Rude workers and they will rush you when ordering. Since we normally don't eat donuts, we didn't know what to order. While looking at the available donuts, the rude worker ask what we wanted. We responded, "please give us a moment" seconds later she asked again and this time added how many donuts. No one was even waiting in-line to order, and this rude lady kept rushing to get our order. Bottom line, donuts are mediocre top that with rude workers equals, we're never going back there ever again! read more

Before Coronavirus hit, this store was dirty. (Therefore, at this time, the owners may have cleaned up the store.) The floors, walls, tables, chairs, and the glass covering the donuts were all dirty. We never touched anything and since we rarely eat donuts, we did not purchase here often. The younger female cashier called me a rude name in a language that was not English. I know she called me a rude name because I speak the language she spoke. Her behavior was reprehensible and inappropriate. Why would you call your customer a rude name if you are in a service establishment? The older female cashier has been better. The male cashier/cook(?) hurried us when we asked questions about the different types of donuts and hurried us with our order; obviously he had better things to do. The donuts are okay but are nothing special. The jelly fillings are not particularly good, the fruit fritters don't have fruit in them, the other donuts are hit and miss. We won't go back and neither will our friends nor family. read more

I've been going to this location since I was knee high to a grasshopper. Back in those days the building was a Winchell's Donuts. I honestly like that it's a bit run down. I swear some of the finishes are the same as when I was just a little snot. The staff there are usually nice enough. The donuts are donuts. Nothing all that special and I like it that way. I just want a cup of Joe with a gallon of creamer, a Bavarian cream filled, and a plain old fashioned. I picture it like a donuts ying yang with the coffee as the dark circle and the cream as the white. The decadence of the cream filled juxtaposed to the simplicity of the old fashioned. Yeah, pretty cool. It's best if you show up well after the morning rush. If your friendly they sometimes toss in an extra one or two. read more

Our first time here but it definitely won't be our last. We tried the assorted fancy dozen and they were all very good. The dough was soft and tasted very fresh. Not too sweet either, which I loved. So glad that it's open 24hrs so I can get my donut fix any time I want. And the lady that helped us was so nice and patient when I asked her which flavors were which since it was my first time there. read more

Heavenly Donuts - Soft, fluffy dough. Not too sweet either. Very yummy. - Donuts Near Me - Lacey, Washington

Nice folks run this place. However I can't find any fruit in their apple fritters (or their fritter variants) . read more

I got a half dozen donuts here this morning and all of them are delicious. I'm a sucker for a good apple fritter but I was so excited to try the peach fritter and will be back to try the other flavors! The raspberry filled donut was amazing too. I wanted to try more but I was stuffed. Overall there were no complaints around our breakfast table. We will be back very soon! read more

Heavenly Donuts - Donuts Near Me - Lacey, Washington

Do you ever feel like you're instantly judged as soon as you walk into a place? Yeah. This place does that. Especially when you're suuuuuuper nice and have apologized for miscommunication they're still rude and then not wanting to talk to you afterwards. The family before my boyfriend and I got told "oh I put a free one in there (the box) for you" and then we went and didn't get anything but a nasty attitude and face. Really nice customer service = 0/5 stars. And like the other review said, their jelly filled doughnuts are filed from a tub of jelly you can buy at cash and carry (smartfood services). read more

Soggy crullers and greasy fritters - UGH!! Maybe I just went on a bad day but yuck!!

Called to see if they had vegan donuts and they said yes. I made the drive there after calling several donut shops. I arrived and turns out they don't have vegan donuts. Not sure why they had to lie to me. read more

Very good donuts, but several staff members, including the man who handles the food, refuse to wear masks...so, I am not returning. This used to be my favorite place. I do not want them breathing on my donuts. From now on I go across the street to the newly opened House of Donuts, who also have incredible donuts. Especially maple bacon. read more

Fresh as can be, great selection, these are donuts like they are supposed to be. Just had a pineapple fritter and a bacon maple bar - outstanding! Nice people, too. read more

I just wanted to thank heavenly donuts for putting together five dozen donuts at the last minute to send to the nursing home that helped my father takes take care of his derriere.! This was my first take-out order using GrubHub and I was thoroughly impressed and happy that they were able to get the donuts there and time for morning break and there should be enough for all three shifts of healthcare workers to let them know how much we appreciate them. Thanks again heavenly donuts! read more

I love the donuts from here. They're fluffy and full of flavor. I recently visited Voodoo Doughnuts in Portland and I was not impressed... I think it was mainly because I was expecting it to taste like the ones from here. I recommend you give them a try, you'll want to come back after you've tried them! read more

Clean, friendly service, and a wide variety of assorted treats to choose from! If you want a donut that is so fresh it melts in your mouth and a reminder that there's good in the world, then this is your place! read more

The glazed donuts were usually good, but as noted in some reviews are a little too heavy for my taste. The older lady who is on duty is surly. Always says 'how are you' and then gives a hate stare. read more

These donuts are sooo good! Staff are really nice too! They are open 24 hours! Yummy! read more

Its been 14+ years since we discovered this donut place and we just keep going back because they make some of the best donuts we've had. Nothing scrimpy on these things they are total flavor bombs. Do yourself a favor and go grab an assorted dozen!!! read more

I have done a couple of large orders with Heavenly donuts. I have called ahead to make it more convenient for myself and others. Both times I have called ahead and ordered, the order has not been filled until I walked In the door. Yesterday I had to wait for the large order to be filled while the woman behind me had to wait for just one donut. Donuts are usually good but organization of filling orders for customer convenience needs to improve. For large orders I am more likely to go to a different donut shop. read more

As soon as you walk in you can smell the donuts! We got a classic chocolate glazed donut and an old fashioned chocolate glazed donut. Mine was just made fresh from the oven and it was probably one of the best donuts I've had. Definitely recommend!! read more

Heavenly Donuts - Donuts Near Me - Lacey, Washington

Large selections of donuts. I got the custard and maple bar. It was fresh. The staff was very friendly and knowledgeable. This will be my to go place. read more

My favorite place for late night donuts. We have been here numerous times and we are pleased each time! With the kindest people, great donuts, even better selection, you can't go wrong. Be sure to give the glazed donut cinnamon roll a try. read more

Not So Heavenly Donuts This place had the worst customer service and I was the only one there. Totally ignored me and so I said 'hello' while at the counter and when I asked for glazed donuts she then simply turned to her coworker and continued to ignore me. This place says 24hours but they had NOTHING of the typical; twists, glazed or old-fashioned. read more

My parents first went to the Longview store about a month ago coming home from vacation. They brought some Amazing donuts home. So when we had to make a trip to Olympia my parents and I had to make a trip to the Lacey store Tuesday. Can I just say these are Absolutely the Best Donuts Ever! So fresh and taste Amazing! I would also like to give an A+++++ for the super nice and friendly workers and Owner! Heavenly is definitely a good name for this franchise indeed! Can you please build one in Tacoma or Puyallup?? read more

You really can't beat the price for a dozen donuts at this place. They are very good and my teenage son concurs.

If you didn't clean your house for a year it would look like this place. DIRTY, DIRTY, DIRTY! And the donuts are below average at best. If you like eating terrible donuts in a dirty atmosphere then this is your place! When we came in, the girl behind the counter just mumbled a few words that were not recognizable as any language we had heard before... We should have turned around right after we walked in, but we ordered a few donuts since we were there. They weren't just bad -- they were TERRIBLE! I definitely wouldn't get donuts here, I also wouldn't get them to go and if someone brought a box of these to the office I'd make sure they went in the trash before someone ate them. This place makes me wish that health department scores were posted on the window like in NYC -- that way unsuspecting customers would have an opportunity to turn around before they got in the door. Eat here at your own risk! read more

Hands down best donuts around! The glazed twists are our favorites. Friendly staff too!

I was excited to try Heavenly Donuts, especially since it's just down the street from my BF's apartment. We rolled in relatively early on a weekend and sad to say that there wasn't that big of a selection as I would have thought. Heavenly looks quite large from the outside and yet through their window, most of what I saw was plain, iced, chocolate, and twists. Where were the old fashioned, nuts, coconuts and jelly-filled ones? It also felt like I was walking into a factory - no greetings, no warmth, no fresh scent of sugar and frying dough...we just pointed to our donuts, they were thrown in a brown paper bag, we paid our bill and quickly left. read more

I agree with all the other reviews. The doughnuts are okay, but the service sucks! When I walked in, the guy behind the counter was talking to a woman at the counter. To me it did not look like she had bought anything, they were just having a conversation. So there was no greeting, which I am okay with. However, once the woman left, the guy totally ignored me. Once I made my selection and got his attention, he was not friendly at all. Just a blank faced stare. Creepy! He bagged my doughnuts and checked me out. He didn't say two words to me the entire time. I will never come back to this place. read more

Decided to stop here for donuts around 7p at night to eat the next morning for breakfast. Would have went to Mountain Bakery, but they were already closed so we figured we would try this place out. We got a few different donuts to try and also donut holes. All of the donut holes were covered in sprinkles which was odd. That night, we split a donut and had a few donut holes and they were not very good. Next morning, the donuts were not very good either. Just did not taste fresh and did not make me want to go here again. My kids liked the donuts though. read more

For the record, I've always loved the Heavenly Donuts in Lacey on Sleater-Kenny but, now it is going to be a very long time before I return. I just caught them trying to short-change me. I'm convinced it was a deliberate act because I saw the cashier count my change, pause, and count it again. When I pointed out her error, she kind of smirked, and said "sorry" a few times. I'm not going to say I'm never going back....but it will be a VERY long time before I return. read more

Visited for the first time a couple nights ago. I was exited because I had heard good things and had been wanted to try this place for a while. Was definitely not disappointed.. The donuts are OUT OF THIS WORLD good. The hype is real, y'all. read more

Upon walking into a donut shop I expect to smell the sweetness of fresh baked pastries...not when I walked into here. It reeked of pine sol. Why I even decided to take a few more steps inside the building is beyond me...my stomach wanted a donut. The appearance of the inside of the building screams I need a lot of work to be up to code! Falling apart drab and just doom and gloom. The worker behind the counter didn't seem insterested in helping and when we were having a hard time deciding he was very rude and acted impatient. The donuts are not that great. Deff not worth what I paid. read more

Oh my gosh the fritters are AMAZING. Like hands down the best fritter I've ever eaten. The whole thing is this crisp gooey on the inside apple cinnamon size of your hand way to sweet pile of goodness. They have raspberry blueberry pineapple and I think a few other flavors. The other donuts are so good to!!! I hate donuts that you bite into them and they are dry and get stuck in your throat. Bleh!! Not these donuts. Go here, or don't go here because I'm filled with regret every time cu you can't stop at just one!!!!! read more

Heavenly Donuts - Donuts Near Me - Lacey, Washington

In the search for a fantastic donut shop after moving to the area, the reviews and testimonials of customers at the location proved to be correct. These donuts are exactly what you want from a donut shop. Nothing too fancy and over the top. Classic styles and tastes. Being open 24/7 is a key factor into loving this place. If you're up late and have that hankering, they are here to treat. Friendly staff that is helpful and willing to be patient. We will be using this place in game future, thank you Heavenly Donuts! read more

A nice treat. Heavenly Donuts has a great selection of donuts to choose from. The lady at the counter served us quickly and the prices were fair. We will certainly be returning as it's been hard to find good donuts in the area. We went in the afternoon and the selection was fully stocked and fresh so it looks like they bake more than once a day. read more

They are open 24 hours! Great maple bars and apple fritters. Friendly service. Our favorite donut shop whenever we visit Lacey.

How many places will fill your order when you order 160 donuts with a 3 hours notice? THIS PLACE! They stepped up to the plate and gave me great service. The donuts were wonderful and it was fantastic service. They were excited for my order and even threw in a couple extra for free! Will definitely do business with them again! read more

Umm I saw a fly flying around in their glass container that holds the donuts. There store could use some major renovations! Customer service was horrible! The 2 employees that was on shift was Hispanic and couldn't really understand English or what I wanted. They also seemed like they did not want to be there working. Sort of just going through the motions to earn some cash. So sad! 2 stars only because their donuts were pretty good! Also. ..this store had no specials on national donut day! Cmon man! read more

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I work at Shari's and a lot of times I'd go in to work and find that someone brought these donuts to share. They are very tasty donuts and I will stop in there on payday to buy some. Heavenly Donuts is now my favorite donut shop MMM-MMM- GOOD!!! read more

The donuts are amazing hands down the best. Im definitely going to be a regular at this donut shop. I was surprised how fresh the donuts were at 4 AM read more