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Heartland Functional Medicine

5.0 (2 reviews)
Closed • 9:00 am - 5:00 pm

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3 years ago

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8 years ago

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CHI Health Clinic

CHI Health Clinic

3.7(3 reviews)
2.7 mi

I used to love this Urgent Care, which says a lot based on how often and for what reasons I found…read moremyself there. But, since rebranding as CHI, it's decreased in a couple areas. First, you must beware when you are being given items to take home for care, such as braces and splints. They now partner with See the Trainer in Bellevue. You sign the authorization with no clue as to the price, and the nurses do not know either. Then, 6 weeks later, you receive a bill for an outrageous amount. In my case, it was a $79 bill for a brace that cost $26.57 on Amazon. On top of that, I was seen (same visit, mind you) for a ankle injury. I was told that when the nurse practitioner looked at the x-rays, it was severely sprained and that I should feel better in "a couple weeks." A few days later, I found it odd that I had not received a follow-up call (as usual, when the specialist reviews the x-rays). I called and requested that it be looked at. Turns out, I had fractured my ankle and the bone was chipped on the side, with a recovery time of 6-8 weeks. Had I never called back, I may never have known this. If you are paying the price for an urgent care, the service needs to be better. And over the last year or two, it has declined. Sure the building is new and looks awesome, but when I am in an urgent care, I am more concerned with the quality of treatment than the awesomeness of the waiting area. I will be going to UNMC from now on.

I believe this is a newer location, but I've been to this location a few times for my wife and it…read moreis very nice. Everything is clean and the staff was super friendly. Peggy Jones is the best! My wife and I will continue to come here!

Midwest Dermatology

Midwest Dermatology

1.0(4 reviews)
1.4 mi

I was in their waiting room with 13 other people who were all there before me. My appt was at…read more11:00, I was there 10 minutes early. It was 20 minutes before anyone got called back. At 11:30 with the appearance that I would be in the waiting room another 3 hours, I just left.

I was referred to this clinic by a coworker because I felt that I had a "weird" looking mole. I am…read morea healthy 29 year old woman with no prior issues with my health. I went to my appt with Dr Madson and felt that he was completely arrogant and acted like I was overreacting with the mole I presented to him. Not only did he not look over my other moles, he told me he didn't think it was necessary to remove the one I was worried about. I insisted that I was worried about it and for peace of mind I wanted to just have it removed. He continued to act like I was wasting his time and stated he would remove it and because everything will be fine, I will receive a letter in the mail, stating my results. Two weeks went by and I get one of the worst calls of my life. The mole they removed had melanoma. Not only was Dr Madson wrong, his NURSE (not him) that delivered the news was inappropriately happy when speaking with me. She didn't act like this diagnosis was serious, when it fact it is life threatening. It didn't seem that she cared that she was giving me such a life altering call. Fast forward 3 days and I've had surgery at the same clinic with the same dr (I didn't want to, but they were the only ones able to get me the soonest). They took a 2 inch diameter of skin and almost an inch in depth to remove the melanoma. I also had 6 other moles removed to be biopsied (apparently he decided to take me serious). I have been In such terrible pain since my surgery and only had a few lortabs left. So I called the nurse (I already felt bad for calling in the first place because I figured they wouldn't give me the time of day). I explained to the nurse that I was taking ibuprofen with the lortab and alternating lortab intake with extra strength tylenol. I told her that I had a hard time breathing and wearing simple clothing without being in significant pain from all the extraction and that I was almost out of lortab. She told me that she was sorry but that I'm going to have to just deal with it and that what he gave me was enough. Excuse me, but NO IT WASNT. I am a nurse and I am in nurse practitioner school, pain is not what the doctor decides, it is what the patient says it is. If I have a patient tell me they are in pain, I believe them and don't tell them to "suck it up". The nurse then told me that he will not prescribe me anything else and she said "sorry". This alone would not have bothered me, but every added up is completely unprofessional and should not be tolerated by ANYONE.

Heartland Functional Medicine - nursepractitioner - Updated May 2026

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