Quality off food control has gone down drastically. Bloated chicken, expired bread, bad fruit…read more Service has gone down as well. Cashiers not paying attention. They rather talk to baggers about bs than what's going on with the customer in front of them. Place is dirtier than last week. I thought maybe they were so busy they hadn't gotten a chance to clean, but apparently they just got lazy. Today was empty and place was very messy and dirty. Tempted to call health inspector. This is the worse it's been, HEB. Get on your people, please.

This store does not stand behind their return policy. Even when I pointed out the policy posted on…read morethe wall behind the service desk the manager just shrugged and refused to comply with the policy.

Wow. They had all kinds of milk. And some of the milk came from nuts, not just cows. Who ever heard…read moreof a nut milk? How do you go about milking a nut? Do you have to milk the nut every day? I think they had some other things to buy here, but not 4K movies, though you can buy a 4K tv!?! Why buy the cow when there's no milk?

Long story short, Walmart should revamp the customer service training and hygiene. As a contractor…read morefor Sam's/Walmart I always emphasize good customer service with efficient and fair pricing. I have shopped at Sam's and Walmart for years and I really understand that with affordable prices, Sam's/Walmart uses affordable labor. With that affordable labor comes challenges. I would like to start with the Automotive department CSR needs to be reassigned. He is a hygiene fail followed by constant challenges from customer requests that are the simplest form. From simple data entry to communication with customers. Not only with myself but my observation with other customers. The automotive technicians need training. From talking to customers to learning to communicate with CSRs on breaks to prevent customers from going elsewhere for service. This would improve customer interaction and drive productivity as well. My personal experience with this store has been below fair. I've been waiting on tires for over a week to find out they have been in for about the same time. I've called and can't get through. Once I get a break to check on status I am told they can install ASAP. Then I get pushback from the techs. This is after I suggest dropping off the following day. I spent another 30min just to find out it's now going to over 2hrs. Thanks Walmart. Now I'm in a great mood arguing with my wife over your staff messing up our Sunday morning and accomplishing nothing with you, on the partial day off that I have.

Hall's meat company is a rip off a fraud and they do not do a good job. They overcharged and took 6…read moreweeks to get a pig back cut. Ask for if we wanted bacon they cut meat. Then you gotta smoke it or cure it yourself the whole point of getting bacon is to get bacon

Great meat market in a small town, nice to see that there are still butcher shops that believe in…read morenon utility beef.

Can I give it a zero? This is the worst Dollar General I have ever seen? Was there an earthquake…read morein Big Springs? The manager of this store is incompetent. I asked a local if this was how this store always is. She said yes and directed me to a different store in town.

From the owner: Dollar General Big Spring is proud to be America's neighborhood general store. We strive to make…read moreshopping hassle-free and affordable with more than 15,000 convenient, easy-to-shop stores. Our stores deliver everyday low prices on items including food, snacks, health and beauty aids, cleaning supplies, family apparel, housewares, seasonal items, paper products and much more from America's most-trusted brands and products, along with Dollar General's high-quality private brands.