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    Hearts and Flowers

    4.5 (6 reviews)
    ModerateFlorists
    Closed Closed
    Updated a few days ago

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    Brighton Florist

    Brighton Florist

    4.6(10 reviews)
    16.2 mi

    We had a wonderful experience last summer working with Brighton Florist for our daughters wedding…read more Yvette and her team went above and beyond to make sure that our daughter's vision came to fruition! Everything was beyond perfect!

    I called from out of town and described the floral bouquet (pink, white, yellow and a small amount…read moreof blue) I would like delivered to my sister in their area. I was assured their designer would do a good job and assemble what I asked for. Instead a yellow orchid PLANT no mixed colors was delivered and I was supposed to be satisfied because it was an "upgrade". When I called and complained, I was told they would go out there and pick up the plant and deliver a new vase of florals. I thought that seemed tacky now late in the day. I said do not go out there, and asked for a refund, they eventually said ok. Then they arrived at my 92 year old sister's house at 8:00pm at night and said they were there to take back her flowers. Can you believe anyone would do this on someone's 92nd birthday??? I am sickened. What I ordered for$120 was not delivered and I was told why should they pay for it and not me. Because you are the seller who did not deliver what you said you would that's why. I am stunned at their treatment of my sister and myself. I am not new to retail, I was a top producer at BLOOMINGDALES, and I find this unacceptable and frankly CHEAP.I personally think an upgrade would have been additional flowers to the bouquet not a switch. Those orchids or very similar, are in every grocery store in California.

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    Hearts and Flowers - florists - Updated May 2026

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