This is NOT a five star review but they always hide the bad reviews, if I could put zero stars I…read morewould. All my first fish tank I got from PetSmart passed from a sickness called the "fish ick" I came to petco to hopefully get a better result, and of course I was mistaken. All the fish are loaded in tanks full of 30 of them at a time and all the tanks are connected, fish ick is REAL and it killed all my fish, they do NOT care about their fish and sell them even though they have a literal disease. Do not buy fish from here. Or PetSmart Overall, do not buy fish from here go to a store that's meant just for fish.

manager on duty wouldn't sell me a bearded dragon even th I was buying the set up I've been all…read moreacross the us trying to find one and finally found one I want and get told they won't sell it to me cause I don't have pictures of a set up she was a prick about it as well need to lay off the burgers

Multiple dead fish in each tank this place is not taking care of their fish this is so sadread more

This is the second time I've bought salt water fish and they have died the next day and I know it's…read morethe fish because everything else in my tank is fine so between the dead fish with no guarantee on them and a manager named James at the Jasper store I'm just about done with Petco

Purchased a Cub Cadet Walk Behind Trimmer 4 months ago... stopped working after 2 months, finally…read moregot around to bringing it in and TS says they don't warranty the equipment unless you buy their warranty, not even for 4 months. Called Cub Cadet and they have no service people within 100 miles... TS don't care. Beware buying equipment from this place... they do not stand behind the products. I dropped the trimmer off with them and left it. I'll buy from more reputable companies from now on... and you should too.

Absolutely wonderful and knowledgeable staff. It is nice to have a salesperson that not only can…read moresell you a product, but also HAS real life experience with the products! The best thing is, if they don't have what you need they will advise you on alternatives or look up stores in the area that does have what you are looking for.

I have been in the store a few times and everyone has always been very helpful and nice. If you…read morelove Reptiles like I do particularly snakes they have a nice selection. They also have supplies and food for other kinds of animals as well. I highly recommend! You will not find a better selection of exotic animals in the area.

I purchased a hamster from this store and during the third night of owning it, I had to watch it…read moreslowly die. The next morning when I was able to contact the store, I was informed that they neglected to give the baby hamsters medicine for wet tail, a completely treatable disease. Half of the litter died because they had gotten relaxed with their hamster care. I was able to receive a refund, but nothing can erase the trauma of having to watch the poor little thing suffer and slowly die for hours.

This is NOT a five star review but they always hide the bad reviews, if I could put zero stars I…read morewould. All the fish are on the back wall loaded in tanks full of 30 of them at a time and all the tanks are connected, fish ick is REAL and it killed all my fish, they do NOT care if their fish and sell them even though they have a literal disease. Do not buy fish from here. And the lady who sold me my fish was straight up rude to my dad and acted shocked when I said she was weird and rude. Overall, do not buy fish from here go to a store that's meant just for fish.

I have been taking my puppy to PetSmart for grooming since I got him. The groomers have never been…read morethe friendliest, but it's convenient to my work. The last visit they informed me that he does not like to get his nails clipped, but they never told me that they would no longer groom him. I tried to schedule a grooming online as I have done in the past, but I received a message to call the store to make an appointment. I called and was told that my account was inactive, and I was passed to another associate who informed me that they would no longer groom my pet. We did have a conversation on my last visit, but she did not state that he could not return. I will never go to this store for anything ever again. The grooming staff was pretty rude from the beginning and the groomers lack communication skills. I am not the first person this has happened to, a friend of mine told me the groomer made an executive decision not to groom her dog also.

Lois treats and loves each cat as if they belonged to her. She shares photos daily and gives…read moreindividual attention to every cat in her care. The condos are large, spacious, and clean. In addition to these amenities, the price is incomparably reasonable!

Sorry to have to stop patronizing this store as it is more convenient for me than any other that…read morecarry's my brand of dog food. I took time and worked hard to get a grooming scheduled which didn't happen. I was not informed until I got to the store with the dog and waited for several minutes that a new policy would prevent them from grooming my dog. I'd had the appt. for two weeks. Very frustrating! Waited in line with other customers while two workers talked on the phone for several minutes.

The employees at this store are always very helpful and friendly when I visit. They make…read morerecommendations and allow returns if my fur babies do not like them, except on wet food. That's a big plus when it comes to my very picky animals. I shop online and do pick up to receive extra discounts and on auto-ship.

This was our first trip to Petco due to vaccinations. The staff was helpful and appropriately…read moreignored my dog who was training. The cashier even found some great treats that were BOGO 50% off. Great training experience!