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HEB - Big Spring

3.0 (17 reviews)
ModerateGrocery
Open 6:00 am - 11:00 pm

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Edward M.

This is by far the best grocery store in Big Spring. Keep in mind that the only other option is walmart. That said, this location recently went through a renovation a few years ago and with that it lost one of the better things it had to offer, the deli. They still make the scrumptious rotisserie chickens, occasional tamales, and sausage on a stick, but they don't make lunch plates or fresh brisket anymore. The meat market is better than walmart's market. The produce is better than walmart's produce. The pharmacy is better than walmart's pharmacy. The selection of organic products is 100% better than walmart's organic options. Need I say more? The quality of the walmart store is so terrible it makes HEB look good in comparison. Not to say that HEB is not good. It just needs some improvement. The chain of stores has a great reputation for quality store brands and a nice shopping atmosphere. The atmosphere is what needs to be improved at this location. I wish they would improve the cleanliness of the restrooms and parking lot. Also, the aisles seem cramped, like they are trying to fit too much product into the store. They also have a splendid assortment of traditional Mexican foods, candies and drinks.

This is disgusting.

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2 months ago

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3 years ago

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2 years ago

Sale price directly in front of item is for a different brand. Produce is iffy. 2 more reasons to dislike this store.

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3 years ago

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5 years ago

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4 years ago

Amazing deli area from customer service to cleanliness it is the best! Great selection of food all throughout store.

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11 years ago

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7 years ago

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9 years ago

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4 years ago

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8 years ago

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8 years ago

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10 years ago

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9 years ago

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13 years ago

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11 years ago

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11 years ago

Smallest HEB I've ever been in. However it's clean inside and out and the staff was quite helpful.

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Review Highlights - HEB - Big Spring

The only reason I am rating a 4 star is because of their pharmacy.

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Walmart Supercenter

Walmart Supercenter

(26 reviews)

$

Wow. They had all kinds of milk. And some of the milk came from nuts, not just cows. Who ever heard…read moreof a nut milk? How do you go about milking a nut? Do you have to milk the nut every day? I think they had some other things to buy here, but not 4K movies, though you can buy a 4K tv!?! Why buy the cow when there's no milk?

Long story short, Walmart should revamp the customer service training and hygiene. As a contractor…read morefor Sam's/Walmart I always emphasize good customer service with efficient and fair pricing. I have shopped at Sam's and Walmart for years and I really understand that with affordable prices, Sam's/Walmart uses affordable labor. With that affordable labor comes challenges. I would like to start with the Automotive department CSR needs to be reassigned. He is a hygiene fail followed by constant challenges from customer requests that are the simplest form. From simple data entry to communication with customers. Not only with myself but my observation with other customers. The automotive technicians need training. From talking to customers to learning to communicate with CSRs on breaks to prevent customers from going elsewhere for service. This would improve customer interaction and drive productivity as well. My personal experience with this store has been below fair. I've been waiting on tires for over a week to find out they have been in for about the same time. I've called and can't get through. Once I get a break to check on status I am told they can install ASAP. Then I get pushback from the techs. This is after I suggest dropping off the following day. I spent another 30min just to find out it's now going to over 2hrs. Thanks Walmart. Now I'm in a great mood arguing with my wife over your staff messing up our Sunday morning and accomplishing nothing with you, on the partial day off that I have.

HEB - Big Spring - grocery - Updated May 2026

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