I see a negative review for Heavenly Lashes by someone who never used this company and I have been a customer for over a year and now feel inclined to leave a review.
First off, in regards to the eyelash extensions I have received from Jenna, I have always LOVED the product overall. Absolutely lovely effect, though too much upkeep for me and I do think it likely damaged my eyelashes, though I likely did not take great care of them. I think Jenna overall has very good skill at this - I've had one other person apply lash extensions and Jenna's work was obviously superior.
She has been professional and runs a good business - I would assume a scheduled client canceling a $200/hr appointment at the last minute is a significant loss of income and you have to book quite in advance. I am a physician and value my time greatly so I can appreciate that. I would say there is room to improve on communication, but that is the only negative, this is otherwise an excellent service provided at Heavenly Lashes that I would highly recommend. read more