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    Heather Amos, DO

    1.0 (2 reviews)

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    2 years ago

    I was hung up on and treatly rudely by the person taking calls she should be fired at the very least

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    7 years ago

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    Brandon Area Primary Care, P.A. - Exam room

    Brandon Area Primary Care, P.A.

    3.0(16 reviews)
    0.2 mi

    Their care quality could be better I was seen by Joe Braden. The billing lady explained to me that…read morewhatever objection I had is pretty much policy when it comes to how they treat. In my case, I have a bad back, lower back to be exact and I went there, hoping to be able to be recommended a specialist or to be checked out and I was told to be treated with pain meds for six weeks with an x-ray and they did not tell me ahead of time that they did not take my insurance and that end up being an out of network service literally I believe I waited longer in the waiting area than any actual "treatment", I had to call and complain so instead of $142 it's now $106. I also called the billing lady around 10 AM and just now got a call at 4:00 PM. Staff is nice the people they are nice but the quality of my service in regards to the PA did not grant $142 bill.

    My husband and I were both going to this facility but have now decided to go elsewhere since we…read morehave had too many issues! Most recently, my husband made an appointment because he was having chest pains. Dr Braden ordered a chest x-ray and blood tests. My husband went for both then waited and waited for the doctors office to call to discuss the results but THEY NEVER DID! Instead, he had to call the office and all the nursing staff said was that he could come by and pick up his results. Not once did the doctor ADDRESS his blood results or Xrays, etc. Looks like if he wanted to discuss further, he would have to pay for another office visit! They tell you not to use Google your medical questions, but that seems to be more efficient in getting help than this office. Avoid!

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    Brandon Area Primary Care, P.A.
    Brandon Area Primary Care, P.A. - Exam room

    Exam room

    Brandon Area Primary Care, P.A. - 3rd Pharmacy rep in 20min makes for a longer appt. wait when they get seen w/o appts.

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    3rd Pharmacy rep in 20min makes for a longer appt. wait when they get seen w/o appts.

    Tampa General Medical Group

    Tampa General Medical Group

    3.7(3 reviews)
    4.6 mi

    I moved to Riverview area a couple months ago and was looking to establish myself as a patient with…read morea good and reliable Doctor. I ended up with the nurse practitioner Gloria Ossa who is excellent. Very clean place and they go out of their way to listen to your concerns.

    These people were rude, inept and run the most unprofessional clinic I have been to. Do yourself a…read morefavor, and avoid this place. They would screw appointments...their tech/nurse was constantly, openly rude to me...they didn't care. There were SEVERAL instances of their unbelievable behavior...here is one from my letter of complaint to John Couris, president of Tampa General Hospital: "I will NEVER understand why you and your staff treated me the way you did. I did NOTHING wrong...I am happy to share what happened to me in reviews. I went to their clinic in Sun City Center...and that turned out to be a massive nightmare. I'm 65 right now and have never...NEVER met people as inept and rude as the staff that runs this place. It is almost funny it is so bad...but when you are on the receiving end of their nastiness...it is really ugly. Here is just ONE event I endured with these people. 1) My appointment with Dr. Lamielle was for 1 PM 2) I arrived at 12:45, checked-in, told to take a seat (usual stuff) 3) Soon, it is after 2PM so I walk up to the next open window to ask how much longer. 4) The girl says to me "Oh! You are really late!!" 5) I said no, I had been waiting since 12:45. 6) This office manager walks up and points out where I had indeed been checked in. 7) The girl said I missed my appointment but could come back in 6 weeks. (No, I am not kidding...they both told me that.) I was so angry, I just walked away but not before I asked how on earth could I have missed my appointment when I was there, on time and waiting. She told me the doctor did not have time to see me now, but I could come back in 6 weeks. UNBELIEVABLE!!!" To add to this lunacy, the doctor actually called me at home, a few days later, at 9PM at night (yep, that late at night) and told me he actually wasn't even in the clinic that day. So...ummmmm...wait a minute here! What the hell is going on? You lied? They lied? Why was I asked to even be there!?!?!? Hopefully, this clinic will shut down or, learn how to deal with patients in an appropriate manner instead of doing what they did to me. They are unprofessional, rude, and clearly incompetent. Sadly, this is the "Shared Purpose Statement" for Tampa General Hospital We heal. We teach. We innovate. Care for everyone. Every day. ...that certainly was NOT my experience with TGMG.

    Heather Amos, DO - familydr - Updated May 2026

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