The care provided to my dad was absolutely wonderful. Keisha, Rev and a few others who cared for…read morehim showed love and compassion in every service .

I was concerned about my father recovering from surgery because my sisters and I all live over an…read morehour away from his home. He reluctantly accompanied me to interview three different home health care companies. We were most impressed with Charles Brown and his staff. Their schedules and policies were clear and Mr. Brown was the only company to follow-up after our meeting. After Dad returned home from surgery, it was apparent that help was definitely needed and Right At Home was quick to assess his needs and set-up a schedule. They kept me in the loop with the names and contact numbers of the caregivers assigned to my dad. I can't tell you how amazing it was to know that my dad had someone with him every day. By the second day of Right At Home coming in, my dad sheepishly thanked me for making him go on the interviews. Did I mention he had them come in every day for 2 1/2 weeks? And he's a retired doctor? Many thanks to Charles Brown and the Right At Home team. You provided me with something priceless: peace of mind.

very impressed with this company in the services they provide. They are attentive and always…read moreavailable when needed. The staff they sent out has been wonderful and helps us immensely. I would highly recommend them for your care needs.

My Aunt was here for 21 days for rehab. Everybody was nice and accommodating, but I want to give a…read morespecial shout out to Georgette Tubman. She is the social worker here at Wildewood Downs. Georgette's care, expertise and customer service was invaluable for our family by creating next steps for my Aunt. She was kind, knowledgeable and communicative which is so appreciated when you don't know how to navigate systems of elderly care. Thanks to everyone for assisting us at a difficult time!

My mother-in-law didn't like Wildewood Downs. In any event, the positive did not outweigh the…read moreunpleasant experiences. They never assessed her after discharge from rehab for her next living arrangement, even though they had agreed and we signed for long term care. I just got a call one day saying they had another meeting, without us, and decided among themselves, "We think she can go to assisted living." Recently, the director blamed me for Wildewood's failure to go through the normal process to assess her. Before this, I got a call from the social worker saying that the doctor signed my mother-in-law's annuity paper we gave him, saying she was finished rehab and not a candidate for getting her insurance to pay for Wildewood. I was there when he saw her--for the first time I might add--and all he said, was, "Do you want me to fill this out?" He never assessed or asked any questions about any activities of daily living. During assessment, a patient should be assessed for memory care, long term care or assisted living for example. You just don't say, as the director said, we didn't assess her for assisted living because you told us to keep her in that room. But that was only after they said they didn't have another room. They assessed her when she came in and wrote, and we signed for long term care. When I called Wildewood assisted living, after they called and informed me of a meeting changing their minds. They told me they just have one fee, $7,000 a month, and the client pushes the button when she needs help. So there's no levels of care in assisted living. We quickly transferred my mother-in-law to The Blake after a nurse came from the Blake and we took her to a provider at MUSC to properly assess her. She was appropriate for their assisted living at a higher levelof care than Wildewood. It's a beautiful place and it's very clean, unlike the Wildewood facility. I went in Wildewood's public bathroom and it was dirty. Also, my mother in law's bathroom needed cleaning and straightening up. During her stay at Wildewood, there were multiple problems with communication. Other residents had serious falls right at the desk where they're supposed to be watching them. But they stay on their computers. I learned that the staff is mostly contracted. And they don't communicate with the next person coming in. One day my mother-in-law had an appointment with the optometrist. When it was time to go, the girl at the front desk said, "She's not going anywhere. Her primary care is Dr. Macon while in this unit." I said, "She has an eye appointment." She said, "Oh, she said she has primary care." I told her she has memory problems. But she should have known that. There is no continuity. Well, we paid $12,000 for holding her after rehab for two weeks because they said they didn't have another room to put her in, so I said keep her in that room until I could arrange a transfer out of there. She was staying in a rehab room and not getting rehabilitation. So in essence we paid for rehabilitation she wasn't getting. The doctor gave her 100 days of rehab under Medicare, which would take us into May, but they suddenly cut it short April 24th. When the transport came to pick her up, and our caregiver and my husband, her son, met her, they didn't know she was leaving that day and didn't have any discharge papers ready. Zee, the head nurse, apologized later, as I left the messages with her because I did not know they said somebody else does the discharging. They did get the papers ready quickly, and she got out of there before they charged us one more day. Originally when we got the bill, they charged us for all of May, and for the upcoming month of June, even though she left on May 17th. They changed it but they charged us for April 24th to May 17th.

This agency is ran by a remarkable man who is dedicated to helping his community one person at a…read moretime. He cares and takes time to know each of the clients and their families. The Changing Lives-SC has been great to work with.

Excellent home health care! The caregivers are kind, professional, and truly compassionate. They…read moreprovided outstanding care and gave our family peace of mind. I highly recommend them to anyone looking for quality home health services.

On the evening of July 8, 2023 I had an anaphylactic reaction to a medication prescribed me the…read morenight before a Parkridge ER. I have never had an anaphylactic reaction before and did not know what was happening. Fortunately, my husband was well aware of what was taking place. By the time I got to urgent care I was in full anaphylaxis. MY eyes were almost swollen shut; my face, neck, and chest was one big hive, my throat was closing rapidly. The reaction was slow at first. The first 30 min I thought I was having some environmental allergy but the last 20 min I went downhill fast. Soon as we got in a nurse came running. The nurse practitioner and nurses took immediate action and saved my life. They were so swift, competent, confident, knowledgeable, compassionate, and communicated constantly. I am forever grateful to these women. Thank you for giving me today!

They miss diagnosed my dad which lead to his death a few years back had to take him the next day to…read moreRichland hospital and that emergency doctor knew what was wrong just by me telling him the symptoms and said they gave the wrong diagnose. Came from across the street from doctor's office to have blood drawn. Walked in and was told very rudely they no longer take walk ins we had had to have an appointment and she would not make one for us. Loaded a handicap elderly lady back into car which they have to walk down a hill on either side of door for a ways to a handicap spot to get off the sidewalk. Called to make the appointment hand to leave message when they called back they had an appointment 15 minutes from the first time we walked in. And now have been here watching for over 30 minutes with no one else in waiting room. The rude lady was also helping a lady that didn't speak good English and she was so mean to her and didn't help her at all to understand what she needed to do. Also gave her wrong information about MyChart that I know for a fact was wrong. Can they be anymore disrespectful to an elderly handicapped or foreigner.

This company is a sister company to Still Hopes. Which if you have not heard is the premier…read moreretirement community in Central South Carolina. They bring 4 decades of senior care to the table. We used them for our loved one and they were so helpful. We eventually turned to them as more companion care because the relationship was so strong. If you want it done right with the backing of a Brand like Still Hopes then look no further.