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    Heartstrings Hospice

    5.0 (1 review)
    Open Open 24 hours

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    7 years ago

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    Agape Hospice

    Agape Hospice

    3.3(6 reviews)
    9.7 mi

    I wasn't sure about any of the many companies that are available, but my dad took I'll all of a…read moresudden and a lady from AGAPE was in the hospital when they started telling us that he had heart & kidneys failure. There wasn't anything else they could do for him ,but they said the HOSPICE could get things faster than what he could. After talking with this lady for quite awhile I felt like hearing from her how she would have their people take care of her family members should that time ever arrive. I'm so happy that I chose them because they were there all the way to the end. It was April 2nd an I began to notice some changes in the way he was having problems drinking water through a straw. Along with other things that was unusual for him so I called an a nurse called me almost as I put my phone down. She said she was on her way an it would take her about an hour to reach us, but she only took fourth minutes. She took his vitals an said things were a little off and she said she was concerned so she would stick around. My family was impressed by the amount of her continually checking him. She sat down next to mom an was talking with her, but I noticed she was constantly looking at pop when she got a look on her face that was a look of concern. She stood up walked over to me an said she was concerned because she said she hadn't seen him take a breath in about five minutes. She said that she was going to check him again because she didn't want to upset mom. Upon checking his vitals she turned and whispered that he was gone. She went to mom an broke the news to her. My wife and daughter inlaw helped her lay down. The nurse took care of calling everyone that needed to be contacted. Overall I'd give the entire folks that came to care for him a GOLD AWARD. Since then my mom has started having heart ,kidney ,bowels, diabetic, plus some more issues. I didn't hesitate calling them. They got a copy of mom's medical history and said she qualified for the assistance with Hospice. They had said a nurse would be by twice a week unless she needed more. They said that someone would be coming three times a week and they have had someone here Monday thru Friday to help her bathe, change her clothes if needed plus other things if she needed it done. So far the care they've shown my mom is a huge five star. I highly recommend AGAPE to anyone that has a family member that is needing assistance. These folks are at the top of the list when it comes to having home care. I WANT TO SEND A SPECIAL THANKS TO THE ENTIRE HOSPICE COMPANY AGAPE..........

    They appeared very caring but then didn't return calls when they said they would. They were billing…read moreour insurance for services but then their staff did nothing but socialize at these visits. We asked for FMLA paperwork and they said "No problem" after waiting almost 6 weeks we finally had to get it elsewhere. They made "appointments" for visits from their providers who sometimes never showed up or called to tell us they weren't coming. They sent automated messages saying they were coming but then again sometimes never showed up or bothered to notify us. They listened to complaints of increased pain but never made any medication adjustments to keep our loved one comfortable. Instead they kept trying to get him into their inpatient hospice center. Don't use this company if you want a responsive, caring, dependable and competent staff.

    Heartstrings Hospice - hospice - Updated May 2026

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