1. Heather Wood - Lamplight Realty

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Deming, NM

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Heather Wood - Lamplight Realty

5.0 (1 review)
Open • 9:00 am - 5:00 pm

Services - Heather Wood - Lamplight Realty

Buyer's agent

Listing agent

Heather Wood - Lamplight Realty Photos

Recommended Reviews - Heather Wood - Lamplight Realty

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4 years ago

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Deming Realty

Deming Realty

(14 reviews)

In reading some of the negative reviews, it is disappointing how easy it has become for someone to…read moreleave a negative review and damage a person's or business's reputation without knowing--or considering--the whole story. We need to be clear about something: you are not our only client. We work with multiple buyers, sellers, property owners, lenders, title companies, inspectors, appraisers, and other professionals every single day. We are constantly juggling phone calls, appointments, contracts, deadlines, negotiations, and problems that need immediate attention. We absolutely value every client and work hard to provide good service. But expecting us to drop everything the moment you call or need something is simply not realistic. Not receiving an immediate response does not mean you are being ignored. It does not mean we don't care. And it certainly does not justify going online and trashing someone's reputation because everything didn't happen exactly when or how you wanted it to. A negative review can affect a small business and the people who have spent years building their professional reputation. If you have a problem with the service you received, talk to us. Give us an opportunity to address it. Communication works both ways. We will always do our best for our clients--but we also ask for a little patience, fairness, and respect in return. There are two sides to every story. A review only tells one of them, you might be amazed at the other side.

Horrible agent. She is very dishonest and led me and my husband on a wild goose chase. We came…read morefrom Florida and she deceived us about every property. Yes I agree with the racism part, as she only really wants to deal with Hispanics. A friend of mine was looking for a property in Deming and she refused to show it to he. We had get get the Real Estate Commission involved. This woman is beyond unethical, she is downright evil.

Erika Ceballos - Saenz and Smith Real Estate

Erika Ceballos - Saenz and Smith Real Estate

(4 reviews)

Excellent Agent - House Sold on First Offer…read more We found Erika Ceballos to be professional and competent, but with a few caveats. She met us and immediately we realized she was the right person to help sell our house quickly. She was organized, timely, and energetic. She understands the market and has the tools for sharp decision-making. However, we encouraged Erika to be more assertive. It was our suggestion that we have an open house when the sale started off slowly. She quickly set it up and passed out flyers in the neighborhood. We suggested that Erika communicate with us more often on what was happening amongst realtors inquiring about the house, how many people attended the open house, etc. She upped her flow of updates. When the offer came in, she was on top of that. But we felt in limbo waiting to hear back from her about how the buyers were reacting to our counteroffer. We'd prefer more responsiveness. During the sale process, we needed a few resources for minor repairs and moving. Erika was quick to suggest reputable contractors in the area, who were all very responsive and capable of doing the work without delay. She also provided us with weekly snapshots of the housing market in our area. We did have to ask for that content the first time. Afterward, she was on it. Importantly, we found it essential to go through the comps carefully ourselves to land an optimal selling price. Once we worked that out with Erika, we made only one price adjustment to sell the house. After the offer was confirmed, Erika handled all transactions smoothly using online tools and apps. She texted us when there were new documents to sign and submit. Our buyers had some complications toward the end that delayed the sale, but Erika powered through and got the deal done. We highly recommend Erika Ceballos for all your real estate agent needs. In a rapidly changing market, you need someone who is reliable and dependable to get a deal done. You'll be ecstatic to work with Erika and get your property moving on the market.

Erika is an angel. What I appreciate about her approach is that she brings the caring,…read moreunderstanding, and service - what you expect from people who grew here in the Southwest. She practices what I believe -- good old fashion business value - super person - Erika makes life easy for you.

Heather Wood - Lamplight Realty - realestateagents - Updated November 2026

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