these people are not good or dependable, do not use them. they left my pool open instead of closing…read moreit, as they told me it needed some repairs before they would close it. i never heard from them again, and had to hire someone to clean the pool before closing it as it had turned green.

What a great service. Chris came and took care of winterizing and covering our pool. Quick and…read moreefficient. He will be doing our opening and weekly service. Two thumbs up!

I am a builder in the Kansas City area and I have used a number of pool companies over the years…read more In my opinion, Joe with Complete Pools builds one of the best pools in the area. Most importantly, there has hardly ever been a complaint. In fact, after having put in dozens of pools, complete pools ends up being one of our clients favorite contractors. There are very few trades that I would go out of my way to highly recommend, but Complete Pools would be one of them. My only hesitation in giving out referrals, is that I want them to be available to handle most of my clients. Joe, Zoe and the whole team are top notch. They simply build a better pool -- in my opinion.

We want to give a big shout out to Joe and Zoe with complete pools for their excellent customer…read moreservice. After three years, we had experienced a very serious leak in our beautiful pool as well as issues with our in pool led lighting. After a call to Zoe, she scheduled an entire crew to come out to our home in Cedar Creek to figure out what was going on. Joe led a team of engineers and plumbers and diagnosed the problems and found that there were major issues with some of the underground pipes. He and his crew worked for two weeks straight at mitigating all of the issues and now we are so very grateful and happy for all of their efforts. Our beautiful pool is now up and running and in tip top shape, all of the lights and waterfalls back to normal. Complete Pools have completely stood behind their work and made us very satisfied customers. If you want a beautiful pool at a fair price, look no further than Joe with Complete Pools. Give them a call, you'll be glad you did. Thanks again for your professionalism. Tony and Toni

Came out and measured our pool- he ordered a pool liner, and we paid for it and paid for a part of…read moreinstallation. He never installed the pool liner--kept claiming he was in ICU, and never contacted us again. We still have a pool liner in our garage because the people we ended up hiring would not trust his measurements. I don't know how he has the rating he has. I would give him -5 stars if I could

When we had a problem with our pool recently, Brad was able to quickly diagnose our problem - -- on…read morethe phone! He's been a great resource for us, and I highly recommend Morris Pool Services. Very friendly and responsive.

After multiple attempts to repair the pool this company installed, we are forced to break open the…read moreconcrete and dig down where we could find a leak. Confirmed that the pipes weren't installed correctly and fittings didn't match the size of the tubing. At 2500.00 now, and hoping this is the fix that will end this. Use anyone but this pool guy.

This is my 3rd year using Cabana J, Jason always does a fantastic Job, very informative, helping…read moreand a beautiful pool every year

Woman answering the phone was condescending and rude. Never scheduled my service or called to…read morefollow up the first time and when I tried again it was quite obvious that they did not want my business. I don't understand why you would offer services if you aren't willing to be helpful and connect customers with the service provider.

These guys rock. They came out and cleaned up my pool and explained how to take care of it…read more Brandon, the technician was super knowledgeable and friendly. We had a small issue with our timer so I called the office and Dan answered the phone. That guy is the bees knees

Design was great. They understood what we were looking for. Unfortunately I hear the designer is no…read morelonger active. The quality of the pool is very questionable at best. This is my fourth pool installation and the quality is the poorest. The gunite is rough, not even, and has poor transitions to the tile work. Seats in the pool are uneven by up to two inches. The deck is permanently stained from their crew. Baja shelf is not graded properly pooling during winter closure causing staining. Within one month of completion one third of the deck sank. Within 14 months the pool was cracked mid pool almost all the way across. No responses to notification of issues. Best of luck using them

I emailed Banks Pool & Spa with some general pool questions. They actually took the time to call…read moreme to answer the questions I had. This is great customer service. I emailed other pool companies as well and have not even heard back from most of them. Thank you for taking the time out of your day to answer my questions!

They show up on time, do a nice job, and they are friendly. They always leave my hot tub with…read moreperfect chemicals.

Outstanding Service! I cannot say enough about how much they helped us when our pool was just not…read moreclearing. The filter sand needed to be changed & every company we called was not able to get to weeks. They were prompt & professional! AAA+++ service!

We just bought a house with a pool that the previous owner left a bit unbalanced, and as completely…read moreinexperienced pool owners, I was kind of freaking out! With the end of the summer season approaching and my pool starting to turn a little greenish, we needed help fast. After asking for advice in the Kansas City pool community on Facebook, I kept hearing, "ask for Daryl!" So I did! We got our water tested, purchased the basics, and finally got the pool back to balance. Daryl came over within the week to give us 'pool school,' sharing his wisdom and answering all our questions. He even noticed our motor needed the bearings replaced, and we scheduled our pool closing too. From the moment we got into Leisure World Pool & Hearth's care, I've felt so much calmer knowing that they can help fix anything that comes up with our pool. They truly feel like my pool doctors! I am so grateful for their help; I honestly don't know how I would've managed becoming a new pool owner without them. What I appreciate the most is that they are never pushy or salesy. Their goal is to educate and help people take care of their own pools, which is refreshing. Every staff member I've interacted with has made me feel welcomed, and they've never made me feel silly for asking questions! If you're looking for pool expertise, look no further than Leisure World Pool & Hearth!

Wanted to wait for the full circle service before writing my review and now am ready. We used…read moreleisure world for both closing and then again opening our in-ground pool. We are relatively new to the whole pool thing due to buying a house which came with the pool. We had gone with another local pool company with mediocre results with both closing and openings. We just didn't realize HOW mediocre until using this place. Also had a new liner installed about 2 years ago by that other company. We had major gaps in the liner at top where met the pool. I had emailed and called the original company who installed that liner but was never truly fixed. With this pool co they fixed those gaps even though they didn't install the liner. Our pool is cleaner than ever has been with the previous opening which is both a result of the closing and therefore the opening. The gentlemen who came out to do both the closing and opening were personable AND professional. Great communication with leisure world at all times! We have found our forever pool company!!