors here actually cared about my well being, which is unfortunately a rare thing to find as of late. Highly recommended, and I'm very grateful for her ongoing effort to steer my health in the right direction.

Horrible service. Last time I tried booking an appointment for my husband and they said earliest…read moreavailable is 4 months later. And mind you we are not new patients. Today I called in and the front desk lady disconnected my call 4 times. 4 times!!! And it's not that she couldn't hear me. She disconnected when I said I needed an appointment. They have specifically added in their introduction a friendly staff member will assist you... Now I know why they needed that. Their staff is anything but. Dr Agarwal is good but I have only been able to see him twice for annual check ups. Wish he worked somewhere else or they had better front desk operators.

On a scale of 1-10, Dr. Trevino is a 20. He is thorough, knowledgeable and caring. This world…read morereally needs more like him!

I cannot say enough good about our visit with Dr. Trevino. My father now lives with us, 72 years…read moreold, and has suffered a heart attack. More than anything, he wanted to find someone who understood his strong feelings about quality of life, and not fighting "nature taking its course." Dr. Trevino listened so intently for nearly an hour, asked insightful questions, offered sound advice. He was thorough, positive, and most of all so respectful. He comforted my Dad and me greatly. We have researched the DNR policies of Texas extensively, and I must say that this is a complicated state to die in. I wish we'd found Dr. Trevino 3 months again when Dad first moved in. I highly recommend him to anyone looking for superb geriatric care.

Outstanding medical care and patient service…read more I was not familiar with the DPC concept, but impact has a try it option. I called the office to inquire if my minor medical issue qualified, super friendly, and professional Individual answer my call and put me on a brief hold, came back in, said that most definitely did qualify and that if it worked with my schedule, they could see me Within two hours. The nurse practitioner delivered fantastic medical care, address, and solve my medical condition that need treatment I am considering signing up for their membership, but there is something I need to evaluate with my overall medical insurance/care plan and a discussion for another day Bottom line here... Great medical care, super convenient and reasonable price. The price was known and paid upfront. When I arrived I checked in on an iPad, in a few minutes later the medical professional greeted and me took me back and took care of me

Friendly professional, on-site immediate lab work for a common female issue just before Christmas…read moreand the air in the office was so refreshing, it smelled of pine or bayberry. That office is definitely medically vibin'. I would DEFINITELY go back when I change my insurance plan and they're in network.

Finally found a physician who deals in geriatrics. He takes time with you and he's very very…read morethorough. I can't say enough about him. I hope you will give him a try even though he's Muslim and his associates like the girls at the desk are Muslim do not hold that against him give him a try

Dr. Mo and his staff are outstanding. He is very patient and thorough. He makes time in his…read moreschedule when unexpected issues arise, which has kept my parents out of the emergency room and urgent care. The level of genuine care and compassion has been remarkable. We are so blessed to have met him and become part of his practice.