Kept $2,000 of my 94 year old mother's money for 8 months after she'd returned a hearing aid after…read more3 days. Nothing was returned after two visits and two phone calls demanding a refund until Coconut Creek Police contacted this office.

Not having bought my hearing aids at West Boca, I wasn't sure about the level of service I would…read moreget. I've been in three times now and can't speak highly enough about the excellent care they've provided. Professional, attention to detail, and always putting the customer first, West Boca sets the standard for customer service. If you have a hearing issue, these are the people to see.

I went to get my ear wax removed by Angelo Giordanelli and he is the best! Been going to him for a…read morefew years now for it. The only person I trust to do it. Plus he's super funny so you will get a good laugh while you are there and overall just super nice! Highly recommend West Boca Hearing Center!

With my old hearing devices not able to keep up with my hearing loss. I contacted Dr. Shapiro. Let…read moreme say,admitting you no longer hear as well as you used too,Is a good decision. Contacting Dr Sharpiro will be your BEST decision. I can go on and on,but you will see and HEAR for yourself once you call and meet her...

From the owner: We bring hearing services to you at your convenience. Our high-end portable audiometric tester…read moremeets standards to provide accurate hearing results.

I have been a patient of Advanced Audiology for about 7 months. Every visit is better than the…read moreprevious visit. There is virtually no wait time and they don't overbook patients which means a lot. All of the staff is very knowledgeable and caring. You receive a friendly greeting and send off and they always follow up. The staff is very patient and understanding. As a person who is new to hearing aids they really took their time with me and the visit never felt rushed. I highly recommend this practice for your hearing needs.

"If you are looking for the gold standard in hearing care, look no further than GrandAudition USA…read more I regularly take my mother here, and it is truly a gem of a practice. The entire front-office experience is outstanding. Jessica is a pleasure to work with; she is incredibly kind and always goes the extra mile to accommodate our scheduling needs. We never have to worry about long waits, as the office is run with impressive efficiency. I want to give a very special mention to Salima Stubbins. She is absolutely amazing--patient, thorough, and genuinely dedicated to her patients. She has an incredible way of attending to every detail and solving any problem with such care that my mother always feels completely at ease. We have so much love for Salima and the way she advocates for her patients. Dr. Gennell Bowen is also a true professional--sweet, attentive, and highly expert in her field. It's rare to find an office where my mother actually looks forward to her appointments just to see the wonderful staff. This team provides the kind of personalized, compassionate care that every family hopes for."

Matthew Kassem from Boca office has literally saved our marriage. My husband has gone to several…read morehearing aid places including the VA and has never gotten the service we get with Matthew. He is dedicated to ensure that my husband can hear as well as he is capable. Initially we have had appointments with him about every 2 weeks for minor adjustments. Matthew has even gone out of his way to help me, the spouse, when I had an emergency with my aids from a different hearing aid store. We highly recommend Matthew & Active life hearing For your hearing aids Thanks to Matthew will go another 50 years together, Phyllis Cordover

Went to Mr.Kassem for my 88 year old parent. I've been waiting for a call back for 6 months. I've…read moreleft numerous messages. Very odd behavior from a professional.

there are several things to consider when looking to purchase hearing aids…read more 1. Pricing 2. reputation of manufacturer 3. Service Active Life Hearing scores big numbers on all three, especially item No.3, which in the end is most important. No one beats Active Life Hearing for on-going service. They are tops.

Can't get them to return calls! I was treated poorly the last time I was seen. I'm really…read morewondering what the problem is.

I am now well into my second day of wearing my new hearing aids. I can't believe how well I am…read morehearing. I experienced incredible service first from Cindy and then by Milly. Milly spent many hours demonstrating and explaining the ins and outs of the new technologies. She answered all of my questions and made numerous adjustments to my hearing aids before letting me go out on my own. In summary, I have rarely, if ever, experienced the level of service and expertise provided by Milly. She is just great!

Dr. Rauch is the quintessential professional. He is as thorough as one can be and is truly a gem to…read morework with. This is the most sophisticated operation I have ever experienced and puts to shame my prior experien. I am satisfied with the increase in my hearing, though my loss is transparent and, I understand, can not be expected to be completely restored. I am reassured that your servicing of these aids will give me the comfort of continued support and that is vital.

I had an appointment for a hearing test, but the technician refused to perform it because I had a…read moresmall amount of earwax. The visit ended up being a complete waste of my time, yet my insurance was still billed for the appointment. I decided to go to another provider, where they simply removed the small amount of earwax and completed the hearing test without any issues. Based on my experience, the first office could have handled the situation much more efficiently instead of canceling the test and billing for a visit that accomplished nothing. Be aware!

I have been going to this facility for over ten (10) years. Even though the cost of hearing aids…read moreare expensive, the service has always been good. Both the doctors and the receptionist have been professional and have attentive to my hearing loss needs. The only issue I have is the cost. Yet, there is not too much I can do about it.

Ken was amazing! He helped my father so much with new hearing aids. He is extremely patient and…read morekind and so so knowledgeable! He took his time with my father and got him all set up. The difference in my father's hearing before seeing Ken & after Ken was incredible. No more TV blasting!!! The hearing aids were a lifesaver.

Extremely competent. If you have a real need to improve your hearing, Advanced Quality Hearing is…read morethe place. My dad is 99 and his prior hearing aids could no longer do the job. Appointments with audiologists led to expensive products that did NOT improve his hearing. Kenneth is a true expert, and fit my father with the right product! He explained the various products, and targeted the optimum solution that would best correct the type of hearing loss that was specific to his problem.